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based on 84561 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I used Zerorez a couple of months ago to clean my sofa and was very pleased with Nelson and how professional he was,so pleasant and did a wonderful job. He came over this week to clean my area rug. again he did a great job. but when i got my receipt, i noticed you charged me $25.00 extra for a residential customer that I was not told about. I believe this this is wrong to charge this. I don't know that i would recommend this company to anyone of my friends.
First name removed Tpmasino
7209 Meadow Lake Ave.
Dallas, Texas 75214
Javier and Korey were very professional and friendly. The final cleaning product was excellent and looks great.
Good service with a very personable smiling young man!
Great
Fast, respectable and affordable. Great service and carpets are like new.
Safety and nice outcome! The cleaner Christopher Jackson is a great worker, respectful and easy to talk to.
Well the invoice says we got a estimate on vent cleaning but we have nothing verbal or on paper
Your company is always prompt and provide a friendly service!
The scent of the spay that you use is way too intense.
Very friendly, professional, and knowledgeable.
Quick availability, able to schedule online, quick follow-up, nice and knowledgeable when in my home.
The guy did a great job and was very informative but one spot came back the very next day that was a little disappointing to see.
Great professionalism and very informative and my carpet dries fast!
You get my carpet clean
Your service person was knowledgeable and informative.
I paid over $200 for 1 room. Looked great. But after 2 days ALL the stains came back. I removed them myself with product from the grocery store. Looking this the same experience I had several yrs ago. NEVER AGAIN
I really like the associate you sent out Kevin he’s very polite. He was very cheerful. He was very efficient and getting this done. He didn’t waste time. I like the fact that it dried quickly.
It only took a couple hours for this to dry out. My carpet looks so much better it’s old and it made it look so much nicer.
I like that the technicians are knowledgeable, Professional, friendly, and on time. After the cleaning, my carpets always look refreshed. smell so clean, and dry quickly.
I like that the products are natural and the service was excellent.
Everything
Good results
On time and good job
Cesar was wonderful- very professional. Did a great job on a couch that was stained and worn by dogs sleeping on it. Looks great.
Ceasar the person that cleaned my carpet was very nice and explated everything on the dry time and other things that your company does, and if I needed them done just to call.
The person who came was invaluable and curious.
The products work removed animal urine and other stains. Thr people are also very knowledgeable and easy talk to.
My stairs were cleaned, but I can still see dirty spots. It’s like some significant sized areas were missed. In addition, it took 2 of the steps 48 hours to dry, which makes me think the dirty water was not pulled back out of the carpet.
I’d like someone to come back out redo the stairs.
The technician was extremely helpful. My carpets look amazing considering they are old. Also had the technician take an area rug for cleaning. Look forward to it coming back cleaned and fresh.
Carpets always turn out clean.
The service technicians that have come to my house have been terrific. Recently Pablo came and he was very friendly, professional and answered all of our questions.