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based on 29370 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The gentleman that came back to the house to re do the carpet did a great job. My wife said he is very polite and worked very hard to make sure she was satisfied. Please give that gentleman some kuddos for his work ethic and professionalism.
I was going to have the carpeting removed from the entire upstairs and stairway - you performed a miracle!! Such a delightful young man and so committed to excellence. The quality of the work done is a standard that we do not see in most service companies. I will never use another company for our carpets.
Thank you,
Donna Meyers Perry
Text reminder, quick and reliable service, showed up on time, called before visit, did not over charge, was price conscious, very professional, etc.
Other than the receipt, email issue and a few water puddles, there were no issues. Glad to have no major issues. Would be nice if tech could provide receipt.
Everything the tech was amazing, our carpets look incredible and the price was amazing.
Very thorough and the tech was extremely nice and polite. Answered all the questions that we had.
Excellent job. Friendly, well informed carpet cleaner. Have recommended Zerorez to my friends.
The technicians are always professional and friendly. They explain everything being done thoroughly. My technician this time surprised me by putting up my shower curtain rod that had fallen down while I was prepping. What a nice surprise. The quality of the work completed is always exemplary.
Excellent job on cleaning marble floors! Friendly service.
On time, completely professional, service works as advertised. Pricey, but worth it.
The carpets look amazing!
Easy to work with & good employees.
Very professional.
Very professional service with excellent results. Second time we have used them, and there will be a third!
We have come to expect the same great service we always get from Zerorez. The technicians are always thorough, knowledgeable and courteous. Feels like we are dealing with family. Thanks
David and Pat Osteen
Zack was very professional he took a lot of time answering my questions and was quite knowledgeable of the products. He also did a fantastic job of explaining the techniques and process. My carpet, area rugs and tile look and smell amazing. I could actually see the difference as they were being cleaned. I would absolutely recommend and will recommend Zerorez to my friends a family. Thank you Zack and Zerorez!!!
ZeroRez is always exceptional. I had an emergency on a Saturday and they came out within just a couple of hours and it was perfect. Thank you Zerorez for helping me out of a jam.
Zerorez employee was very helpful and polite.
I have already been telling others of your company.
I was very please with the cleaning.
I was pleased with drying time. They were almost dry in 4 hours.
Other times I've had the carpets cleaned it took until the next day.
I am enjoying my clean carpets.
Thank you for a great job cleaning the carpets and the professional way in which you took care to make sure it was done right!!!
excellent customer service from the Tech to give the service to my house, did an excellent job, friendly and knowledgeable of the products.
This person should be the only person that I want for the services at my house
The guys were very nice, knowledgeable and helpful
I couldn't be happier. The service and products are exceptional. I will absolutely use you again.
Friendly staff, on time, and he provided further care instructions.
They answered the phone and were polite.
They were early for appointment and called prior to make sure it was ok.
The floor tech was friendly, had a good attitude and explained how their system worked.
The house smells great and the carpets look and feel clean.
Did a great job, even though the carpet is old. Very nice gentleman that cleaned the carpets.
We had a problem in our dining area with a pet stain but after the treatment for that area the stain appears to be gone and no more odor.Our technician was very knowledgeable and professional. He did a great job .
Brad, the young man who cleaned my carpets was very knowledgable and efficient. I realize my carpets are old and have wear patterns but they look better than they have in a long time, I am very pleased with your service.
Brad does an excellent job and is a very nice person.
Oh My Goodness... Amazing carpet cleaning👍🏻👍🏻!!! So much better than Any service I have Ever used!!! And our technician was just the Best!!! I will definitely use them again & spread the word about how great Zerorez is!!! Thank You

No gimmicks, upfront estimates that are adhered to at the time of service, good quality cleaning