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based on 84933 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpets in my house were in pretty bad shape and hadn't been cleaned in a long time. The technician, Alex, did a fantastic job on the cleaning, and spot treatments for some really bad areas. Areas. He was knowledgeable and seemed to really care about the results for the client. We were very pleased with the results, and couldn't believe how much it did for the carpets.
Good
My guy was amazing and very friendly! He did an amazing job cleaning the carpets!
Dee was very professional and got the job done quick. We have used you guys 10+ times now and will keep coming back.
Easy to schedule no upsell job done well
Good job
On time. Very thorough
Mario was excellent! He clearly knows the business well and was very professional and thorough in his carpet cleaning! My carpets have never looked so good.
Still have stains in 2 rooms
courteous, professional and fantastic product
For the stains out of my carpet
Diamond was on time and very helpful
Nelson was wonderful and did a great job!! Definitely will use again. Carpet looks great!!
The person who did the work did a very good job.
Pablo was so conscientious and fully explained what he was doing.
I like it because it has no harmful effect on my pets which is my main concern. I have a dog that has seizures and he doesn't need any more problems than he already has.
The tech was very friendly and professional . The carpets look new again as they always do after a zerorez service.
With one small spot left after cleaning you sent a second tech to complete & finish the job to our satisfaction
Excellent job cleaning the carpet. Profession and friendly employee. Convenient scheduling.
Young man I spoke with was very professional and explained everything.
The work was performed on Monday morning. As of Thursday morning, several of the stains have reappeared in the carpet. This is after pre-treatment of these spots. I'm curious if they can be removed/the stains lifted if another treatment were to occur?
very good service
Service rep extremely knowledgeable and curteous. Great customer service!
Everything
Julian from Zerorez provided outstanding customer service and did an excellent job with the cleaning. He was professional, courteous, and took the time to explain the process clearly. The results were fantastic, and his attention to detail truly stood out. Highly recommend Julian and the Zerorez team!
Tristen was very professional and courteous. He was very helpful and answered all my questions. The reason I gave an 8 is because I have no comparison to other companies and their cost. I was satisfied with the cost and especially the service by Tristen.
Friendly crew and great communication
My tech Bert was fantastic! I have used other companies but will use you from now on. He explained that you sre envitonmental safe and do not use harsh chemicals. He was great about going around furniture and everything ghe was
doing. Great personality and represents your company well
So great! Great service and great workmanship.
I always have wonderful technitions who do a fantastic job.
The gentleman they sent to clean the carpets and the master bath tile was thorough and did an excellent job. He was able to remove a couple of spots that previous companies said the could but could not. He took his time to ensure that everything was done to our satisfaction. We would definitely have Zerorez back again.