- Phone: (214) 372-5326
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based on 83424 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was friendly and professional. Services were right on time. My rugs are very clean!
Prompt, efficient and thorough.
Good clean
Awesome service, quick turn around.
Because the technician was very thorough, the stains remained gone.
My carpets look and smell amazing!
We love that there are no harsh chemicals. They do an excellent job!
Great customer service!
Techs are very knowledgeable and customer service oriented.
Anthony did an amazing job
Charles was absolutely fantastic. did an amazing job. My carpet looks brand new.
couldn't be happier....thank you
Everything looks brand new!
Excellent exceptional Professional and Clean!
CJ was amazing! Respectful, thorough, and professional. Thank you guys..
The employees from Zerorez listened to my concerns about problem areas and took extra care to eliminate the stains. The results was perfect and the stains were gone. Carpet looks like new!
Great service
I've used your company at my previous home and now where my parents lived. Jay did explain the fees, and level of cleanliness!! We are more than pleased with the outcome. The carpet was installed this year, but they look brand new again!!
Bobby was on time, fast, efficient, friendly and very knowledgeable. He explained everything very well before and during cleaning process. The carpets were vey clean and the dog odor removal worked like a charm.
ZEROREZ is the only carpet cleaning company I use.
Everything!! Great job!!! The gentleman that cleaned my carpets so polite and did an amazing job!!!
Give special discounts to customers that use you often.
The technician was able to address spot treatment for our white carpet and after steaming and cleaning, the spot came out. Hurrah! He was punctual and knowledgeable of the product and service. He offered other services; however, we declined as we were not interested at this time. We will continue to call Zerorez for future carpet cleaning needs.
The professional care given to cleaning of my items
After everything had dried. It just doesn't look that great. I wasn't expecting perfection, but I don't see any changes in some areas.
Good service. Get carpets like bew
Technician was very friendly and the carpet cleaning was outstanding! However, after he left I discovered the following: Corner guards weren't used, so my baseboards sustained some damage from the hoses rubbing against them and they will need to be filled and repainted. In two areas, my outlets had been used. The wallflower air fresheners had subsequently been plugged back in upside down. The oil then poured out onto the floor which destroyed my baseboards - they are painted in a water-based paint, so the oil caused them to bubble and peel so I will need to sand and repaint them. In the bedroom I noticed marks on the wall which turned out to be gouge marks down to the plaster so I will need to patch/repair/paint those areas as well. So for the carpets, service was a solid A+. For the careful treatment of my home, not so much....
Technician was excellent. Arrived within the time window as promised.
1. Tell your people not to lower home owners a/c without their approval.
2. DO UNPLUG DEVICES HOME OWNER HAS PLUGGED IN tell home owner of any issue they have with a device and let home owner make the decision
3. QUIT ASKING FOR DRIVER TIPS!!! You are playing the driver most likely a high salary and the customer should not be given the pressure to tip.
4. Offer seniors and disable veterans a special discount
5. Quit sending out so many emails. Seems like I am getting an email every week or two.
No soap scum!
We have used Zerorez many times and each time is just as fantastic as the last. Your people are very professional and put a lot of care into their work. The results are wonderful!

Professional technician who worked quickly. Spots were removed and carpet looked, smelled and felt clean.