Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83420 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 21, 2025 — Rated 9 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman did a good job with the tools he had. One tool did not work so he could not get the corners or around tight areas.

Report a concern   February 21, 2025 — Rated 10 out of 10 by Darlene Perry Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient and professional service. Good results!

Report a concern   February 20, 2025 — Rated 10 out of 10 by Deborah Lund Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean carpet. No chemicals. Friendly techs!

Report a concern   February 20, 2025 — Rated 10 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Safe products

Report a concern   February 20, 2025 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fabian was great! He explained everything, worked quickly, and did a thorough job.

Report a concern   February 20, 2025 — Rated 10 out of 10 by Tracy Borgne Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our old carpet looks fabulous! William did a great job. He worked so very hard and was so pleasant to deal with! We want him back next time!

Report a concern   February 20, 2025 — Rated 10 out of 10 by Angela Morris Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Wonderful service, technician was very professional and answered all my questions !

Report a concern   February 20, 2025 — Rated 7 out of 10 by A.V. Zerorez Dallas/Ft. Worth
What could we do to improve?

My technician was assertive and sounded very knowledgeable about his work. He finished his job quickly and quite efficiently.

I would have given 10 if did not have to spend so much energy on bargains and provide the deal I initially booked for. Which he finally did.

Report a concern   February 20, 2025 — Rated 10 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service tech was very good

Report a concern   February 20, 2025 — Rated 10 out of 10 by C.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets turned out great!

Report a concern   February 20, 2025 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very happy with the service and the quick availability will definitely use again

Report a concern   February 19, 2025 — Rated 10 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer service, timeliness, and price.

Report a concern   February 19, 2025 — Rated 10 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and competent workers. Equipment works well to clean the carpets. Used Zerorez for years and our 25 year old carpet still looks good.

Report a concern   February 19, 2025 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Donald did superbly. We are so pleased!

Report a concern   February 19, 2025 — Rated 10 out of 10 by L.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have used ZeroRez for several years. They do a great job. They are always on time. The young man that cleaned our carpets went beyond and above to clean.

Report a concern   February 19, 2025 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The ease of scheduling and the professional technicians who deliver the service. They arrive on time, discuss options and provide thorough cleaning.

Report a concern   February 19, 2025 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely arrival, thorough cleaning, and professional representatives from Zerorez.

Report a concern   February 19, 2025 — Rated 6 out of 10 by E.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The tech for carpets was nice enough but smelled heavily of Marijuana and did not use corner protectors on our trim work. I am kind of surprised that a company as large as Zerorez with staff driving company vehicles would allow someone under the influence to drive their rigs honestly.

Report a concern   February 19, 2025 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician did a great job. Very professional and took his time to ensure I was satisfied. Thank you!

Report a concern   February 19, 2025 — Rated 10 out of 10 by E.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician did a great job. Looked at all the stains and worked to get them all out.
He was profesional, polite and efficient. The carpets are old but he did a great job and
they look wonderful. Would definitely recommend Zerorez

Report a concern   February 19, 2025 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice technician and he respected my home & time.

Report a concern   February 18, 2025 — Rated 9 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Water

Report a concern   February 17, 2025 — Rated 0 out of 10 by P.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Just paid over $500.00 to make all the air only cone out 1 vent therefore all my other rooms stay cold. We took a Giant Step Back as far as making our home more livable.

I'm 73 and my husband is 70 years old so now we have layer and bundle up in our own house just to keep from getting sick.

Big Regrets for ever seeing Zerorez on Good Morning Texas. They are also being informed that they are promoting how Zerorez does business. Seniors on fixed income need a refund on this botched job. We don't have an unlimited amount of money to throw away. This will be forwarded to Shawn Moon.

Name removed

Report a concern   February 17, 2025 — Rated 10 out of 10 by Jennifer Etley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Recently used Zerorez for rug cleaning and air duct cleaning- both men were extremely polite, hard working and professional. Their attention to detail and going above and beyond stood out the most! Highly recommend this company!

Report a concern   February 17, 2025 — Rated 10 out of 10 by E.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

EVERYTHING IS REALY CLEAN AND STAYS THAT WAY

Report a concern   February 17, 2025 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet is so clean, drys within timelines stated, feels and looks wonderful. The technician was early, friendly, great personality and did a great job. I always use Zerorez and will again.

Report a concern   February 16, 2025 — Rated 10 out of 10 by Tracy Rickard Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jay was GREAT doing the duct work. Right on time, very personable/professional and did GREAT work.

I would have him back any time.

Report a concern   February 16, 2025 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly technician. Easy to use booking and payment system. Carpets look great!

Report a concern   February 16, 2025 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Kind, courteous professional. He showed me what he was doing along the way. My carpets look beautiful. They are clean and look almost new again. He also cleaned a chair and an area rug. They both look amazing. Very pleased with everything!

Report a concern   February 16, 2025 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet in the living room had a lot of stains and Mr. Campbell went over the stains several times to get them out, not just once.


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