Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83428 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 10, 2024 — Rated 10 out of 10 by Brenda Western Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician Robert was courteous and professional. He was very experienced and noticed a spot we didn't even know was present and removed. We have used the company for years with great success and satisfaction.

Report a concern   September 10, 2024 — Rated 10 out of 10 by David Wier Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The techs listened to each and every concern I had and did even better than I would have expected. Next time, I want the same techs!

Report a concern   September 9, 2024 — Rated 9 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that you don’t use a lot of chemicals.

Report a concern   September 9, 2024 — Rated 0 out of 10 by J.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The carpet looked fine when the person left and slowly over the past week the spots have returned. This feels like a scam.

Report a concern   September 9, 2024 — Rated 10 out of 10 by T.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The 2 people that cleaned my carpets did a great job and my carpets look really clean!

Report a concern   September 9, 2024 — Rated 9 out of 10 by B.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He his job and did it efficiently.

Report a concern   September 9, 2024 — Rated 10 out of 10 by Becky Leger Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the professionalism of the company, the employees, and the service. I also like the products they use to clean the carpets, and I am pleased they are safe for children and pets.
Fabian did a great job cleaning my carpets, and the cost was fair and reasonable.

Report a concern   September 9, 2024 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet cleaning final product looks awesome.

I want to give a shout out to your employee, Fabian Chapel. He is very dedicated to do a great job, explained everything to me and sincerely was here to help my carpets look great. You have an honest, hard working employee whom I recommend for a raise!!!

Name removed
1609 Fife Hills Dr
McKinney, TX 75072

Report a concern   September 9, 2024 — Rated 10 out of 10 by A.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service

Report a concern   September 9, 2024 — Rated 10 out of 10 by Bob & Venna McKee Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great attention to detail. Looks terrific, best I have ever had done before. Our house smells fresh. If you're looking for a better clean try Zerorez. I used Stanley before and their is absolutely no comparison.

Report a concern   September 9, 2024 — Rated 10 out of 10 by G.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality work

Report a concern   September 9, 2024 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Reliable

Report a concern   September 9, 2024 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We were happy and had a great experience with our house cleaning. I can not remmeber the gentleman's name but he was very good at recommending to me, showing me results as he went, and making sure we were satisfied with the overall service.

Report a concern   September 8, 2024 — Rated 7 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

The tech seemed to have equipment issues. Carpet was not clean as usual

Report a concern   September 8, 2024 — Rated 10 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet is clean and smells fresh!
Alberto was very up front and honest.
He did an excellent job for us on some tough areas.

Report a concern   September 8, 2024 — Rated 10 out of 10 by Michael Norman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good hob

Report a concern   September 8, 2024 — Rated 3 out of 10 by F.V. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Did not clean like shampoo Left carpet soggy didn’t like it

Report a concern   September 8, 2024 — Rated 10 out of 10 by Bianca Morales Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The associate who came out to perform the service is exceptional. He was very knowledgeable, set our expectations, and over delivered with results. Thank you again !!

Report a concern   September 8, 2024 — Rated 0 out of 10 by K.O. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I had my home treated for pet stains and all that went very well. The technician was wonderful and the carpets looked amazing. However, the following week the pet odor kept getting stronger - to where I can't even sleep in this room comfortably. When I called to see if I could use the 100% satisfaction guarantee, I was told that I would have to upgrade to the $75 per square foot deep clean. I understand that this step might be in my future, but in my mind, I was dissatisfied with the outcome of the original cleaning, so I was expecting you to honor the 30 day stipulation and come re-clean the area.

Report a concern   September 8, 2024 — Rated 10 out of 10 by P.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your representative was very nice, dressed nice and didn’t waste time getting to work. My rugs look great and the whole process was easy.

Report a concern   September 7, 2024 — Rated 10 out of 10 by Darryl Carter Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job.

Report a concern   September 7, 2024 — Rated 10 out of 10 by F.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician Charles arrived on time after calling first. He was professional and efficient. Pointed out areas that needed additional treatment.

Report a concern   September 7, 2024 — Rated 9 out of 10 by Cheryl Courson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and efficient

Report a concern   September 7, 2024 — Rated 10 out of 10 by Karen Bell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Got here on time, did a very good job, and good communication.

Report a concern   September 7, 2024 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was fast and efficient.

Report a concern   September 7, 2024 — Rated 10 out of 10 by Lena Robinson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great products, and my experience with your company has been excellent. You always send someone that’s qualified to do an outstanding job and I really appreciate that. Your tech George was wonderful and very professional. He did a superb job cleaning my carpet. He has such a great personality. I tell everyone about Zerorez, and about the type of service y’all always render.
Thanks, I appreciate you!!!!

Report a concern   September 6, 2024 — Rated 10 out of 10 by K.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was excellent. Very professional and friendly. He did an excellent job.

Report a concern   September 6, 2024 — Rated 10 out of 10 by N.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always great quality of service and treatment

Report a concern   September 6, 2024 — Rated 9 out of 10 by R.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly service, good work and affordable prices.

Report a concern   September 6, 2024 — Rated 9 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good cleaning and fast service


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