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based on 83420 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very courteous and professional.
I sent an email regarding my issue which I’ve received no response. The technician showed up absolutely reeking of weed, so unprofessional and will not be recommending your company to anyone anymore.
Love that my carpet looks new!! They were able to remove the stained high traffic area spots in our main living room and also the bedrooms. Will use them again!!!
Prompt and did a great job.
The most curteous staff, very thorough and very detail oriented. Got in and got right to work, placed protective measures to ensure my walls and floor weren't damaged with any equipment. They do a phenomenol job!
The most curteous staff, very thorough and very detail oriented. Got in and got right to work, placed protective measures to ensure my walls and floor weren't damaged with any equipment. They do a phenomenol job!
Friendly, affordable, and leaves our carpets cleans and looking brand new.
Fabian did an excellent job and the carpets look great!
When I booked the carpet cleaning service, I was not made aware of the pet policy in which I had to sign a waiver that waived my right to the 30 day warranty since I did not want to upgrade to the pet treatment service. The pet treatment service was $75 PER ROOM, which was very expensive and increased my cost by $225 since I was having three rooms cleaned. On hindsight, I should have just asked the technician to leave and should have gone with a different carpet cleaning company. As the technician stated to me, without the pet treatment service, the carpet would smell worse after cleaning without the pet treatment service, and he was 100% correct. My carpet smells absolutely terrible and I have out of town guests coming in 5 days.
No residue
Luke was great! Communicative, prompt, friendly and did a great job on the carpets
The quote for service when booked online was not what was charged, ended costing more. The duct service was very messy. The technician did not explain the process so we did not have house items covered to avoid everything getting dirty & dusty.
Very professional service and good cleaning results.
Terrific service and results.
I love the way my carpets look new again. The service is always great and it is so simple to schedule.
I have been a Zerorez customer for over 10 yrs. The quality of service is impeccable. I have never encountered a rude or unprofessional technician, and I always smile when they complete the service. It's sad to say but I don't often feel that way about other services I've purchased. Zerorez has never let me down or failed to live up to thier avertised services.
Quick,easy,professional.
The technician was great but I am not sure that the results were what I had hoped for.
Jose was great
Easy to schedule. Carpets look great. Courteous, knowledgable tech
Great service, great results!
Charge too High i’ve been using euro Rest for many many many years even before I was married and this is the highest ever was so I think the technician made an error
You were on time, did a good job and did not try to talk me into additional services.
Paul was wonderful and explained what he was going to do. So clean!
Friendly service and good quality workmanship.
The service technician was fantastic!
Well this technician I feel did charge me unneccesary fees. For example I was given an additional charge of 10 during my estimate related to cost of service not meeting the minimum. when the technician arrived I added the pet deoderizer that was $70 for one small room (whereas the cleaning of 3 rooms was 99) but they still left that charge having the service almost 100 more than the orginal estimate and almost 200 more than promotion.
I wasn’t very happy with the first out come and when I expressed my feelings, they were real quick about fixing the issue. Once they came back it exceeded my expectation. I will be back!!!
Always cost more then what I think

Cesar was wonderful…professional,efficient and did a Danton removing our stain.