- Phone: 904-891-0631
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based on 29363 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service. Prompt on schedule.
I found it very disturbing to receive an email saying prices would increase same day after service was completed.
The technician was very professional and helpful.
Kevin did a great job,was very helpful and taught me a lot!
Excellent service and wonderful employee.
Easy to schedule online. Andrew was helpful and talked me into getting the protection for my new couch. My carpets smelt and looked new again.
Professional technician who was very courteous and informative.
A true professional!
I have used Zeroez since I purchased this carpet in 2007. It is an off white good quality carpet but due to my using zeroez exclusively the carpet still looks awesome! No leftover residue! The technicians are always so professional and do a superior job!
Alway do a great job on carpet and tile
Professional, timely, friendly service! Much appreciated!
Salesman was great, but I do wish I would have been giving all possible pricing information on the phone when booking. I didnt know until the day of how expensive it would be with all of the add-ons.
The service technician, Jeff, was pleasant and informative.
So far, our tile floors look great and the tile grout seems resistant to stains.
I had a sofa and carpet cleaned on saturday and I would definately recommend this company. Fantastic job.
Considerate, pilite service
Staff, quality of work, care of home. Could arrive more timely but once there, spends as much time as needed to do job right.
Very professional
Russell was friendly and on time. He called to let me know he was on the way. He explained everything and was efficient and professional.
We would highly recommend him and Zero Rez.
the tech arrived on time and introduced himself, and explained his process. when he completed the job, he advised to wait several hours before placing everything back onto the carpet.
he was professional and answered any questions .
i will recommend Zerorez to all my friends.
All of them
Tech professionalism and quality service.
Technician was on time, neat, polite, explained everything and did a great job
Our tech Austin Cowart was conscientious and very much about customer satisfaction. He was very thorough and helpful and did the best job of all the technicians I’ve had over the years with your company. He was very informative about the products used. He represents your company well and deserves a 10. I will recommend ZeroRez to my friends.
Very clean
your company provides a superior cleaning solution
Great technician, great results.
Excellent communication before, during, and after appointment
Polite, knowledgeable, and easy to work with technicians
Carpet looks great
Dale did a great job. Arrived early
Very professional and completed the whole job in a very timely manner.
Excellent customer service from initial contact with Claire to service by Russell.
Usually have been extremely thorough when cleaning carpets & tile...and if not satisfied will return to make it better
I had my carpets cleaned by Zerorez for the first time instead of another company. I chose them because I was checking the web sites for carpet cleaning companies in Jacksonville Florida. Their service was exceptional and the person who cleaned the carpets was extremely professional. I went with Zerorez because they advertised the cleaning would last longer and not leave soap residue on the carpets. The price for cleaning three bedrooms, a living room and hallway was very competitive. I strongly recommend this company. My carpets were left very clean and dried quickly. I'm very satisfied.