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based on 83420 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Job was well done. Tech was very knowledgeable.
Zerorez always does a great job. Very reliable and friendly employees.
good service, efficient and friendly
Waters quality. Pre treatment procedures
They were not able to clean grout uniformly although was shown initially. Would appreciate if you can send other team who can look at it. Thanks. MH
Removed the stains and looks new!
Technicians were professional, thorough, and personable; great job!
No odor
I still see points on carpet that I think could have been removed
On Time and did a great job!!!!!
We had our carpets cleaned by Zerorez before Thanksgiving 2024. Evan did an amazing job! He was friendly, courteous and very knowledgeable about the business. We hadn’t had our carpets cleaned in 5-10 years and they looked beautiful after he was done! Drying time was reasonable and they still look great now, 3 months later. I would highly recommend Zerorez!!
The service was great. But I am unable to print your invoice. My system won't allow because it says "unsafe". Called for a resend. Same thing. Called back for invoice to be mailed to me. If not received, I will not be able to use your service again or to recommend, as I need the invoice for tax purposes. Suggest you check into this.
great technician did a great job
Professional, on-time and knew what they were doing. Thank you.
Edwin was amazing. He was professional, knowledgeable and patient with all my questions. With four animals and then the kiddos our carpet was in dire need of a cleaning and refreshing. This is the first time I've ever used a carpet cleaning service and I will forever continue to use Zerorez.
Timely
Professional
Affordable
Excellent Results
Will definitely use again
Fantastic company
Leaves the carpets clean
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I have used Zerorez twice now and both times they have provided excellent services. They were prompt and professional. They were able to schedule within 72 hours of requesting time. Their costs were appropriate and their work precise. I will definitely use them again!
Prompt service, friendly and knowledgeable worker,
Turn around time was quick, service was excellent and pricing was fair.
Tech was excellent, very punctual ( actually early) and worked quickly & efficiently.
Pablo did such an awesome job & communicated with me so clearly & educated me on tips to keep carpets clean! Thank you!
The process was clean and fast. Joseph was a pleasure to work with and the carpets look great!
You charge lots fees and so the price is a bit high
Bobby was an outstanding technician. He was kind,courteous, respectful ,and thorough when cleaning my carpets. The Best! So happy that Zerorez doesn't use any chemicals! Carpets look great!
Burt came out and was very professional. He seemed to care about making sure our carpet was clean.
You guys definitely try too hard to oversell add ons. Just be real. Listen and advise your clients.
Last appointment did not use shoe covers. Yuck.
Clean and pure cleaning - excellent service.