Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83420 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 6, 2025 — Rated 3 out of 10 by C.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The agent that came to my house was very nice, but he left soap on the floor and didn’t vacuum it up so now my carpet is yellow

Report a concern   January 5, 2025 — Rated 10 out of 10 by Bridget Buell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that there is no soapy residue left on my carpet.

Report a concern   January 5, 2025 — Rated 10 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our service guy Bobby was the BEST!!!

Report a concern   January 5, 2025 — Rated 10 out of 10 by Mia Terry Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets look amazing, the service that Brent gave me was a very professional, he was a nice guy. Glad to have met him.

Report a concern   January 5, 2025 — Rated 10 out of 10 by Julie Berthiaume Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look great. Awesome communication and service.

Report a concern   January 5, 2025 — Rated 10 out of 10 by L.S.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have used your services, I believe 5 times. We have always been satisfied except once and that was due to the service technician not following the companies protocol.

The products used for treating stains, along with the water system has kept our light color carpets showing beautiful over the last 3 years.

We will continue using Zerorez
Steve Name removed Taylor

Report a concern   January 5, 2025 — Rated 10 out of 10 by Cherie Keller Zerorez Dallas/Ft. Worth
What do you like about our products and services?

5 Star service! Tristin was timely and kind! He did a great job taking care of us! Would highly recommend!

Report a concern   January 5, 2025 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They actually work and don’t have a strong smell. My house looks much cleaner without the carpet stains.

Report a concern   January 5, 2025 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service,

Report a concern   January 5, 2025 — Rated 10 out of 10 by J.A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Diamond did a great job cleaning my carpets! I plan to call Zerorez the next time they need cleaning and I would like him to be the one who comes!

Report a concern   January 4, 2025 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love Zerorez! Great service and clean carpet and rugs!

Report a concern   January 4, 2025 — Rated 9 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They were able to come the same day I called. Had spots in several rooms that needed immediate attention. Cleaned all successfully.

Report a concern   January 4, 2025 — Rated 10 out of 10 by Ken and Joan Steubing Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have been using Zerorez for years and are very satisfied.

Report a concern   January 4, 2025 — Rated 10 out of 10 by Karen Cox Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The representative was very nice. Did a great job.

Report a concern   January 4, 2025 — Rated 8 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

I was satisfied with the quality of work, but some of the charges seemed excessive. Air duct cleaning was $600, but the additional charges made the final bill $2035. I was prompted to tip, which seemed ridiculous and shameless.

Report a concern   January 4, 2025 — Rated 10 out of 10 by Elshawnda Penson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always great friendly services with excellent results!!!

Report a concern   January 4, 2025 — Rated 10 out of 10 by R.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service tech we had was good

Report a concern   January 3, 2025 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

always professional and friendly service! Highly recommend!

Report a concern   January 3, 2025 — Rated 10 out of 10 by Charee Boyd Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpets look great and clean. Antonio did a fantastic job.

Report a concern   January 3, 2025 — Rated 10 out of 10 by Jackie Lowe Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician went over exactly what he was going to do, what Chemicals he was going to use and in the end he told me about several spots he could not remove. He also gave me a bottom line price. Joseph was very professional, and polite.

Report a concern   January 3, 2025 — Rated 10 out of 10 by Clara Jimerson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very easy to set up and very quick services

Report a concern   January 3, 2025 — Rated 10 out of 10 by G.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very responsive to individual needs. Don’t try to overwhelm with marketing.
At least that had been my experience so far:-)

Report a concern   January 2, 2025 — Rated 10 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our service technician was great. He addressed our issues and concerns. Final result - clean carpet. Thanks

Report a concern   January 2, 2025 — Rated 10 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet cleaning was amazing clean.

Report a concern   January 1, 2025 — Rated 10 out of 10 by Judy McClellan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very clean product

Report a concern   January 1, 2025 — Rated 10 out of 10 by Mike Sisneros Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good customer service.

Report a concern   January 1, 2025 — Rated 10 out of 10 by Dawn Jackson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and friendly ssrvice

Report a concern   January 1, 2025 — Rated 10 out of 10 by K.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and price.

Report a concern   December 31, 2024 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the cleaning method Zerorez uses.

Report a concern   December 31, 2024 — Rated 10 out of 10 by Cheryl Elick Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that the cleaning process doesn’t involve chemicals and gets the carpet clean and is not wet, wait a few hours to dry . My last technician Fabian, was very nice, knowledgeable and helpful. I would request him again next year.


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