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based on 83420 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Respectful, knowledgeable, great job!
Service provider
No chemicals and carpets look great
The customer service was excellent.
Courtesy professionalism job seems to have been done well. Technician said to contact the company if the stains cane back
My carpets are only two years old, but there were a few spots from having kids and just day to day foot traffic. The first person to do the service didn’t get most of the spots I was concerned about. I wouldn’t have even thought the carpets had been “cleaned” if they weren’t damp. I called to express my concerns and they wanted specific spots that were still there and what they were made from. They sent someone else out, I do feel like the 2nd person was more thorough but he only had to spot clean. I just don’t feel the carpet as a whole was cleaned thoroughly and the cost did not match the service. I don’t feel good about having call and report subpar services and go through the hassle of rescheduling something that should have been done the first time.
Prompt and courteous service. Very efficient.
Nice tech, very professional and did a good job.
Got rhe carpet a lot cleaner and relatively easy
Great job.
Carpets looked great after they were cleaned. Thanks
Technician was on time, very efficient and the results were great.
1. The antibacterial treatment was offered as an odor control (nothing about antibacterial). We thought it was just an air freshener cover up and declined. We had to have them back and charged again when they then explained about the wet bacteria causing the new odor. Would have liked a better explanation initially.
2. I had to ask twice for them to start upstairs, they refused and finally when my husband asked they agreed. Please listen to the homeowner the first time, even if she is a woman.
3. We were happier with Mario who did our cleaning last time.
The carpet cleaner was good and polite, but the additional services we had done were crazy expensive..........
On time, and very courteous
Easy to schedule, punctual arrival, respectful staff, carpet looked great after cleaning!
Prompt, efficient service and the carpet looks clean and fresh. Tech was fantastic and worked hard to ensure he did a good job going over high traffic areas.
Your technician, Jay, was very helpful, courteous, and did a great job on the carpets
Really liked the technician. Carpet looks good.
Some stains didn't come out. He tried, but it didn't work. Like the no residue but didn't like 11 her to dry. My mom was very pleased though!
The professionalism and efficiency of the technicians are outstanding!.
Joe is the best and we are really pleased with the results of his cleaning!
On time, professional, provides great advice on how to maintain my carpets. I have Zerorez come about every 2 years and even though I have very old carpet, it always looks great after they finish.
Excellent work and Fast !
Tristen, the technician did an amazing job! I was afraid the pet stains would not come up but he got it done! I was very pleased!
affordable and good tech
On time, friendly service
Very efficient service with extremely good results. Will recommend to all my friends.
Thorough, courteous, honest
Very friendly and did a professional job , carpets look amazing