Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83427 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 21, 2024 — Rated 4 out of 10 by G.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

4 rooms for the price of 2 special I received multiple emails about didn’t mention anything about wool carpet being an extra charge or any other exclusions. Unlike other businesses, there was never a reminder text or email, just a presumption after I booked a window that I would be home. No text saying technician on the way.

Report a concern   September 21, 2024 — Rated 10 out of 10 by C.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt service and the technician was great to work with.

Report a concern   September 21, 2024 — Rated 1 out of 10 by C.E. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The hard upsale was unprofessional and obnoxious.

Report a concern   September 21, 2024 — Rated 10 out of 10 by T.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely and great work

Report a concern   September 21, 2024 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional - have always been pleased with the service received. I was very happy with Quentin and Burt who cleaned my carpet on 9/20/24.

Report a concern   September 21, 2024 — Rated 10 out of 10 by R.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time. Easy scheduling.
No chemical smell

Report a concern   September 21, 2024 — Rated 10 out of 10 by Amy Connolly Zerorez Dallas/Ft. Worth
What do you like about our products and services?

All the stains came out! The rooms don’t smell like chemicals. I am so impressed.

Report a concern   September 21, 2024 — Rated 10 out of 10 by C.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I had both the air duct cleaning and carpet cleaning and I was very pleased with the results of
both and would definitely recommend Zerorez to others.

Report a concern   September 21, 2024 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Outstanding service. A couple days later, I am still very pleased with the look of my carpet. Technician was highly professional.

Report a concern   September 21, 2024 — Rated 9 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The knowledge of the technician

Report a concern   September 20, 2024 — Rated 10 out of 10 by R.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ease of scheduling. Dependable. Communication..

Report a concern   September 20, 2024 — Rated 10 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service! Carpet dry quickly! I like the way my carpet looks. Thanks you.

Report a concern   September 20, 2024 — Rated 10 out of 10 by Beverly Kuoppala Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, technicians and prices

Report a concern   September 20, 2024 — Rated 10 out of 10 by Sandra Alexander Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I've used them for several years I love the clean
carpets when they're finished. Always courteous & friendly. I will always recommend them.

Report a concern   September 20, 2024 — Rated 10 out of 10 by Judd O'Bannon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Antonio was punctual and professional. He did a fantastic job and got my carpets way cleaner than I imagined given the state they were in. I would recommend you arrest to absolutely anyone that needs carpets cleaned

Report a concern   September 20, 2024 — Rated 10 out of 10 by E.U. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Wry courteous and professional. Job well done.

Report a concern   September 20, 2024 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very nice and did a great job!

😊

Report a concern   September 20, 2024 — Rated 10 out of 10 by Barbara Wallander Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love the way my carpet looks, smells and feels aft Zerorez. I’ve used them for years and frankly will Never use anyone else

Report a concern   September 19, 2024 — Rated 0 out of 10 by F.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The technician Increased the price 40% over the price I was given when I scheduled the appointment. The technician was rude and did a fast Sloppy job.

Report a concern   September 19, 2024 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Few chemicals, really clean. Incredibly nice and knowledgeable technicians.

Report a concern   September 19, 2024 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The customer service, lack of chemicals, reliability

Report a concern   September 19, 2024 — Rated 0 out of 10 by H.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Missed a few spots

Report a concern   September 19, 2024 — Rated 9 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your representative arrived a little early and assessed our needs to clean carpet in each room. He is friendly and professional. The carpet looked new after he finished.

Report a concern   September 19, 2024 — Rated 9 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They are professional. Wonderful service!!! We got their service twice to clean carpets in our house.

Report a concern   September 19, 2024 — Rated 10 out of 10 by Andrew Kinnear Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You guys arrive promptly and do a good job.

Report a concern   September 19, 2024 — Rated 10 out of 10 by R.N.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zero Rez always does a good job! Bobby worked hard and the carpets looked great!

Report a concern   September 19, 2024 — Rated 10 out of 10 by Jayne Anthony Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Consistently exceptional work! Zererez always provides skilled professional cleaning. Their professionalism is evident. The results are impressive.
We’ve tried four different companies over the last thirty years but the others fall short. We have encouraged family and friends and they were equally pleased. They are not “cheapest” but, you will get what you pay for!!
Plano now to be ready for holiday guests.

Report a concern   September 18, 2024 — Rated 10 out of 10 by Walter Patschke Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your employees are always very professional and do an excellent job cleaning our carpet. Antonio was wonderful.
Linda and Walter Patschke

Report a concern   September 18, 2024 — Rated 10 out of 10 by Margi Jordan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks great! Joe did an amazing job!

Report a concern   September 18, 2024 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent job and great attitudes by technician.


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