- Phone: (214) 372-5326
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based on 83422 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Staff and no residue in cleaning carpet and furniture
The Tech, Mario, was personable and professional. He got right to work and did a great job.
This is the second time we have used them. Both times were amazing, very punctual, he listened to me and took care of the problem areas. Per stains and Smell eliminated. Absolutely will use them again.
Great job cleaning old carpet and our kitchen tile!! Looks like new!
Always leave my carpet looking and smelling clean. No sticky residue or chemical smells ever!
I have had zero rez come out 2 times over the last 21 days. Was told different things by different technicians. I called to get clarity and the people on the phone were awful. Carpets still have pet smell. They were not that bad to begin with. Do I schedule again
Caesar was prompt and worked hard to get the coffee smell from a spill out of our couch. He was very friendly and told me exactly what the did to solve the problem. The results of his work were excellent!
Very efficient and reliable. Carpet cleaning was well done. Excellent service.
No chemical smell and friendly staff
Great job. Arrived on time.
It’s always so clean
Our floors were wet many hours after the person left. Our stairs were soaking wet and took about 24 hours to dry. There were still some stains left when I rubbed them with some floor cleaner they came out easily so those were not addressed.
I was given excuses about why grout & tile in a brand new house could not be cleaned
No residue
Great service, Kind and professional.
The Cowell's
Spots in family room carpet are still noticeable. Had your company clean my carpets about 18 months ago. Did a much better job then.
I spent $500 and even had a reserve and can still smell pet urine in the few small spots that were marked.
The service is great and the product seems to hold up and it looks great.
First visit tile cleaning did not get tile clean close to cabinets, walls, island. Large equipment did not allow cleaning close to and under cabinet overhang. Reclean visit, the tech brought smaller equipment and also hand/brush cleaned the dirty areas next to the walls/cabinets. Recommend incorporating that step into the first trip so there is no need for a reclean visit.
Prompt and professional work by Evan- great outcome- clean tile and carpets!
I like the fresh smell after the carpet has been cleaned.
Your technicians are friendly and know what they are doing.
Timely arrival, quick work, as well as courteous and knowledgeable associate
The personnel are always capable and knowledgeable about the products. In addition, they seem to be long-term employees and are proud of the company.
The care of your technician for my flooring areas was exceptional. Your product is superb. The drying time was excellent.
We are very thankful for having the carpets cleaned before welcoming a new baby home. We decided to do the deep clean option to really get into the fibers.
There is still residue on my carpet, even after a a second visit to rinse it happened. I have had residue before, but it always came off when you sent another tech to rinse it. This time it is still there. Very, very disappointed.
My white rugs look beautiful! They dried so quickly and are still so soft. My tech Bobby was so professional (he saw small spots I didn’t even see) and yes he got them out. I will never use any other company. Thank you.
Dianne F
Dee was wonderful !!!
Make sure that the agents placing the appointment are more accurate with inputting the information provided by the customer. I gave my email address but never received the confirmation email for the appointment and later called back and spoke with a different agent to change the date and when asked about the confirmation email she said I would get it but I never did. So when I paid Will after finishing my carpet and I asked for a receipt he waited for me to receive the email which never came. He had to call the office and have someone call me back. I told Fernando the email address should have been .net not .com
Ease of scheduling, great pre job communication, on time with efficient, good result.