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based on 83819 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our service technician was great. He addressed our issues and concerns. Final result - clean carpet. Thanks
Carpet cleaning was amazing clean.
Very clean product
Good customer service.
Very professional and friendly ssrvice
Great service and price.
I like the cleaning method Zerorez uses.
I like that the cleaning process doesn’t involve chemicals and gets the carpet clean and is not wet, wait a few hours to dry . My last technician Fabian, was very nice, knowledgeable and helpful. I would request him again next year.
Excellent service and very happy with technician!
I had ick for my technician. He was great! Very conscious. He was polite and good at what he did.
Didn’t take to long to dry .
I went out of town few days after carpet was cleaned one room still looks blotchy that was the only thing
I vacuumed but don’t know if it needs another cleaning .
It is very reasonable to get 3 rooms done for $99; however the cost to clean upholstery is way too high!
They did a great job but the cost is too much.
Great job and a professional. I will definitely use them again thanks
Excellent customer service, from the call center to make the appointment to the technician.
I was overcharged for carpet cleaning, and carpet wasn't cleaned. Look at what I was charged in the past to see the difference. Pet hair was left along the baseboard. The hallway still needs to be cleaned. The techs you have sent in the past did a good job, but Jay was in a hurry and did not do a good job.
Chris did and outstanding and professional cleaning job on our carpet. My wife and I were very impressed.
Great experience. Will recommend to friends and family.
Very fast service scheduling!
Great job!! My carpet is old, but Zerorez made it look good. 👍🏽 Thanks....
Awesome service, I would recommend zerorez to everyone!
Efficient, trustworthy and price is fair for the quality carpet cleaning i received.
I love that there are no chemicals used during the cleaning. Our service tech was amazing. He was very friendly and very professional.
Our service professional was so nice and accommodating. I highly recommend.
Great service
The tech was great
everthing!
At first I thought three service helped the smell, but as the carpet dried, the smell came back with a vengeance. The tech only worked on the rug for a few minutes but assured me he went over it several times. I disagree but wasn't prepared to argue.
Really good cleaning. Honored commitments
The carpet was left soaking wet. It was wet for almost 36 hours and that was with the AC running and fans running in each room.
Very responsive to individual needs. Don’t try to overwhelm with marketing.
At least that had been my experience so far:-)