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based on 83820 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The personnel are always capable and knowledgeable about the products. In addition, they seem to be long-term employees and are proud of the company.
The care of your technician for my flooring areas was exceptional. Your product is superb. The drying time was excellent.
We are very thankful for having the carpets cleaned before welcoming a new baby home. We decided to do the deep clean option to really get into the fibers.
There is still residue on my carpet, even after a a second visit to rinse it happened. I have had residue before, but it always came off when you sent another tech to rinse it. This time it is still there. Very, very disappointed.
My white rugs look beautiful! They dried so quickly and are still so soft. My tech Bobby was so professional (he saw small spots I didn’t even see) and yes he got them out. I will never use any other company. Thank you.
Dianne F
Dee was wonderful !!!
Make sure that the agents placing the appointment are more accurate with inputting the information provided by the customer. I gave my email address but never received the confirmation email for the appointment and later called back and spoke with a different agent to change the date and when asked about the confirmation email she said I would get it but I never did. So when I paid Will after finishing my carpet and I asked for a receipt he waited for me to receive the email which never came. He had to call the office and have someone call me back. I told Fernando the email address should have been .net not .com
We have used Zerorez for years. We have never had a lingering scent in the home. We are scent free, due to migraines. I've been sick all weekend due to the citrus scent that was used. Please warn your customers of changes in your product and that scents are used.
Did a grreat job carpets look great no problems
Joe was Great! Carpets look like new!
Great customer service. The technician Joel was very knowledgeable and helpful. Highly recommended!
Prompt, professional service. The price is good as well. I have no complaints.
Did a good job!
Excellent service.
Chemical free and all technicians are friendly and very professional
I don’t know anything about carpet cleaning, your tech was very helpful!
The fact that they were able to come the day after I called . They were on time and helpful and courteous. I feel the price was reasonable.
My carpet looked brand. Ew. Thank you Zerorez
This was my first time to use Zerorez. THe technician was courteous and arrived on time.
Extremely expensive. Had to clean a cat pee spot and it was quoted at 500$ plus with no guarantee. I could have had someone replace the carpet close to that price
After trying several companies over the years for pet stain removal, we finally found success with Zerorez. They conducted a thorough assessment of our carpet, provided a detailed treatment plan, and executed it flawlessly. Our carpets now look brand new!
A bit pricey but very happy with service overall.
The crews are professional, informative, respectful & efficient
The final bill was astronomical.
Glad we got our rugs and carpet cleaned.
Javier did a good job with my white rug.
Will use then again
I like your service and workers.
Alberto was phenomenal!!!! Our carpets look better than the day we installed them! A huge thanks to Alberto. I will definitely be having y’all back for regular cleaning.
Evan, our service provider was flexible, friendly and thorough!
The carpets look really clean.
Timely arrival, quick work, as well as courteous and knowledgeable associate