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based on 83819 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service people!
Service and price.
Friendly, knowledgeable associates- I didn’t fell pressured to buy or add on services. Great customer service!
Friendly, knowledgeable associates- I didn’t fell pressured to buy or add on services. Great customer service!
They were prompt to reclean after first time was not clean looking
I don't know anything about the products, I guess they work because my carpets looks great . The technician was thorough and very nice . He knew what he was doing and made sure that I was satisfied before he left.
The guys are very clean and quiet - in and out fast
Office staff and technician were very nice to work with. The process is relatively fast. The carpet was pretty dry by afternoon.
Cesar was wonderful…professional,efficient and did a Danton removing our stain.
Very courteous and professional.
I sent an email regarding my issue which I’ve received no response. The technician showed up absolutely reeking of weed, so unprofessional and will not be recommending your company to anyone anymore.
Love that my carpet looks new!! They were able to remove the stained high traffic area spots in our main living room and also the bedrooms. Will use them again!!!
Prompt and did a great job.
The most curteous staff, very thorough and very detail oriented. Got in and got right to work, placed protective measures to ensure my walls and floor weren't damaged with any equipment. They do a phenomenol job!
The most curteous staff, very thorough and very detail oriented. Got in and got right to work, placed protective measures to ensure my walls and floor weren't damaged with any equipment. They do a phenomenol job!
Friendly, affordable, and leaves our carpets cleans and looking brand new.
Fabian did an excellent job and the carpets look great!
When I booked the carpet cleaning service, I was not made aware of the pet policy in which I had to sign a waiver that waived my right to the 30 day warranty since I did not want to upgrade to the pet treatment service. The pet treatment service was $75 PER ROOM, which was very expensive and increased my cost by $225 since I was having three rooms cleaned. On hindsight, I should have just asked the technician to leave and should have gone with a different carpet cleaning company. As the technician stated to me, without the pet treatment service, the carpet would smell worse after cleaning without the pet treatment service, and he was 100% correct. My carpet smells absolutely terrible and I have out of town guests coming in 5 days.
No residue
Luke was great! Communicative, prompt, friendly and did a great job on the carpets
The quote for service when booked online was not what was charged, ended costing more. The duct service was very messy. The technician did not explain the process so we did not have house items covered to avoid everything getting dirty & dusty.
Very professional service and good cleaning results.
Terrific service and results.
I love the way my carpets look new again. The service is always great and it is so simple to schedule.
I have been a Zerorez customer for over 10 yrs. The quality of service is impeccable. I have never encountered a rude or unprofessional technician, and I always smile when they complete the service. It's sad to say but I don't often feel that way about other services I've purchased. Zerorez has never let me down or failed to live up to thier avertised services.
Quick,easy,professional.
The technician was great but I am not sure that the results were what I had hoped for.
Jose was great
Easy to schedule. Carpets look great. Courteous, knowledgable tech
Y’all cleaned this week and none of the easy spots were removed. Normally spots are removed when y’all have been here in the past. It was a waste of money.