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based on 29758 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have been pleased with the results of Zerorez's cleaning over the years. They have consistently done a thorough job and achieved great results. The Zerorez rep's have shown up when scheduled and all have been friendly while being professional.
While I usually only have the carpets cleaned, over the years they have also cleaned the tile on bathroom floors and area rugs, all of which looked really good afterwards. Most recently, they also cleaned a shower, removing stains that had been on the shower floor for years, and living room furniture. The shower looks great, the furniture really turned out nicely, looking fresh and so much brighter.
Tech was very pleasant and explained the whole process. He worked quickly and, before starting, he made sure to protect all walls as I had just had my home newly painted.
Dalton was fantastic - punctual, courteous, and did an excellent job
Polite, and do a great job
Your customer service fellow named Alex was able to clean two carpets that two other carpet companies were unable to get clean.
Harrison was great. He got all of the pet stains off our carpet. Id like to thank him for the great work.
Very professional
Very kind and professional. Thank you for a job well done.
Kaz was fantastic! A great communicater.
Very knowledgeable and professional technician
On time.. good job
The person that came was very respectful and professional. He did an awesome job on my 12 year old carpet.
Technician was amazing. Love how easy it is to book. Got a great deal on 3 rooms but adding the 4th day of was kinda pricey in comparison.
Have used and referred yall 4-5 times now. Will do again.
The Cleaner was Professional, Fast and, Friendly. Was able to get up stains that I didn't think he could.
Good job, other than missed a walk way into my bedroom
Antonio called and showed up in the time predicted. I showed him the areas that I had specific concerns. He was sure to explain the process for the best results. He seemed very focused and appeared detailed on the task. The results are much better and I am happy with the outcome.
Overall I was very satisfied with the service provided. The service rep who came was extremely thorough, and addressed my concerns and told me about things Zerorez offers that could help with the grout. I thought I was getting that on the transaction I paid for a a tile cleaning. Not his fault at all. His cleaning was above and beyond. The floors came out very clean, just thought the grout could have been cleaner for a tile cleaning.
FANTASTIC RESULTS!!! The technician arrived on time and worked nonstop to make the carpets look fantastic. There were many stubborn stains and he was able to clear the majority!! MORGAN, the technician, was efficient, professional and knowledgeable. He worked on the kitchen tile and it looks like it did when the house was brand new. My only regret is not calling them sooner. The sale price for the service made it even better. WELL DONE!!!!
Very knowledgeable on carpet and rug care. Especially helpful with managing pet stains.
The tech did a great job cleaning the recliners.
Knowledge and efficient
Scheduling EASY. Communication GREAT. Service over the TOP. Gabriel did a Fantastic job, clearly the best service we have had in terms of cleaning floors and carpets.
Professionalism of technician and outcome of cleaning.
Very professional service. My furniture looked great after the cleaning.
I've used other carpet cleaning services in the past and just not seen, felt or smelled the type of clean that ZeroRez achieves. It's unbelievable!!!
It seriously makes my whole month after the carpet has been cleaned, not to mention the other pieces of furniture I've also had cleaned. I thought I needed to buy a new sofa. But after yall cleaned my sofa, it was like new again.
I also appreciate how polite and well-mannered the technicians have been. Overall, I would recommend your products and services and will be a repeat customer, myself.
Friendly.....fast....clean...efficent
The job was well done, and the technician represented your company well.
The service technician, Alex, was very professional, friendly and did a fantastic job cleaning our carpets.
Harrison was on time and very courteous, professional and fast. He explained things properly and about additional zerorez services for future visits. It was a great experience overall and the carpet looks great.

The service I received from Dalton was amazing. I carpet and tile are like brand new are he cleaned them.