Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83427 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 6, 2024 — Rated 7 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

1. Tell your people not to lower home owners a/c without their approval.
2. DO UNPLUG DEVICES HOME OWNER HAS PLUGGED IN tell home owner of any issue they have with a device and let home owner make the decision
3. QUIT ASKING FOR DRIVER TIPS!!! You are playing the driver most likely a high salary and the customer should not be given the pressure to tip.
4. Offer seniors and disable veterans a special discount
5. Quit sending out so many emails. Seems like I am getting an email every week or two.

Report a concern   October 5, 2024 — Rated 10 out of 10 by Leslie Greer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap scum!

Report a concern   October 5, 2024 — Rated 10 out of 10 by Elizabeth Salvatore Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have used Zerorez many times and each time is just as fantastic as the last. Your people are very professional and put a lot of care into their work. The results are wonderful!

Report a concern   October 5, 2024 — Rated 10 out of 10 by T.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly helpful service and an amazing job getting my carpets clean!

Report a concern   October 5, 2024 — Rated 10 out of 10 by Val Toups Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great Service, No Chemicals unless extra protection needed, and always service friendly. I've used ZeroRez before and will continue to do so when needed. Chapel was our service rep, who was very attentive, responsible, respectful and assisted us with any questions we had. Excellent rep with excellent service. Thanks so much!

Report a concern   October 5, 2024 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The 2 men who came to clean carpets were very nice, quick and professional.

Report a concern   October 5, 2024 — Rated 10 out of 10 by N.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Job well done

Report a concern   October 5, 2024 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It does a good job at cleaning g

Report a concern   October 5, 2024 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Bobby was friendly & very nice. Did his job quickly & my carpets look great.

Report a concern   October 5, 2024 — Rated 10 out of 10 by Mandy Orlie Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that you don’t use stinky chemicals and the employees are always nice and efficient.

Report a concern   October 5, 2024 — Rated 10 out of 10 by T.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The results of the service were excellent. The technician was efficient and pleasant. We enjoyed having him in our home. A fine young, very tall young man!

Report a concern   October 5, 2024 — Rated 10 out of 10 by L.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The crew was excellent and did a great job. Very personable and professional. Carpets look wonderful!

Report a concern   October 5, 2024 — Rated 10 out of 10 by Jason Kelley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The professionalism of the technician (Dee) and the quality of the work was executional as always with this company. I will never use anyone else.

Report a concern   October 5, 2024 — Rated 10 out of 10 by Mary Ring Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great team...punctual..knew what they were doing and did it all with a smile.
Pablo & Harrison the best!!

Report a concern   October 4, 2024 — Rated 8 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

Pet treatment isn't as effective as I would hope for.

Report a concern   October 4, 2024 — Rated 10 out of 10 by John Cole Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was on time and very respectful of my property, did a very goog job

Report a concern   October 4, 2024 — Rated 0 out of 10 by J.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I already called with my complaint and was told TOO BAD I will never do business with you and have told my friends to go to STANLEY STEAMER who is the best

Report a concern   October 4, 2024 — Rated 10 out of 10 by Todd Wylie Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always great service! I have used Zerorez multiple times to keep things clean.

Report a concern   October 4, 2024 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the technician was friendly and efficient. My carpets look great. Very good job.

Report a concern   October 3, 2024 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The person doing the service was very professional and knowledgeable. He got the stains out of my carpet that I thought would never come out, and quickly. Very pleased!

Report a concern   October 3, 2024 — Rated 10 out of 10 by V.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly technician did a great job on the carpets!

Report a concern   October 3, 2024 — Rated 10 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great product and team

Report a concern   October 3, 2024 — Rated 8 out of 10 by C.O. Zerorez Dallas/Ft. Worth
What could we do to improve?

Your pricing and special were much better previously. Substantially more this time.

Report a concern   October 3, 2024 — Rated 10 out of 10 by Lisa Anderson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The personal care and touch the technician gave. He was EXCELLENT and extremely courteous!

Report a concern   October 3, 2024 — Rated 7 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Stop with the hard up selling from your technicians when they arrive. That should be done as part of the original quote. It comes off as a bait and switch when you're tech is in my home and he makes you feel like you are getting less than a great cleaning of you First name removed't upgrade. I was on the verge of just telling them to leave without doing the carpet cleaning at all.

Report a concern   October 3, 2024 — Rated 10 out of 10 by Kim Andrews Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians are professional, personable, and highly competent. Your pricing is reasonable. My floors always look great afterwards. The drawing time is minimal.

Report a concern   October 3, 2024 — Rated 10 out of 10 by C.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Don did an excellent job ... on time, did quality work, showed me/informed me what work he was doing ... Very professional how he did the work. Will recommend to any friends, neighbors.

Report a concern   October 3, 2024 — Rated 8 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

Spend a little more time in cleaning derails Black spots and shadows

Report a concern   October 2, 2024 — Rated 10 out of 10 by W.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule, friendly technicians, great job!

Report a concern   October 2, 2024 — Rated 10 out of 10 by Brandon King Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I did not catch my technician’s name but he was very respectful and did a fantastic job! This is the second time I have used your company and will definitely be back later.


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