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based on 83422 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician showed up on time and completed the task efficiently.
We are always pleased with the results after Zero Rez cleans our carpets.
Always good value and good personnel.
Service was good - technicial was great - service was very pricey.
Customer service is great! The technician did a great job cleaning our carpets.
No discounts on other services for the repeat customers.
Joe was professional, friendly and punctual. He explained everything to me very well. I like that chemicals aren’t left in my carpet.
The technician who came to our house was fabulous. He clearly knew his stuff and did such a wonderful job!
The rugs look beautiful. I will tell everyone I know. It was significantly more expensive but worth it to get the results.
On time, professional, courteous, effective,
Great results!
Great, professional, quick service by U.H. Will use again in the future!
The technician was timely, friendly, efficient and removed some pretty nasty stains.
Tech arrived later than scheduled window of time. Extra money paid to neutralize pet urine was ineffective.
Technician was able to remove stains we could not as well as another company that attempted to remove the stains.
The service was great, reasonable and the technician was super nice
I requested pet soil removal but you can still see stains with the black light. Also there was a tremendous overspray on my leather sectional and my bookcase. The overspray on the sectional on one corner was clear on the top.
Awesome service!!
Great service. People are always very nice. Carpet looks new every time.
The written bid was never given to our service provider.
He showed up and no pre knowledge of cleaning inventory other than “rugs and some upholstered furniture.”
When we described, during the bid process, that we had hide rugs, whoever bid the work, did not say that you don’t clean hides.
Had we known that we might have gone a different direction since three of the rugs are hide. Seems a bit untruthful to gain our business.
So on the day of the cleaning, that couldnt be cleaned.
We also couldn’t get one of our chairs cleaned because it was natural fibers containing linen. No one ever asked us about the fabric or said that linen couldn’t be cleaned sueinf Th bid process.
It’s odd that you put a service provider in a position of asking for a tip.
He was very nice, but clearly your communications during the bidding process all of the way through to providing an accurate understanding of what needs to be cleaned to the service provider needs work.
Thank you, First name removed
Delayed twice & unable to adjust pricing from recent text message & additional service fees
Clean couch
Very satisfied.
The tech was very informative and thorough. I like the fact that everything that was used is pet and child friendly as well.
Great job!
Thank you
Best carpet cleaning service
Our cleaner was timely, friendly and did a great job cleaning our couch and rug. Would highly recommend him and this business.
Joe was fantastic and will definitely repeat when we need carpet clearing again!
Zerorez did an INCREDIBLE job on our couches, which were horrific thanks to our four dogs and many, many fosters. We will definitely use them again in the future.
Fast and efficient! Pleasant delivertyguys!
Paul was great! He did a complete and thorough job! Our carpet looks almost new!