Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83422 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 27, 2024 — Rated 5 out of 10 by J.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We have used Zerorez for years. We have never had a lingering scent in the home. We are scent free, due to migraines. I've been sick all weekend due to the citrus scent that was used. Please warn your customers of changes in your product and that scents are used.

Report a concern   October 27, 2024 — Rated 10 out of 10 by Linda Friedman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a grreat job carpets look great no problems

Report a concern   October 27, 2024 — Rated 10 out of 10 by Amber Jellison Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joe was Great! Carpets look like new!

Report a concern   October 27, 2024 — Rated 10 out of 10 by K.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service. The technician Joel was very knowledgeable and helpful. Highly recommended!

Report a concern   October 27, 2024 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, professional service. The price is good as well. I have no complaints.

Report a concern   October 27, 2024 — Rated 10 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a good job!

Report a concern   October 27, 2024 — Rated 10 out of 10 by Stephen Waller Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service.

Report a concern   October 27, 2024 — Rated 10 out of 10 by Ashley Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chemical free and all technicians are friendly and very professional

Report a concern   October 27, 2024 — Rated 10 out of 10 by Diana Koutinas Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I don’t know anything about carpet cleaning, your tech was very helpful!

Report a concern   October 26, 2024 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The fact that they were able to come the day after I called . They were on time and helpful and courteous. I feel the price was reasonable.

Report a concern   October 26, 2024 — Rated 10 out of 10 by Jodi Bell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looked brand. Ew. Thank you Zerorez

Report a concern   October 26, 2024 — Rated 10 out of 10 by Donna Hale Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This was my first time to use Zerorez. THe technician was courteous and arrived on time.

Report a concern   October 26, 2024 — Rated 1 out of 10 by C.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Extremely expensive. Had to clean a cat pee spot and it was quoted at 500$ plus with no guarantee. I could have had someone replace the carpet close to that price

Report a concern   October 26, 2024 — Rated 10 out of 10 by Alexandria Lacy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

After trying several companies over the years for pet stain removal, we finally found success with Zerorez. They conducted a thorough assessment of our carpet, provided a detailed treatment plan, and executed it flawlessly. Our carpets now look brand new!

Report a concern   October 25, 2024 — Rated 7 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

A bit pricey but very happy with service overall.

Report a concern   October 24, 2024 — Rated 10 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The crews are professional, informative, respectful & efficient

Report a concern   October 24, 2024 — Rated 0 out of 10 by S.F. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The final bill was astronomical.

Report a concern   October 24, 2024 — Rated 10 out of 10 by G.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Glad we got our rugs and carpet cleaned.
Javier did a good job with my white rug.
Will use then again

Report a concern   October 24, 2024 — Rated 10 out of 10 by Charles Young Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like your service and workers.

Report a concern   October 24, 2024 — Rated 10 out of 10 by Alexandra Walsh Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Alberto was phenomenal!!!! Our carpets look better than the day we installed them! A huge thanks to Alberto. I will definitely be having y’all back for regular cleaning.

Report a concern   October 24, 2024 — Rated 10 out of 10 by Duane Prentic Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Evan, our service provider was flexible, friendly and thorough!

Report a concern   October 24, 2024 — Rated 10 out of 10 by L.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets look really clean.

Report a concern   October 24, 2024 — Rated 10 out of 10 by Mike Melvin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service at reasonable prices. I’ve had good luck with many service providers. Easy to schedule and work with! A powerful ally!

Report a concern   October 24, 2024 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the service was great the tech was the best i have ever had his name dimon william , he did a great job very positive attitude

Report a concern   October 24, 2024 — Rated 7 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Consider what constitutes a room size.

Report a concern   October 23, 2024 — Rated 10 out of 10 by Shania Kimbrough Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast efficient nice service

Report a concern   October 23, 2024 — Rated 2 out of 10 by R.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I’ve used your company for years
Your rep was pleasant and appeared to know what was going

The result was not very good.a lot of pet staiins
Which you resolved in the part

Report a concern   October 23, 2024 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service with friendly technicians. Process is fast and clean up is excellent.

Report a concern   October 23, 2024 — Rated 10 out of 10 by Kathy S. Lawrence Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that the product has no fragrances added. I like what an excellent job our technician, Diamond did! He went above and beyond what other carpet cleaning techs have done.
I will be requesting him again!

Report a concern   October 23, 2024 — Rated 2 out of 10 by S.O. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Got my carpet clean on 10/9/24 to remove pet order. And it smells worse.


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