Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83820 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 2, 2024 — Rated 10 out of 10 by R.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very satisfied.

Report a concern   November 2, 2024 — Rated 10 out of 10 by K.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was very informative and thorough. I like the fact that everything that was used is pet and child friendly as well.

Report a concern   November 2, 2024 — Rated 10 out of 10 by Susan Conn Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job!
Thank you

Report a concern   November 2, 2024 — Rated 10 out of 10 by Secola Davis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Best carpet cleaning service

Report a concern   November 2, 2024 — Rated 10 out of 10 by Brittany Hogan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our cleaner was timely, friendly and did a great job cleaning our couch and rug. Would highly recommend him and this business.

Report a concern   November 1, 2024 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joe was fantastic and will definitely repeat when we need carpet clearing again!

Report a concern   November 1, 2024 — Rated 10 out of 10 by M.T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez did an INCREDIBLE job on our couches, which were horrific thanks to our four dogs and many, many fosters. We will definitely use them again in the future.

Report a concern   November 1, 2024 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and efficient! Pleasant delivertyguys!

Report a concern   November 1, 2024 — Rated 9 out of 10 by John Dunnery Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ease of scheduling, great pre job communication, on time with efficient, good result.

Report a concern   November 1, 2024 — Rated 10 out of 10 by Dian Price Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Staff and no residue in cleaning carpet and furniture

Report a concern   October 31, 2024 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Tech, Mario, was personable and professional. He got right to work and did a great job.

Report a concern   October 31, 2024 — Rated 10 out of 10 by Amy Scholz Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This is the second time we have used them. Both times were amazing, very punctual, he listened to me and took care of the problem areas. Per stains and Smell eliminated. Absolutely will use them again.

Report a concern   October 31, 2024 — Rated 10 out of 10 by Gena Martin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job cleaning old carpet and our kitchen tile!! Looks like new!

Report a concern   October 31, 2024 — Rated 10 out of 10 by L.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always leave my carpet looking and smelling clean. No sticky residue or chemical smells ever!

Report a concern   October 31, 2024 — Rated 0 out of 10 by S.O. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I have had zero rez come out 2 times over the last 21 days. Was told different things by different technicians. I called to get clarity and the people on the phone were awful. Carpets still have pet smell. They were not that bad to begin with. Do I schedule again

Report a concern   October 31, 2024 — Rated 10 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Caesar was prompt and worked hard to get the coffee smell from a spill out of our couch. He was very friendly and told me exactly what the did to solve the problem. The results of his work were excellent!

Report a concern   October 31, 2024 — Rated 10 out of 10 by E.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very efficient and reliable. Carpet cleaning was well done. Excellent service.

Report a concern   October 31, 2024 — Rated 10 out of 10 by P.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemical smell and friendly staff

Report a concern   October 31, 2024 — Rated 10 out of 10 by S.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job. Arrived on time.

Report a concern   October 31, 2024 — Rated 9 out of 10 by Nancy Shipp Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It’s always so clean

Report a concern   October 31, 2024 — Rated 1 out of 10 by K.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Our floors were wet many hours after the person left. Our stairs were soaking wet and took about 24 hours to dry. There were still some stains left when I rubbed them with some floor cleaner they came out easily so those were not addressed.

Report a concern   October 31, 2024 — Rated 0 out of 10 by J.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was given excuses about why grout & tile in a brand new house could not be cleaned

Report a concern   October 30, 2024 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue

Report a concern   October 30, 2024 — Rated 10 out of 10 by Donna Cowell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, Kind and professional.

The Cowell's

Report a concern   October 30, 2024 — Rated 3 out of 10 by D.U. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Spots in family room carpet are still noticeable. Had your company clean my carpets about 18 months ago. Did a much better job then.

Report a concern   October 30, 2024 — Rated 6 out of 10 by S.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I spent $500 and even had a reserve and can still smell pet urine in the few small spots that were marked.

Report a concern   October 30, 2024 — Rated 10 out of 10 by Rickey Jeter Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service is great and the product seems to hold up and it looks great.

Report a concern   October 30, 2024 — Rated 8 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

First visit tile cleaning did not get tile clean close to cabinets, walls, island. Large equipment did not allow cleaning close to and under cabinet overhang. Reclean visit, the tech brought smaller equipment and also hand/brush cleaned the dirty areas next to the walls/cabinets. Recommend incorporating that step into the first trip so there is no need for a reclean visit.

Report a concern   October 30, 2024 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt and professional work by Evan- great outcome- clean tile and carpets!

Report a concern   October 30, 2024 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fresh smell after the carpet has been cleaned.
Your technicians are friendly and know what they are doing.


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