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based on 29363 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Austin did a great job explaining the process and the products and all of my options.
Was best carpet cleaning experience I’ve ever had. Carpets dried quickly and look and smell amazing.
We are pleased with the cleaning results and the service provided by Andrew.
Wonderful technician. My tile was spotless!!
Your staff is friendly and helpful, and the carpet cleaning technicians are professional and efficient. The results of the cleanings are the best I’ve ever gotten from a carpet cleaning. Plus, the price is less than most of the cleaners I’ve used in the past. I highly recommend Zerorez to anyone who needs their carpets cleaned.
I’ve been a loyal customer since 2018 after watching one of your videos on how you clean carpets, and purchasing the service.
Since then, you’ve cleared our upholstery as well as our tile flooring.
The other day we decided to try yet another one of your services - based entirely on the trust that we’ve come to have in the Zerorez Brand.
I can assure you that we were not disappointed.
There are many adjectives that we can ascribed to Ammon B and David B
- they were on time; professional; they explained the process; they gave us before and after photos; they cleaned up during and after service; and, my favorite...they treated my home with care and respect.
I’d like to end by tipping my hat to these professionals for a job Well Done!
Collin was professional and thorough. Excellent work.
Zach was the best! Very helpful and knows his business!!!!! Because of him, we use Zerorez again!👍🏻
Technician was competent and courteous
Thorough work, professional and courteous staff.
Guys were great!
I like that everything being done was clearly explained. The technician was very professional and very knowledgeable.
Good service
They do a very good job. The first time, the technician that came out went above and beyond, He did an outstanding job and cleaned places it did not know about.
The second time that they came out, the technician was adequate. He did a good job, but no more and no less. Nothing like the first technician who was fantastic. This is the reason I called them out again. Imagine my surprise when all I got was adequate service the second time.
Easy to schedule actually came exactly on time (a bit early). Reasonable price
Very professional company very happy with them the gentleman who cleaned our rugs did a great job I think his name was Collen
This is our first time using Zerorez and we are happy with the results. Our tech Zach was polite and respectful and worked fast to get our carpets clean and fresh.
Thank you for taking care of our rugs all these years.. Happy to have you near by
Everything about the Zerorez experience was great. The technician, Dale, was knowledgeable, efficient, kind, polite, and considerate of our needs. We needed help moving a few light things since my husband recently had foot surgery and I broke my hand Monday in a fall. When he was finished our tile floors looked great and the whole house smelled so clean. I look forward every May to having our tile floors cleaned by Zerorez since 2011 when Dave first did my floors.
You have a great employee in Dale and I love your company!
Great folks to work with. I have had them clean my carpets and rugs for the last five years. They show up when they say they will, professional and thorough
Fast, efficient, and friendly technicians. And most importantly, the carpets always look fabulous after they dry.
Professional in all aspects.
From setting up the appointment to actually having the service done, I would say the entire process was efficient, well-mannered and professional. I was pleased with the end result and plan to reschedule in the future. Thank you!
Great service - professional, friendly and prompt!
The initial cleaning was a disaster. The tech was either trained incorrectly or decided to do his own thing. 1 hour after he left, my house was tracked up with foot prints due to him not properly applying the grout sealant. I will give him credit, he did a good job on my upholstery though. While I was really disappointed with the initial cleaning, it appears the second one was an improvement. A manager came out and “retrained” the tech on some things that apparently occurred incorrectly on the initial visit. I appreciate the attempt to make it right and for that reason I give the experience a 7. Also, because the attempt was made to make it right, I will probably refer other people when asked.
My tech was on time, professional, couteous, and knowledgeable.
Polite, professional, on time, flexible scheduling, awesome results of grout and tile
Professional. Attention to detail. No residue. Quick drying time.
Randell and associate was very professional and personable. They did a great job.
Quick to respond to need
Great service
Thorough cleaning
quality results, excellent technicians.