Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83420 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 25, 2025 — Rated 10 out of 10 by Jennifer Reed Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals and cleaned great

Report a concern   January 25, 2025 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional service. Knowledgeable people.

Report a concern   January 24, 2025 — Rated 10 out of 10 by Erica Lopez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great

Report a concern   January 24, 2025 — Rated 10 out of 10 by Shirley Stephens Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaning my carpets is amazing when you’re done they look almost brand new and they’re 25 years old. Thank you so much.

Report a concern   January 23, 2025 — Rated 9 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient, affordable and good job

Report a concern   January 23, 2025 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet cleaner was very pleasant, conscientious, and competent.

Report a concern   January 22, 2025 — Rated 10 out of 10 by T.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional technicians; quality cleaning

Report a concern   January 22, 2025 — Rated 10 out of 10 by Lucy Huffstetter Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Agent arrived on time, was professional, and did a very good job of cleaning our carpet.

Report a concern   January 22, 2025 — Rated 10 out of 10 by Robin Elder Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very thorough and professional. Work was done quickly and as discussed. Curious and respectful of the place. Knowledgeable of what was needed to get the job done. Very satisfied with the service!!

Report a concern   January 22, 2025 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets look terrific. Your rep did a great job. He arrived actually a little early. He was very professional and did an excellent job. I will recommend Zerorez to friends. Only complaint is that the quoted price was less than what I actually paid.

Report a concern   January 20, 2025 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service! Technician was on time, explained everything clearly and cleaned up very well.

Report a concern   January 20, 2025 — Rated 10 out of 10 by Brandi Sewell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent & Superb Service as always!!! Thank you!

Report a concern   January 20, 2025 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez did an amazing job making my rugs look new.

Report a concern   January 20, 2025 — Rated 10 out of 10 by Melissa Surdel Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Rugs always look amazing when your done.

Report a concern   January 19, 2025 — Rated 9 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

William was very professional and knowledgeable. He took care to ensure that the rooms were clean, and he put out corner guards in all of the rooms.

Report a concern   January 19, 2025 — Rated 8 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

Nothing! I just rate anyone at the highest mark. We will continue to use your service.

Report a concern   January 19, 2025 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The representative did a great job!

Report a concern   January 19, 2025 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great customer service.carpet was clean as promised

Report a concern   January 18, 2025 — Rated 10 out of 10 by S.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They do a great cleaning job and don’t hurt the carpet at all!

Report a concern   January 18, 2025 — Rated 8 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

Technician was professional and thorough with his explanation, however, the PRICING jumped exponentially from the first time we used the service to the second time. I find it difficult to believe that adding a pet treatment for cleaning the carpets in 3 bedrooms should cost almost $200 dollars.

Report a concern   January 18, 2025 — Rated 10 out of 10 by A.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jaime was our technician and he was wonderful - very friendly, knowledgeable and helpful!

Report a concern   January 17, 2025 — Rated 0 out of 10 by A.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Y’all cleaned this week and none of the easy spots were removed. Normally spots are removed when y’all have been here in the past. It was a waste of money.

Report a concern   January 17, 2025 — Rated 10 out of 10 by Robin Bagwell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service people!

Report a concern   January 17, 2025 — Rated 10 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service and price.

Report a concern   January 16, 2025 — Rated 10 out of 10 by Kelli Davis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, knowledgeable associates- I didn’t fell pressured to buy or add on services. Great customer service!

Report a concern   January 16, 2025 — Rated 10 out of 10 by Kelli Davis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, knowledgeable associates- I didn’t fell pressured to buy or add on services. Great customer service!

Report a concern   January 16, 2025 — Rated 6 out of 10 by C.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

They were prompt to reclean after first time was not clean looking

Report a concern   January 15, 2025 — Rated 10 out of 10 by Kenneth Bauman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I don't know anything about the products, I guess they work because my carpets looks great . The technician was thorough and very nice . He knew what he was doing and made sure that I was satisfied before he left.

Report a concern   January 15, 2025 — Rated 10 out of 10 by Dana Taylor Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guys are very clean and quiet - in and out fast

Report a concern   January 15, 2025 — Rated 9 out of 10 by J.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Office staff and technician were very nice to work with. The process is relatively fast. The carpet was pretty dry by afternoon.


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