Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83935 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 23, 2019 — Rated 10 out of 10 by R.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly staff. Clean carpets.

Report a concern   February 23, 2019 — Rated 9 out of 10 by Lisa Tabor Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Polite service man.

Cleaned stairs because I only had one room with carpet

Moved chairs on bed for me

Report a concern   February 23, 2019 — Rated 10 out of 10 by V.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It gets the stinky smells out

Report a concern   February 22, 2019 — Rated 10 out of 10 by Sharon Johnson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Randy was great! Really happy with the cleaning of our carpet.

Report a concern   February 22, 2019 — Rated 10 out of 10 by K.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Eric did an outstanding job. He was very professional and courteous. He explained everything to me and was very patient and answered all of my questions - and I asked a lot of questions. He showed me several before/after pictures to show how dirty the intake vents were and to confirm that they were clean. I would highly recommend Zerorez and Eric.
Thanks,
Name removed

Report a concern   February 22, 2019 — Rated 10 out of 10 by B.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service! My tech was the best!

Report a concern   February 22, 2019 — Rated 10 out of 10 by Marisa Mason Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and Professional

Report a concern   February 22, 2019 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love the professionalism, awesome customer service, and no issues during the appointment. The techs are friendly, helpful, and ready to work. They get the job done right with no worries. I have used only this company over the last 5 years. Before then I used many different companies in search of one that was consistently reliable. You guys Rock!

Report a concern   February 22, 2019 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a very thorough job and the tech was very nice and explained everything.

Report a concern   February 22, 2019 — Rated 10 out of 10 by Nick Darden Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Loved how quick and easy the process was. Loved our two technicians!

Report a concern   February 22, 2019 — Rated 10 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was so nice & friendly. We were so appreciative of him- so much that I referred my mom & she’s getting services next Monday!

Report a concern   February 22, 2019 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians were on time, courteous, knowledgeable, respectful of my property and did an excellent job of cleaning my carpet & tile. The price quoted was fair and reasonable, and the invoice amount was exactly what was quoted. I can confidently recommend Zerorez to my family and friends.

It is ok to publicly share my first name, initial of my last name and city.

Report a concern   February 22, 2019 — Rated 10 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

it works.

Report a concern   February 22, 2019 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient, good customer service, got appointment I wanted, and carpet looks new!!

Report a concern   February 22, 2019 — Rated 10 out of 10 by G.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On Time, Explanations, Very helpful moving some furniture, patient

Report a concern   February 22, 2019 — Rated 10 out of 10 by Mary Jo Davila Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemical smells and our carpet and tile looks great..

Report a concern   February 22, 2019 — Rated 6 out of 10 by G.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The guys did a super job on the upstairs bedroom but I was a bit disappointed that they did not move a chair or a couple of plants to clean behind them. These items were not heavy and could have been moved very easily. Also, they did not appear to have enough of the foam squares to place under the legs of some of the items they did move.

Report a concern   February 22, 2019 — Rated 10 out of 10 by G.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Franky was very professional and efficient in completing the job.

Report a concern   February 22, 2019 — Rated 10 out of 10 by V.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very professional and did a wonderful job.

Report a concern   February 22, 2019 — Rated 10 out of 10 by R.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ricardo did an awesome job. We liked how thorough and professional he was. We've used you guys several times before and will continue to in the future. Our carpets are 13yrs old and after they are cleaned they don't look 13.

Report a concern   February 22, 2019 — Rated 10 out of 10 by G.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Check my review! We love Zerorez! Dalton was great btw! I wish y'all could call me every six months for my service instead of me having to remember. :)

Report a concern   February 22, 2019 — Rated 10 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look great. Justin did an excellent job!

Report a concern   February 22, 2019 — Rated 10 out of 10 by Victor Perez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tile cleaning was very good. My tile and grout showed noticeable difference.

Report a concern   February 21, 2019 — Rated 10 out of 10 by G.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, neat, polite people.

Report a concern   February 21, 2019 — Rated 10 out of 10 by Peggy Kirk Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and effective, carpets look great. The company should tell You upfront about “environmental fees” and “taxes”

Report a concern   February 21, 2019 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech who did our service was great, he deserves the very best rating

Report a concern   February 21, 2019 — Rated 5 out of 10 by R.J. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The stain removers in your treatment will not remove a coffee stain and a few high traffic areas also could not be cleaned completely.

Report a concern   February 21, 2019 — Rated 10 out of 10 by F.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dalton did a great job on our carpets! I have used Zerorez several times and have been impressed each and every time! There have been scheduling issues but never an issue with the carpets being cleaned. I will use you again, asking for Dalton only, in about 6 months.

Report a concern   February 21, 2019 — Rated 9 out of 10 by P.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I had a stain from shoe polish that he said at the beginning he probably could not get out and offered me the option of not having the carpets cleaned.
The carpets looks good even tho the stain did not come out . The service did not take very long.

Report a concern   February 21, 2019 — Rated 10 out of 10 by A.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional staff, great results, good value for the money.


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