Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83819 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 27, 2025 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jay was great at communicating and did very quality work! I would highly recommend.

Report a concern   January 27, 2025 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

service on dryer vent was great was able to explain procedure to me and took before and after pics for me tech was very friendly and professional

Report a concern   January 27, 2025 — Rated 10 out of 10 by theresa pope Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our cleaner was incredible, we didn't realize our last cleaning was not up to par until we had this cleaning!! He got out stains we thought were stuck! He took his time and we truly felt like we had all star service.

Report a concern   January 27, 2025 — Rated 10 out of 10 by Skyler Robison Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service. Quick and clean!

Report a concern   January 26, 2025 — Rated 10 out of 10 by Christa Hodnett Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We were able to get a quick appointment for a move in carpet cleaning. 3 rooms and a hallway and Zerorez was there on time (early even) and did a quick, professional job. We would definitely use them again.

Report a concern   January 25, 2025 — Rated 3 out of 10 by P.J. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Misled when quoted price. Wanted pet odors removed and quoted $136 to clean carpet. When employee came quoted $600 for cleaning one room and pet odor extraction. Shocked at increase in price. Will use another company next time.

Report a concern   January 25, 2025 — Rated 9 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time! Friendly! Good job!

Report a concern   January 25, 2025 — Rated 10 out of 10 by Cynthia Quinn Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Once cleaned the carpet stays clean!!

Report a concern   January 25, 2025 — Rated 10 out of 10 by Becky Borbolla Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love that it cleans the carpet without chemicals.

Report a concern   January 25, 2025 — Rated 10 out of 10 by Jennifer Reed Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals and cleaned great

Report a concern   January 25, 2025 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional service. Knowledgeable people.

Report a concern   January 24, 2025 — Rated 10 out of 10 by Erica Lopez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great

Report a concern   January 24, 2025 — Rated 10 out of 10 by Shirley Stephens Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaning my carpets is amazing when you’re done they look almost brand new and they’re 25 years old. Thank you so much.

Report a concern   January 23, 2025 — Rated 9 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient, affordable and good job

Report a concern   January 23, 2025 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet cleaner was very pleasant, conscientious, and competent.

Report a concern   January 22, 2025 — Rated 10 out of 10 by T.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional technicians; quality cleaning

Report a concern   January 22, 2025 — Rated 10 out of 10 by Lucy Huffstetter Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Agent arrived on time, was professional, and did a very good job of cleaning our carpet.

Report a concern   January 22, 2025 — Rated 10 out of 10 by Robin Elder Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very thorough and professional. Work was done quickly and as discussed. Curious and respectful of the place. Knowledgeable of what was needed to get the job done. Very satisfied with the service!!

Report a concern   January 22, 2025 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets look terrific. Your rep did a great job. He arrived actually a little early. He was very professional and did an excellent job. I will recommend Zerorez to friends. Only complaint is that the quoted price was less than what I actually paid.

Report a concern   January 20, 2025 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service! Technician was on time, explained everything clearly and cleaned up very well.

Report a concern   January 20, 2025 — Rated 10 out of 10 by Brandi Sewell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent & Superb Service as always!!! Thank you!

Report a concern   January 20, 2025 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez did an amazing job making my rugs look new.

Report a concern   January 20, 2025 — Rated 10 out of 10 by Melissa Surdel Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Rugs always look amazing when your done.

Report a concern   January 19, 2025 — Rated 9 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

William was very professional and knowledgeable. He took care to ensure that the rooms were clean, and he put out corner guards in all of the rooms.

Report a concern   January 19, 2025 — Rated 8 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

Nothing! I just rate anyone at the highest mark. We will continue to use your service.

Report a concern   January 19, 2025 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The representative did a great job!

Report a concern   January 19, 2025 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great customer service.carpet was clean as promised

Report a concern   January 18, 2025 — Rated 10 out of 10 by S.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They do a great cleaning job and don’t hurt the carpet at all!

Report a concern   January 18, 2025 — Rated 8 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

Technician was professional and thorough with his explanation, however, the PRICING jumped exponentially from the first time we used the service to the second time. I find it difficult to believe that adding a pet treatment for cleaning the carpets in 3 bedrooms should cost almost $200 dollars.

Report a concern   January 18, 2025 — Rated 10 out of 10 by A.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jaime was our technician and he was wonderful - very friendly, knowledgeable and helpful!


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