- Phone: (214) 372-5326
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based on 83817 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
EVERYTHING IS REALY CLEAN AND STAYS THAT WAY
Carpet is so clean, drys within timelines stated, feels and looks wonderful. The technician was early, friendly, great personality and did a great job. I always use Zerorez and will again.
Jay was GREAT doing the duct work. Right on time, very personable/professional and did GREAT work.
I would have him back any time.
Friendly technician. Easy to use booking and payment system. Carpets look great!
Kind, courteous professional. He showed me what he was doing along the way. My carpets look beautiful. They are clean and look almost new again. He also cleaned a chair and an area rug. They both look amazing. Very pleased with everything!
My carpet in the living room had a lot of stains and Mr. Campbell went over the stains several times to get them out, not just once.
Technician did excellent job. We had some tough spots and he took the time to explain and to tell us his plan of attack. We were very pleased with the results. Extremely friendly and thorough.
Service over the phone quoted one number. Techinicians then quoted about triple that number. I agreed, as I need the work done effectively.
The work WAS NOT effective. The pet odor has not diminished in several places. I was bait-and-switched and then overcharged for the results I got.
On time and professional
Tech was fast, efficient and personable.
I've used them both in Houston and Dallas and I have never had a problem. Very easy to do business with.
Bert was super knowledgeable and considerate. He has a passion for what he does and it shows with his quality of work and thorough education. Who knew carpet had an instruction manual!
Even though the carpet is 26 years old the cleaning is always top notch. My carpet always looks new after being cleaned and I love the smell of orange peels.
The technician really did a great job explaining the process. We were extremely happy and impressed with the results of how clean our carpet was.
Thank you!
The effects of the product was Amazing!
And William was very professional and attentive!
The online scheduling only allows for wall to wall carpet option. Thus you quote a low price and then when the technician gets here and it’s area rugs (even though smaller than wall-to-wall carpeting) the price quadruples. The cleaning was OK (spots remained inaccessible few locations) but not worth $1200 for two hours of cleaning.
The technician, Sam, was on time, efficient and clearly knew his skills. Excellent job.
Great service, Tristian was excellent
You clean with water and steam no chemicals.
Prompt, efficient, thorough, friendly
Antonio was very good and was able to complete our job very quickly and professionally. We were very satisfied.
Very Through and complete cleaning.
You make my carpet look new again, My carpet is 25yrs old and you still can make it look new again. Thank you for the great work in cleaning my carpet.
Great job as always!
What i liked was my technician was incredibly knowledgeable and helpful to my specific needs in my home. He explained everything before and after the cleaning.
Very professional tech and did a great job!
Everything was explained and Javier did a great job!
Very disappointed we have not been able to sleep in the room cleaned I. Over a week due to wet carpet and a horrible order. Tech has been out twice and still no resolution.
Carpet is no cleaner than before he came. I’ve used zerorez a lot and then for some reason this time it doesn’t seem like it was even cleaned. The technician also wore his shoes in our house on our carpet. In the past they have always worn shoe covers.
Recently used Zerorez for rug cleaning and air duct cleaning- both men were extremely polite, hard working and professional. Their attention to detail and going above and beyond stood out the most! Highly recommend this company!