- Phone: 904-891-0631
- Visit Website
based on 28848 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Efficient, courteous staff. We have used Zerorez three times now and happy with the service and the fact that their process is non toxic to the people and pets in our home. Thank you!!
Excellent job done! Rugs looked like new, and loved that there was no chemical smell when he was done. The service rep was very polite and helpful.
The floors still look as if they were not cleaned. Not pleased with service this time, looked much better last time. Not sure what was different.
Loved the service, and the results -
Very professional!!!
they did a good job on the carpet
I get quick turnaround on my available dates for service. They call with a reminder and ask if there are any questions prior to the service. I am never left wondering when they will arrive - they always come within the window of time, and call as they are on their way. The technician walks with me through my house as I point out problem areas. And I am amazed at how clean my carpet looks afterwards.
I wish I had done more research before I hired you. The last company I used sent 2 people, vacuumed the floor before they cleaned it, (you told me to do that in your email) moved some furniture (didn't expect me to help them), had the 2nd person guide the hoses so they didn't scratch my walls, and were more diligent in keeping the door as closed as possible.
When your employee came, very little effort was put in keeping the door only slightly open, my husband finally put a bungee cord to secure it so it was only open may 6-8 inches instead of wide open, and our hallway was scratched by the hoses.
Darius was polite but I feel not properly trained to provide the best service, plus it really should be a 2 person job. Yes, I'm willing to pay more for that.
The guys were very friendly and did a great job!
Prompt, thorough and carpet dries quickly
The service team was friendly and professional. Upfront about what they were going to do and once they completed the job went through what to expect and follow-up care.
The pleasant smell of your products. It really gives my carpet a fresh clean look. Robert was fast and did a marvelous job. He was so nice. Thank you Robert.
Fast friendly service, and a clean carpet
Excellent service and I’m happy about having fresh smelling carpet! I’m very pleased.
Techs are quick professional and very customer focused
They came out quickly and did a fantastic job. My only complaint was I wanted my hardwood floors done and they only have one machine and it was on a different truck.
Technician was very knowledgeable
My carpeting was cleaned quickly and dried within a few hours. It looked almost brand new.
Although I do love Zerorez over their competitors, It was Ammon Bennion that brought Zerorez over the top for me. He did an excellent job and this was probably only the second time he did my house over the years and I have been using Zerorez since they had come to town. I wasn't as impressed with other techs as I have been with him.
AWESOMENESS
Dale did an amazing job cleaning my carpet that I thought was going to need replacement. He was professional, hard working and a pleasure to deal with. Thanks so much for saving my carpet.
we liked the professionalism of your personnel, his ability not only to listen but also to hear and understand what we wanted. he did an excellent job and we were very satisfied.
Prompt, polite technicians, speedy service.
Very professional, on time, friendly and fast.
We manage investment properties and had one of our properties cleaned for the first time using Zerorez. We had heard good things and wanted to give them a try. Our tenant as well as ourselves thought they did a fantastic job. We will definitely use them for future cleanings.
Careful and clean entrance to the home. Explanation of all that was being done. Courtesy and professional technician.
Products used. The quick drying period.
Great job
Everything prompt, true to quoted price
The guys did a great job! The only thing was the pet urine control in my master bedroom still has a slight odor which I'm guessing will not come out even with the chemical they used. I was so hoping they could get it smelling better! But overall, the guys were very professional and left our house clean after they were finished. I loved the corner bumpers they used to protect our walks from being damaged by the hose. Thank you!!
The representative was on time and explained the process clearly and the proceeded to complete the job in a timely manner.
Zach was my Zerorez technician. Great guy! He was very thorough and professional and took the time to explain everything he was going to do. I had a couch, love seat, chair, and three area rugs cleaned - they look brand new! Plus, it's comforting to know that everything is Zerorez clean! My neighbor had Zerorez clean her carpets and recommended I use them. Now, I'm recommending you do the same. Believe me, you won't be disappointed! Thanks Zach! Thanksj Zerorez!