- Phone: (214) 372-5326
- Visit Website
based on 83420 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Tech was INCREDIBLE! Friendly and I could tell he really wanted to do a good job. Due to his excellent work we are going to start using Zero Rez instead of our regular carpet cleaner.
I want to request this same tech--as I was not that happy with the previous tech with Zero Rez.
Skilled technician. Availability, quick service, and professional communication.
I liked the Specialist, he was Friendly, Communicated very well, and Informative about the Process.
No soap residue
Fast friendly service
My Mom and I are very Pleased plus happy the work extremely well done 🙏
Technician was. good to work with and did a good job.
Thanks zero rez I was able to book and get my carpet cleaned during the stressful holiday and you made it easy , the tech was on time and fast and professional ..
Thank you
Great service! Highly recommend.
The technician was so nice and did a great job.
Great value and friendly service.
Not a noticeable difference. Maybe it’s just not a deep enough clean as I’ve had them cleaned before and it looked a lot better than it does now. It took all of about 30 min so perhaps more time should have been spent. I appreciate the technique used with less water/residue but it didn’t seem to clean very well.
Great help from Oscar!
The technician was very professional and efficient. He did not waste any time getting our carpet and kitchen tile floor cleaned. Very pleased with the results and will use again.
Very timely and thorough
the technitian was very polite and professional. The service was outstanding and I was
impressed. I will be using your service in the future.
All was great. Customer service 10.
Professional service, great job cleaning my carpets, friendly staff, ability to get an appointment quickly, and their truck has everything needed to do the job. No water hookup in your home required 😃
Professional and a job well done!
We had some carpet stains that within a day were back. We've had you clean these carpets before and even though the stains always come back they didn't come back immediately. Is there something that can be done?
Your services are not as professional or effective as advertised. During the first service, the representative skipped a whole step. When I finally spoke to a manager regarding the issue, the same technician was sent again not even knowing why he was here. Acted like he didn’t know he didn’t complete the job correctly the first time and was supposed to completely re-service. I have now gone over the same areas with an at-home machine and am still getting extremely dirty water. This is surprising and disappointing considering you all serviced the carpets not long ago. Your solutions seem very ineffective and the results make it feel like a complete waste of money. When someone hires a professional, you expect way more of a positive, effective result compared to an at-home machine. It is quite the opposite in our case and leaves us feeling like it has been a waste of money, time and energy.
Friendly service and being on time !
The carpet always looks so clean afterwards. The guys that come out to clean are always so nice!
Everything looks great!!!
Poor job
Jay was the technician. He was very friendly and professionally knowledgeable. He did some deep cleaning to see how much dirt he needed to clean and spray for.
I ordered the 3 room special but I only had 2 bedrooms that needed cleaning. The tech did a great job cleaning the bad dirt areas.
I had some red spots in the other bedroom but the tech said he couldn't remove them. I said the show on GMA Texas, said yall could removed red spots. He said he wasn't aware of that advertisement. That was suprising to me.
severe stain was initially removed! Next day part of stain returned!
Effective products and skilled technician.

Prompt and efficient. Carpets look much better