Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83935 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 7, 2019 — Rated 10 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet dries very fast and boy is my carpet clean and fresh. Good job

Will be expecting my 50 dollar steakhouse gift card within 30 days. Please don’t mess that up. 😊

Report a concern   February 7, 2019 — Rated 10 out of 10 by R.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We liked your carpet cleaning services.

Report a concern   February 7, 2019 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a great job!!

Report a concern   February 7, 2019 — Rated 10 out of 10 by Greg Ambroson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was excellent, very friendly and did a great job!

Report a concern   February 7, 2019 — Rated 10 out of 10 by Kelly Montgomery Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have used Zerorez for years. When you make appointment ask for Torrance. Great Technician.

Report a concern   February 7, 2019 — Rated 10 out of 10 by L.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

service was wonderful, carpet looks great

Report a concern   February 7, 2019 — Rated 10 out of 10 by L.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Promptness, Efficiency, Thoroughness, Super clean, at a reasonable price.

Report a concern   February 7, 2019 — Rated 10 out of 10 by Robert Prichard Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemical smells. Carpets looked refreshed and clean. Fast service.

Report a concern   February 7, 2019 — Rated 10 out of 10 by Ann Russell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job! Stick to your schedule, good price!

Report a concern   February 7, 2019 — Rated 0 out of 10 by P.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My carpet looks streaky and worse than before. You are coming back out and recleaning them on Monday. We will see how that goes.

Report a concern   February 7, 2019 — Rated 10 out of 10 by S.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast polite efficient
Job well done

Report a concern   February 7, 2019 — Rated 10 out of 10 by Susan Cantele Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians are knowledgeable and friendly. Minimal use of harsh chemicals is a major plus!

Report a concern   February 7, 2019 — Rated 10 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Arrived at appointment time. Technician did an excellent job of cleaning. Price was fair.

Report a concern   February 7, 2019 — Rated 10 out of 10 by Mandy Watkins Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was very nice and our carpets look great!

Report a concern   February 7, 2019 — Rated 10 out of 10 by N.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech I was very knowledgeable and professional.

Report a concern   February 6, 2019 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have used Zerorez several times and have always had a good experience with the pro's. They have removed coffee recently from my white carpet and it looks brand new.

Report a concern   February 6, 2019 — Rated 10 out of 10 by R.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was very knowledgeable and informative about the service.
I like that just water was used. No residue left.
I got your service before putting my house up for sale.
Will proudly put “Carpet cleaning bu Zerorez” on my description.

Report a concern   February 6, 2019 — Rated 0 out of 10 by M.E. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I don’t do surveys!

Report a concern   February 6, 2019 — Rated 5 out of 10 by K.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My carpet looked great after the cleaning. It had some large stains due to pet urine that I had tried to clean on my own. I paid extra for the deep clean and was hoping it would work. However when it dried there are some stains noticeable where the extra liquid was poured (not the same stains, seems like the liquid caused a difference stain). I was hoping for more success.

Report a concern   February 6, 2019 — Rated 10 out of 10 by G.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians. Cleaning quality. Self contained supplies.... you don’t have to borrow water. Pricing up front.

Report a concern   February 6, 2019 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to make appointment and the tech showed on time and started working.

Report a concern   February 5, 2019 — Rated 5 out of 10 by K.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Your ads inferred your empowered water treatment would get my carpet clean. Sorry, but even after a retry, the carpet was still dirty in traffic areas. Reason given: my carpet was too old. Wear was not my issue....the dirt was. Please rephrase your ads to reflect reality. After treating the carpet with your version of scotch guard there was absolutely no way your retry attempt was ever going to clean the carpet. You might instruct your technicians to refrain from applying the protectant treatment until the carpet is CLEAN.

Report a concern   February 5, 2019 — Rated 0 out of 10 by R.J. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I had vacuumed, moved all the dining chairs out and taken everything off the end tables and coffee tables and the guy didn’t want to just move the tables over and move the 4 chairs over to clean under them. I didn’t expect him to move the sofas. I asked him if he would clean under things if I helped him move them and he did. I am 79 years old and when I hire my carpets cleaned I cannot do the heavy work myself and neither can my friends or anyone I would recommend you to do for that reason I will have to find someone else next time.

Report a concern   February 5, 2019 — Rated 9 out of 10 by Carolyn Furstenwerth Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No stiff detergent left in carpets. The carpets are almost dry when the technician leaves. Carpets look and smell clean. The company cares that the customers are satisfied.

Report a concern   February 5, 2019 — Rated 9 out of 10 by Mike Bodine Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our guys were prompt and very professional. They came in and cleaned our carpets and our bathroom tile floor. The floors look great and within hours were dry and ready for normal activity. Our technicians, Ray and Paul, were extremely professional and prompt. They also provided me with an estimate on cleaning and sealing my kitchen granite and cleaning and sealing my grout in my shower.

I am very pleased and will definetely request Ray and Paul for my next Zerorez appointment!

Report a concern   February 5, 2019 — Rated 10 out of 10 by A.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I loved the technician and the service. My allergies are seriously better and carpets look great!

Report a concern   February 5, 2019 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fabulous!

Report a concern   February 5, 2019 — Rated 9 out of 10 by Linda Bustos Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The process was quick and did not smell like chemicals. My rooms smelled clean and refreshed.

Report a concern   February 5, 2019 — Rated 8 out of 10 by K.F. Zerorez Dallas/Ft. Worth
What could we do to improve?

Not sure

Report a concern   February 5, 2019 — Rated 10 out of 10 by Mark Samples Zerorez Dallas/Ft. Worth
What do you like about our products and services?

End results..customer service


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