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based on 83420 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service
Technician, Ricardo, was very prompt in arriving. He explained each step he was taking, made sure our inlet vents in the walls were cleaned, as well as the air ducts. He showed us the before and after pictures. He also cleaned the coil in our A/C which was an extra, but necessary charge. While cleaning our dryer vent, he noticed the duct in the attic had become dislodged and was able to reconnect it for a better outflow. Ricardo was professional, congenial and very respectful. We were very impressed with this young man.
Service was very thorough but quickly completed...permitting restoration of normal activites in a timely manner.
Carpet was cleaned very well.
Not only was the first visit great, I got a quick revisit for couple of touch ups. What great service. Absolutely would recommend this service and when I need my carpet cleaned again, no doubt I will once again use Zerorez.
Communicated with me prior to arriving on the job. Did work quickly and efficiently - and the carpet looks great.
Technician was very professional and time efficient.
It did not get aa clean as I thought.
Technician did a great job with the cleaning. Carpets look great.
Great service!!
i already sent you a response.
The cleaning technician just wanted to add on and take as much money as he could.I have used you for many years and never have they charged extra for my living room.The room is big but the carpet is not and he charged extra and wanted dot keep adding. He was not the usual accommodating and kind person we usually have had.
The service man was very good and profescionabl
Very nice people. Kevin did a great job. We will be using them again.
Zerorez always does an amazing job
Fabian was very personable. He did a great job. Carpet is never too wet with your service.
Greatly appreciate the service person, Evan, who worked on my carpet. I always feel pleased and happpy when the carpet has been cleaned.
Zerorez is the first carpet cleaning company that my wife has been truly satisfied with and used more than once, now they're the only ones we'll use.
Very thorough and polite. He even did a small hallway that wasn’t included in the price. Hope that doesn’t get him into any trouble. He took time after he was done to sit and explain what needed to be done and the time for drying. Roberto was a very nice and courteous man.
CJ's attention to details was excellent and drying time was short.
Clean, fast, great technicians.
Bobby did a fabulous job restoring my carpet! Love the company and love their work!
The service was a different experience from the first time I've utilized Zerorez! The product left my home smelling fresh, and the appearance of the carpet look very clean! The technician completed the rooms and showed me the yuck that was pulled from the carpet and asked for my feedback and approval before going to the next room. Very pleased with my overall services!
Great job done!!
Friendly technicians. Good service
Did not get a good result.
The gentleman was very careful
With corners of rooms placing a plastic corner keeper to keep from scratching the corners with his hose. He was very thorough with so many stairs. I have already recommended you to a friend.
I am very thankful and pleased for the great job I received for my home. Thank you so much and I will be calling again.
Outstanding service by Julian…he is a perfect representative for your Company!
Professional and courteous…he checks all the boxes…could not recommend him higher!
Your Zerorez technician did an outstanding job. Will start using Zerorez for future carpet cleaning.
Service informative, product cleaned very well