Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83935 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 9, 2019 — Rated 8 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

The technician did a great job; however, I was very thrown off when the quote I was given ($250) was turned into $390 once the technician arrived. I had an open house the next day so I couldn't cancel. I felt like I had no choice but to pay that amount. I can understand it being off a bit but not $140.

Report a concern   February 9, 2019 — Rated 10 out of 10 by N.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Punctual technician, professional, and good value.

Report a concern   February 9, 2019 — Rated 10 out of 10 by T.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals while deep clean.

Report a concern   February 9, 2019 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Convenient and quality service!

Report a concern   February 9, 2019 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians are knowledgeable and provide appropriate services to solve the problem.

Report a concern   February 9, 2019 — Rated 10 out of 10 by Srikanth Pulavarthy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, good technicians, amazing customer service

Report a concern   February 9, 2019 — Rated 10 out of 10 by Matt Rigsby Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great work by Anthony.

Report a concern   February 9, 2019 — Rated 10 out of 10 by K.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean, fresh soft carpet and the care that is taken to protect walls and floors.

Report a concern   February 9, 2019 — Rated 10 out of 10 by R.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It works to make my carpet look much better.

Report a concern   February 9, 2019 — Rated 8 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What could we do to improve?

nothing I don't recommend things let people use who they want, you say use this one there is are a problem, then its your fault where is my food coupon, for the carpet & tile cleaning?

Report a concern   February 9, 2019 — Rated 10 out of 10 by T.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

timely, very clean

very good operator

Report a concern   February 9, 2019 — Rated 10 out of 10 by Cathy Martin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No detergent going into the carpet! Fast service! Professional service.

Report a concern   February 9, 2019 — Rated 10 out of 10 by Ronn Kravitz Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet cleaning is always great...eveytime an associate would come in to clean the carpets they've been very professional, efficient and very satisfied when it's done.

Ronn

Report a concern   February 9, 2019 — Rated 10 out of 10 by W.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

From the time you make your appointment to end of cleaning the services are great. Prices up front before they start any treatment and service. Products are save for kids and pets.
He have used them before and will continue to use them. The air filter is great.
Thanks for the service

Report a concern   February 9, 2019 — Rated 10 out of 10 by Marissa Lindsey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great technicians

Report a concern   February 9, 2019 — Rated 10 out of 10 by Angela Barnette Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician had enough experience to know how to get the best results. He was on time, personable and service-minded.

Report a concern   February 9, 2019 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jonathan did a great job!

Report a concern   February 9, 2019 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was very professional and did not rush through to complete job. When I request service again, I want the same tech to come out. If not, I’ll have to wait until he’s available.

Report a concern   February 9, 2019 — Rated 3 out of 10 by M.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Your technician was 1.25 hours late, tried to skip an important step in the process and the final results are not what they've been in the past when we have use your company.

Report a concern   February 9, 2019 — Rated 10 out of 10 by L.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Eric did a excellent job, I will continue with Zerorez, your product has a orange odor it cleans and smells very nice.

Report a concern   February 8, 2019 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technicians are always very polite and respectful and review what needs to be done before starting. They provide an up-to-date cost estimate also. They do an excellent job, no time wasted. Furniture and carpets look very fresh and clean.
We are very pleased!!

Report a concern   February 8, 2019 — Rated 10 out of 10 by Robert Lemons Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Technician was very professional and courteous. No chemical smells form the carpets. Carpets looks almost like new.

Report a concern   February 8, 2019 — Rated 10 out of 10 by U.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked the special you ran on "Good Morning, Texas". You did a good job cleaning my three rooms and hallway. It was great to get the 100 sq.feet promo for free so we had him clean the rest of the kitchen along with Walk area from the den to the kitchen. The carpet looks great. I liked the idea of not using chemical to clean to carpet since my husband has allergies. The tile looks great too. I am glad that you came out and cleaned my carpet and tile.

Report a concern   February 8, 2019 — Rated 4 out of 10 by M.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Everything was fine. Technicians were wonderful. I fell and they physically had to pick me up. I actually fractured a vertebra in my back. They were truly professional and compassionate. My only concern is that I never received a invoice.

Report a concern   February 8, 2019 — Rated 10 out of 10 by Sabrina Bailey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man that came out was very polite very helpful and very very good at his job! I would highly recommend him to do anyone’s home! I’m sorry but I forgot his name but it’s under the account that we did! The service was exceptional and the products or excellent!

Report a concern   February 8, 2019 — Rated 10 out of 10 by Betty Mckinney Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Edward did an outstanding job. Thank you very much. Absolutely would recommend your company.

Report a concern   February 8, 2019 — Rated 10 out of 10 by Doug Wayland Zerorez Dallas/Ft. Worth
What do you like about our products and services?

All it yhem

Report a concern   February 8, 2019 — Rated 9 out of 10 by Haylie Harris Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Showed up within the given time frame and Was done quickly .

Report a concern   February 8, 2019 — Rated 10 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact that your products don't cover the smell, it cleans deep and extracts the soil for a clean, chemical residue free carpet! Plus I have a great technician, thank you Finley!

Report a concern   February 7, 2019 — Rated 10 out of 10 by Janet Woody Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job! Courteous responsible employees.


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