Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83420 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 19, 2024 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The focus on environmental service, and the technicians are very knowledgeable and service oriented!

Report a concern   November 19, 2024 — Rated 10 out of 10 by Joan Tengowski Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Pricing specials; good work

Report a concern   November 19, 2024 — Rated 10 out of 10 by K.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, efficient, and your tech Julian was awesome.

Report a concern   November 19, 2024 — Rated 10 out of 10 by Amanda Womack Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We had a great experience with our technician, Julian. He did a great job of explaining his recommendation for our situation. He detailed out the technical specifics and the science behind what he was doing and how it would effect our carpet. We are super happy with the outcome. He was a pleasure to work with!

Report a concern   November 18, 2024 — Rated 10 out of 10 by Javier Perdomo Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Service Professional that came out did a great job of cleaning our carpets and making recommendations on what treatment would be best for our home. We are very pleased with the service and the Service Professional was very friendly and informative. Thank you!

Report a concern   November 18, 2024 — Rated 9 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Na

Report a concern   November 18, 2024 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick scheduling. Great communication.

Report a concern   November 18, 2024 — Rated 8 out of 10 by M.O. Zerorez Dallas/Ft. Worth
What could we do to improve?

More harder chemicals usage to remove all stains from carpet specially from the high traffic areas in the. Carpets.

Report a concern   November 18, 2024 — Rated 10 out of 10 by David Nguyen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very efficient. Their team of 3 techs cleaned the carpet in our house in a little over an hour and a half. We'll definitely be having them come out again in the future.

Report a concern   November 18, 2024 — Rated 10 out of 10 by Linda Bailey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

What I was most impressed with was the Technician, Jay. He really tried hard to make the carpet look as good as possible. He was professional & friendly. Super nice & focused on making the best appearance for the end result as he could. I was very pleased.

Report a concern   November 17, 2024 — Rated 10 out of 10 by Jennifer Barrychuck Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very easy to make an appointment online. Our original tech was not available but you called and explained the situation and a new tech was dispatched within our original time window.
Our tech, Bert, was very friendly and knowledgeable. He explained the whole process and was very thorough. Highly recommend!

Report a concern   November 17, 2024 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Gentleman did a great job.

Report a concern   November 17, 2024 — Rated 0 out of 10 by N.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

He did a half job

Report a concern   November 17, 2024 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician did a great job! He was thorough and very detailed. We would definitely recommend this company to anyone needing this service.

Report a concern   November 17, 2024 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your nice guy called me when he was on his way - a nice courtesy. His work was exceptional, thorough and good. He accommodated my request for 2 additional rooms. My carpets look like new. Thanks!

Report a concern   November 17, 2024 — Rated 10 out of 10 by K.J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very professional and friendly. He really knows a lot about various brands of carpet and how to treat spot areas. The products they use are safe. We’ve used them for 15 years. Highly recommend this company

Report a concern   November 17, 2024 — Rated 10 out of 10 by Pat Casale Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything was done professionally, all is clean and fresh. The tech was extremely nice, informative, and pleasant to have in my home

Thank you Zerorez for giving my home and me excellent service for many years.

Report a concern   November 17, 2024 — Rated 8 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

I have been cleaning my carpet with zero rez for a years now. This last time the carpet was very wet and it took a long time to dry. Also, the young man wet a hall way while spraying water on a section of the starts if I did not act fast to move it, it would have wet my son's saxophone in the hallway. When he left lots of water was left in my drive way. it looked like he disposed of the water in my drive way after cleaning.

Report a concern   November 17, 2024 — Rated 10 out of 10 by Ileen Mcfarlane Zerorez Dallas/Ft. Worth
What do you like about our products and services?

WE are extremely pleased with the service. Our rugs look very clean like new. Our tech was very qualified and personable. He did an excellent job!

Report a concern   November 17, 2024 — Rated 10 out of 10 by N.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician was very efficient and he explained the carpet treatment to me. He worked quickly and I am very pleased with his service.

Report a concern   November 17, 2024 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets look great. The technician was on time and did a great job!

Report a concern   November 16, 2024 — Rated 10 out of 10 by Jonathon Le Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I spent an entire day cleaning one room with various chemicals using the rented system from the big-box store and got terrible results. I thought I was going to have to replace the carpet. My technician cleaned that room twice and it's like brand-new.
Their chemistry-magic works wonders and I would highly recommend.

Report a concern   November 16, 2024 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time. Looks and feels great.

Report a concern   November 16, 2024 — Rated 10 out of 10 by Kimberly Denson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Explain the entire process and what can and cannot be removed.

Report a concern   November 16, 2024 — Rated 10 out of 10 by Susan Fly Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They are miracle workers - severely stained carpet like new again.

Report a concern   November 16, 2024 — Rated 10 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It doesn't leave a sticky coating on the carpet. The tech did a great job .

Report a concern   November 16, 2024 — Rated 0 out of 10 by C.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Call me Phone number removed or Phone number removed

Report a concern   November 16, 2024 — Rated 2 out of 10 by S.Z. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

lots of the spots are still there

Report a concern   November 16, 2024 — Rated 10 out of 10 by Robert Fouts Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpets looks great! Diamond was so nice and friendly and did a great job!!

Report a concern   November 16, 2024 — Rated 10 out of 10 by April McHenry Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We are very pleased with the cleaning of our carpet and the friendliness of the service man.


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