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based on 84645 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I love pallendroms. -zerorez. I also appreciate that Zerorez uses no toxic chemicals. Service man Robert explained everything and did great job.
Men working on carpets were knowledgeable and professional . They explained each step that they were gong to do. And then made sure I check out what they were doing
The service technician was very professional. The products was very eco friendly and left my home smelling so fresh.
Jonathan was not only charming and a sheer delight but also most knowledgeable and informative about what makes carpeting get dirty. I'm 78 years old and had no idea that even bare feet leave oil deposits resulting in dark traffic tracks. If you train your technicians on how to conduct themselves out on a job, you might consider promoting Jonathan into doing job readiness and training for your company!
Great technician and no residue
The van leaked oil and another substance in my driveway which kind of put a damper on the experience :(
He was professional and got the job done well. He was even early to the appointment which was nice.
Carpet looked great after cleaning.
Everything! Everything they advertise is true, such clean carpet with no chemicals used. The technician, Alberto was very detailed with his work and extremely personable. Very positive experience, I highly recommend this company.
Pros, customer service
Their system to confirm the appointment and arrival time was accurate. The carpet felt like new and the pet orders were gone. The service tech was very efficient and polite. He explained the treatments to me and got me the results I wanted.
My carpets look like brand new!
Great service!! Our carpet can out cleaner than expected.
I like the clean products and no yucky chemicals. Smells fresh when finished.
Y’all did great this time
The pure clean feeling
Pricing was a little high.. I really wish it were lower. Also giving the home owner an option for a fragrance to be added into the cleaning would be nice. After the cleaning was done, the carpet was really clean, but a fragrance would have been a nice touch.
Love your service!
The house smelled fresh and clean. I love the tile cleaning.
Good team, good work. I wish the pricing for tile cleaning was more competitive.
I love the fact that all the products are chemical free and I also love the fact that our carpets dry up in no time. Very friendly technicians. The last one that came by Raymond Trevino was so professional and he was amazing.
The product you all use really works. I had candle wax on my upholstery and it is totally gone.
The technicians are always polite, friendly and professional
Very good technicians
They were very professional and eager to please
Friendly and knowledgeable technicians.
The technician was ahead of schedule and when he arrived on site, he was extremely professional and the carpets look great.
Randy was great. On time and very professional. He was very helpful in demonstrating and choosing which service UI needded. My carpets are like new again. Thx
I felt that I was ** taken** (Over Charged) for 2 small wrinkles in my carpet which took only 30 minutes to remove? The price was over 350 bucks which your tech didn't do the whole room. Second, I still had a visible stain in my carpet & asked the technician to go over it again... He got an attitude with me and after he went over it again only that spot he said (Their) in a nasty tone! WOW! What customer service... Next time I will try some else- No way I will refer this company to anyone I know and I'm pretty sure nothing will be done about it.
Good service