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based on 29363 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technicians were very impressive. Extremely customer service oriented. Respectful of our space. They did an outstanding job cleaning our two couches. We would recommend ZeroRez to a friend and we will for sure use your company again.
Your techs were very Courteous and informative.
A lot to like!
I like your technicians - very knowledgeable, friendly and respectful.
I like that you do not leave residue in/on the surfaces.
I like the outcome of the services.
I like the pricing.
The person(Mitch) that came to clean our house was very professional, knowledgeable and conscientious. I left him at the house by himself to do the job and felt very comfortable in doing so. The procedure and the product in which they used lived up to their marketing. I know this because my 90-year-old mother who lives with my wife and I is extremely hypoallergenic and has had no reaction to the product. My wife came home and did notice a couple of areas where they missed on the tile in the bathrooms. When I called to inform them of this, the girl that I spoke with did not hesitate and scheduled someone to come out and address those areas, again living up to their marketing and the promise of their warranty. Carpet cleaning companies typically use a bait and switch in their advertising and I can promise you this company follows through on their marketing. I will highly recommend them in the future, to anyone wanting their carpet and tile cleaned.
The guys were very professional and generous. They made me feel comfortable with them in my home because they communicated with me and explained everything through out the entire process. They did take too much time. In and out.
Excellent service
Very professional from the time I set up the estimate to completion of the job. James, our tech, was awesome and answered every question.
Great service.
The technician was fantastic! The carpets look way better!
Dale came in to do a tile cleaning and transformed the tile and grout to look 100% new. House was a new purchase and probably hadnt been cleaned like this ever. It looks like we hade new tile laid in the space. Great job as always!!
Everyone at zerorez is so courteous and professional. They do an excellent job with all of the services that they offer.
collin was excellent. I have been using Zerorez for several years and will continue to do so.
Commitment and professionalism of Management and service tech's. They do a great job...
On time, courteous, did a great job in a reasonable amount of time.
Very professional ... I added additional work and it was not a problem at all for the tech
Product cleaned carpet great and servicer explained what he would do on stain
Dale was very professional and personable. Floors and carpet looks great!
Very professional and Timely
Dependable, competitive and pleasant workers.
Our tile floor looks great! The man that came to clean/seal our tile explained things, was polite, and did an awesome job! We have had them done before by another company and this was so much better!!
Collin, our service provider, did an excellent job. He was very professional and answered all my questions. He was also very helpful to offer suggestions when asked. My husband and I would welcome him into our home again. This young man is an asset to your company.
Name removed
You do a great job
Technician did an excellent job cleaning our carpets and did not leave until we were 100% satisfied
Friendly, courteous, on time, great results.
Great service with a great result!
Very professional and reliable.
I am beyond ecstatic about everything! Although I know my carpets need to be replaced, Nicholas and Major made sure they will go on for awhile longer, looking so much better that it's amazing! I will highly recommend to all my friends and family! Please thank Nicholas and Major for the superb job they did and it was such a pleasure to meet both of them. They both are very knowledgeable, respectful and polite!
Additionally, I had stairs and one bedroom cleaned about 6 months ago with the regular steam cleaning method by another cleaning company, and the carpet actually looked worse than before they did it. So this cleaning by Zero Rez was a real miiracle! And your prices are so reasonable. I believe you should advertise how different your system is from the other carpet cleaning methods. As it was, I didn't know anything about your company until a friend of ours had his done by you and raved about how great it was!
Sincerely, Name removed-Bowsman
Your technician called to say he could arrive earlier than expected. That was great. Austin arrived, polite, cheerful & professional. Did a walk through & we added on 3 bedrooms & upstairs foyer. He began work immediately, did a thorough and meticulous job. Afterwards, he did recommend the spray sealant, which we added on.
Zerorez seems to hire & always sends great people. Austin was terrific, a real credit to your company, and an asset. Carpets look fantastic.
Carpet cleaning
Did a very good job in a timely, professional manner.