Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83935 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 14, 2019 — Rated 9 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good job on cleaning the carpets in my home

Report a concern   February 14, 2019 — Rated 9 out of 10 by Ramiro Meza Zerorez Dallas/Ft. Worth
What do you like about our products and services?

on time, helpful moving furniture, explaining process

Report a concern   February 13, 2019 — Rated 10 out of 10 by N.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very clean

Report a concern   February 13, 2019 — Rated 9 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your cleaning technician do a great job, fast and efficient. Our carpet look clean considrering our three senior dogs who have occasional pet accidents. It is was it is.
Thanks, be seeing you again soon

Report a concern   February 12, 2019 — Rated 10 out of 10 by Lauren Ayala Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dependable, trustworthy. Great results.

Report a concern   February 12, 2019 — Rated 8 out of 10 by M.O. Zerorez Dallas/Ft. Worth
What could we do to improve?

Cost that includes everything not several up sells!

Report a concern   February 12, 2019 — Rated 10 out of 10 by S.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Service Tech was very friendly and knowledgeable. His work and the product worked perfectly to remove the stains in our carpet.

Report a concern   February 12, 2019 — Rated 10 out of 10 by C.A.B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Randy Phillips was excellent and would definitely only have him back. He was effective in every area plus and was clear on instructions, etc. The products used seemed to really bring life back to the carpets...He provided us with shoe protectors which was totally appreciated! Name removed Martin

Report a concern   February 12, 2019 — Rated 10 out of 10 by S.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule. Great tech. Fair overall pricing. No hassle. Great results.

Report a concern   February 11, 2019 — Rated 7 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

Better attention to stains. The carpet felt nice after it dried but there were still some stains.

Report a concern   February 11, 2019 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt and did a good job.

Report a concern   February 11, 2019 — Rated 10 out of 10 by Barbara Green Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician who cleaned my carpet recently did an exceptional job. He went above and beyond what was expected. His name is Eric.

Report a concern   February 11, 2019 — Rated 0 out of 10 by D.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Our carpet just doesn't look clean. My wife stated this about you guys once before and I didn't agree. This time I noticed it myself. The technician was late coming. He was scheduled for 3:30-5:30. He arrived at 6:30. He seem to be rushing through the job instead of being sure that our carpet was clean. The past technicians have done a thorough job. I was disappointed this time.
It would be nice to have someone come out and redo the 4 rooms more thoroughly.

Report a concern   February 11, 2019 — Rated 10 out of 10 by Shea Douglas Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was amazing. He was very professional and did a great job. It looked amazing

Report a concern   February 11, 2019 — Rated 10 out of 10 by C.D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very good & a pleasure to work with.

Report a concern   February 11, 2019 — Rated 10 out of 10 by T.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Boston is fantastic. Great attitude. Really nice guy. Excellent technician.

Report a concern   February 11, 2019 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great results

Report a concern   February 11, 2019 — Rated 7 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

We added the upstairs of our office to our recent scheduled clean and the techs that showed up were unaware and said they would not be able to finish the job. I was contacted by our employee working that day and had to call ZEROREZ to make sure the job got completed. It was however I took several phone calls.=(

Report a concern   February 11, 2019 — Rated 10 out of 10 by Chuck Black Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez has excellent pricing and does an excellent job of cleaning my carpets. I tried using one of their competitors (Stan) that offered a good deal through a mailer. Yea...we went back to Zerorez. I request the same guy from Zerorez each time, Joe V., because he is thorough and genuinely cares about performing a good service. We will continue using Zerorez.

Report a concern   February 11, 2019 — Rated 10 out of 10 by Tara Barton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Anthony was super courteous and easy to work with!!

Report a concern   February 11, 2019 — Rated 10 out of 10 by Charlie Wancio Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Price (during specials), and only use water.

Report a concern   February 11, 2019 — Rated 7 out of 10 by L.A. Zerorez Dallas/Ft. Worth
What could we do to improve?

.

Report a concern   February 11, 2019 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Really like your service person. He was very good.

Report a concern   February 11, 2019 — Rated 10 out of 10 by Pauline Pizana Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We absolutely loved the service and our carpet was clean very nicely!!! We will schedule another service soon!! The company is great 👍🏼 ❤️

Report a concern   February 10, 2019 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fabian and his associate were very professional, very nice. Made good recommendations for services needed

Report a concern   February 10, 2019 — Rated 10 out of 10 by M.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Scheduling was very easy. Attendant was timely, helpful and efficient. Carpet looks great!

Report a concern   February 10, 2019 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent job..Tech was great, professional and did a great job.

Report a concern   February 10, 2019 — Rated 10 out of 10 by B.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Super happy with the work my Zerorez technician did for me last week. He was very professional and my carpet looks great!

Report a concern   February 10, 2019 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good morning Texas

Report a concern   February 10, 2019 — Rated 10 out of 10 by M.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did just what they said they would and the carpets look great!


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