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based on 83427 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prompt service and the technician was great to work with.
The hard upsale was unprofessional and obnoxious.
Timely and great work
Very professional - have always been pleased with the service received. I was very happy with Quentin and Burt who cleaned my carpet on 9/20/24.
On time. Easy scheduling.
No chemical smell
All the stains came out! The rooms don’t smell like chemicals. I am so impressed.
I had both the air duct cleaning and carpet cleaning and I was very pleased with the results of
both and would definitely recommend Zerorez to others.
Outstanding service. A couple days later, I am still very pleased with the look of my carpet. Technician was highly professional.
The knowledge of the technician
Ease of scheduling. Dependable. Communication..
Excellent service! Carpet dry quickly! I like the way my carpet looks. Thanks you.
Great service, technicians and prices
I've used them for several years I love the clean
carpets when they're finished. Always courteous & friendly. I will always recommend them.
Antonio was punctual and professional. He did a fantastic job and got my carpets way cleaner than I imagined given the state they were in. I would recommend you arrest to absolutely anyone that needs carpets cleaned
Wry courteous and professional. Job well done.
Very nice and did a great job!
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I love the way my carpet looks, smells and feels aft Zerorez. I’ve used them for years and frankly will Never use anyone else
The technician Increased the price 40% over the price I was given when I scheduled the appointment. The technician was rude and did a fast Sloppy job.
Few chemicals, really clean. Incredibly nice and knowledgeable technicians.
The customer service, lack of chemicals, reliability
Missed a few spots
Your representative arrived a little early and assessed our needs to clean carpet in each room. He is friendly and professional. The carpet looked new after he finished.
They are professional. Wonderful service!!! We got their service twice to clean carpets in our house.
You guys arrive promptly and do a good job.
Zero Rez always does a good job! Bobby worked hard and the carpets looked great!
Consistently exceptional work! Zererez always provides skilled professional cleaning. Their professionalism is evident. The results are impressive.
We’ve tried four different companies over the last thirty years but the others fall short. We have encouraged family and friends and they were equally pleased. They are not “cheapest” but, you will get what you pay for!!
Plano now to be ready for holiday guests.
Your employees are always very professional and do an excellent job cleaning our carpet. Antonio was wonderful.
Linda and Walter Patschke
My carpet looks great! Joe did an amazing job!
Excellent job and great attitudes by technician.
4 rooms for the price of 2 special I received multiple emails about didn’t mention anything about wool carpet being an extra charge or any other exclusions. Unlike other businesses, there was never a reminder text or email, just a presumption after I booked a window that I would be home. No text saying technician on the way.