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based on 28848 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service tech was wonderful. He kept me informed while he was cleaning our area rug and sofa. Both look great!!
Very friendly staff, quick service, great results, and great prices.
Great job and very professional! Love working with this company.
Great service!
It is a very quick and efficient process.
High quality and friendly technicians. Always do a good job.
Great service and polite, competent personnel! I have used this company for many years and I am a loyal customer because of the great job on my floors. They are wonderful for carpet or tile!!
Very professional and do an outstanding cleaning job/
Customer service was great. The fact that I was able to speak to a person was fantastic.
Scheduling was smooth, The Technician Russell Julin was 100% professional. He called
us before heading to the house and was early. He did a phenomenal job. He also
shared with us of all other services that Zerorez provides. We will definitely continue
utilizing your services for all future cleaning.
Lisette Vega
I had a great experience using Zerorez to clean our furniture. I would definitely use and recommend Zerorez. The technician was amazing and thorough with all work and communication.
Everything
Great job as always
My favorite thing about Zerorez are the people. The crew that comes out to the house are always nice, respectful and professional. They do a great job and are always quick and efficient!!
Thank you to Russell who recently visited my home to clean my rugs.
The tech was very knowlegable. carpet was clean.
Good people and products
Your tech was awesome
Friendly staff along with hardworking and conscientious cleaning techs. It is a pleasure dealing with ZEROREZ.
Just being a bit more detailed with the spots and lifting one walk-off mat.
Spots weren’t removed from couch
Caring professional quality cleaning service.
Your Representative took the time to listen to my concerns and provided information on the manner of care that I could provide after cleaning to maintain the look of furniture and carpeted floorings going forward.
I appreciated his service.
My Carpet is OLD, but the product used made it look almost brand new. The service was AWESOME.
The expectation needs to be set upfront that some of the grout will not be as clean as other areas.
Clean products. Professional service.
First, the young man pressured me a bit to have a carpet cleaned I wish I hadn't I should have just spotted the few spots that were there. It is an area rug and has ruffled on the ends. Someone from the company is coming tomorrow to look at it. The rug is about 2 years old & did not really need cleaning. He also wanted to do the spare bedroom after I told him I didn't want it cleaned. It's hardly ever used. I felt like the carpets were too wet especially the master bedroom. The area rug was wet on the ends & underneath. That shouldn't be. Lastly, I think the cost was too high.
They were on time, friendly and did a great job. My car seats had few major stains that cleaned up great. Very happy with this service.
The technician was awesome. He was very polite, punctual, and knowledgeable. The carpets looked great when he left. Very pleased!
Carpets look good after cleaning. Kendall did a nice job.
Very professional and did a great job. I recommend them to the Jacksonville area.
Amazing job, even with the curve balls the day of the cleaning
Matthew was very conscientious and did a great job.