Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83420 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 20, 2024 — Rated 10 out of 10 by Albert Wynn Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician did an excellent job, our kitchen tile looked like it did when I built our home 17 years ago! I've used only Zerorez for over 20+ years, I highly recommend them!

Report a concern   December 20, 2024 — Rated 10 out of 10 by Gwen Bell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love the service

Report a concern   December 19, 2024 — Rated 10 out of 10 by R.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaned carpets very well and outstanding service from our tech.

Report a concern   December 19, 2024 — Rated 10 out of 10 by Richard Burke Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Product work was done very professionally by the service tech quality of the work look very good even the next day

Report a concern   December 19, 2024 — Rated 10 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, polite, knowledgeable, hard working.

Report a concern   December 19, 2024 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, very professional and did a great job!

Report a concern   December 19, 2024 — Rated 10 out of 10 by C.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very happy with the carpet cleaning. We "forgot" to clean our carpets for about 2 years. There were stains left by the prior resident. We and several carpet cleaners tried and tried to get out the stains. I am happy to report-the stains are gone!!!

Report a concern   December 19, 2024 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Pet treatment

Report a concern   December 19, 2024 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Simple and easy

Report a concern   December 19, 2024 — Rated 10 out of 10 by Kami Ingram Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service and friendly technicians

Report a concern   December 19, 2024 — Rated 9 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They do a great job and stand behind their work.

Report a concern   December 19, 2024 — Rated 10 out of 10 by L.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician did an excellent job and was very professional.

Report a concern   December 19, 2024 — Rated 10 out of 10 by P.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt and thorough service

Report a concern   December 18, 2024 — Rated 3 out of 10 by R.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

George did a great job, but I didn’t expect to be asked for a tip. That should be mentioned when you give your customers their appointment time. Some of us are on a tight budget and adding a tip would have taken us over our budget. I’ve had my carpet at my former home cleaned several times and never got asked for a tip. I would think that Zerorez would pay their carpet cleaning techs well.

Report a concern   December 18, 2024 — Rated 10 out of 10 by D.A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good job!

Report a concern   December 18, 2024 — Rated 10 out of 10 by Timothy Nodes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was fantastic. Very respectful of my home and furniture. Explained the entire process and what to expect. The carpet looked like new after he finished. I will definitely be using again.

Report a concern   December 18, 2024 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service.

Report a concern   December 16, 2024 — Rated 10 out of 10 by C.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean smell and fast in home service

Report a concern   December 16, 2024 — Rated 10 out of 10 by Jenny Price Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician was very professional, on time and took every opportunity to explain the process!!
Well done

Report a concern   December 16, 2024 — Rated 10 out of 10 by D.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very knowledgeable about what I needed for my carpet. He was very friendly. He did a very good job.

Report a concern   December 16, 2024 — Rated 10 out of 10 by Brandi Araujo Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service... Did a great job and very friendly.

Report a concern   December 16, 2024 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

quick and on time

Report a concern   December 16, 2024 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I HAVE USED YOU FOR MANY YEARS AND YOUR TECHNICIANS ARE COURTEIUS AND DO A GREAT JOB AT A REASONABLE PRICE.

Report a concern   December 16, 2024 — Rated 10 out of 10 by J.A.J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We like the residue free cleaning without soaps and detergents. The technician was wonderful, polite, and professional. He did an excellent job. Zerorez is the only carpet cleaning service we use.

Report a concern   December 16, 2024 — Rated 10 out of 10 by T.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He was very friendly and very knowledgeable of how to clean my carpets in each room. He took his time an explain to me what he had to do. He was very well respected.

Report a concern   December 16, 2024 — Rated 0 out of 10 by B.E. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

He did a horrible job. After the carpet dried the stains came back and he made white spots in various parts of the carpet. The carpet was heavily stained though and I asked for a pet treatment. The one thing that was done right was correcting my bill for an overcharge by the tech

Report a concern   December 15, 2024 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nick, was very professional and did a fantastic job!

Report a concern   December 15, 2024 — Rated 10 out of 10 by Jessie Mayberry Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This was my first experience. I love how George took time to explain the process to me. I told him I had a pet and was not sure if she was not having accidents. He had a black light and showed me what was going on and how he would treat several areas. They only use their solution and never hook up to a client home. Most impressed with how light the finished job looked and how quickly it dried. Absolutely no heavy mess and long drying time. So happy with the product and excellent quality and service provided by George. Thank you Zerorez for hiring an experienced professional like George. George provided over the top customer service.

Report a concern   December 15, 2024 — Rated 10 out of 10 by A.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looked great and customer service excellent. The professional gave advance notice prior to arrival. I only use zerorez for my carpet cleaning because compared to others I have no residue or dirty looking carpet left behind. Well worth the money

Report a concern   December 15, 2024 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the sanitizer. I always use zerorez every year for the holidays!


Privacy Policy