Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83935 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 27, 2019 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good, prompt and does what they say they will do.

Report a concern   February 27, 2019 — Rated 10 out of 10 by A.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was really great and clearly an expert in the field. Thanks

Report a concern   February 26, 2019 — Rated 10 out of 10 by V.F.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love the way the carpet looks and feels after being cleaned. Our technician (I'm sorry but cannot remember his name) was WONDERFUL! Will always use Zerorez!

Report a concern   February 26, 2019 — Rated 10 out of 10 by S.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

All natural and pet safe. No soapy residue.

Report a concern   February 26, 2019 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like your services i have use your services for the last 5 years. My home is only 5 years old.

Report a concern   February 26, 2019 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Randy came out today to make it right on the ceramic tile cleaning. He did an awesome job. Wish the first technician would have just done what was advertised. Since you did make it right I will definitely use Zerorez again.

Report a concern   February 26, 2019 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficiency of Chris, completed in a timely manner, cleanliness of carpet upon completion, non-offensive odor during cleaning, very accommodating, reasonable price.

Report a concern   February 26, 2019 — Rated 10 out of 10 by Cynthia and Sam Young Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians are generally on time, always polite, and they do a good job. Our most recent job was the cleaning of two light colored wingback chairs that had been used as dining chairs. In that role, they'd received more than their share of sticky fingers, food drops, and gravy drips. They look almost new, and I'm very pleased.

Report a concern   February 26, 2019 — Rated 10 out of 10 by Edward Porter Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your products really cleaned my carpets. Got all the pet hair and stains up really well. I would recommend you guys to everyone.

Report a concern   February 26, 2019 — Rated 10 out of 10 by Shirin Frenzel Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service. I was running late and was late coming home. Cesar patiently waited for me and did a terrific job!

Report a concern   February 26, 2019 — Rated 10 out of 10 by R.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets were very clean

Report a concern   February 26, 2019 — Rated 10 out of 10 by G.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Awesome job carpets look great and tech was polite and helpful

Report a concern   February 26, 2019 — Rated 10 out of 10 by Diana and Tom Coker Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and personable. Job well done.

Report a concern   February 26, 2019 — Rated 10 out of 10 by Flo Hill Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The product worked great as always but I have to say that the customer service was awesome. Very polite and professional. Both reasons why I will continue to use Zeroez.

Report a concern   February 26, 2019 — Rated 10 out of 10 by C.B.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet and floors are amazing.

Report a concern   February 26, 2019 — Rated 10 out of 10 by K.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician did a good job. Stain did not come totally up, but he told me up front that it might not.

By the way, I left a message that he left his stain remover bottles on my front porch. I left them there for 4 days and finally put them in the garage. If he wants to pick them up he is welcome to let me know and I will set them back out there for him.

Report a concern   February 26, 2019 — Rated 9 out of 10 by I.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional staff

Report a concern   February 26, 2019 — Rated 10 out of 10 by Rhonda Moore Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks great...and FEELS great to my bare feet!

The only thing I wish I would have been told ahead of time is how the carpet will buckle while wet. Once it was completely dry, the buckles went away.

Report a concern   February 25, 2019 — Rated 10 out of 10 by E.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician was helpful and knowledgeable.

Report a concern   February 25, 2019 — Rated 10 out of 10 by R.J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, efficient service!

Report a concern   February 25, 2019 — Rated 10 out of 10 by Chris Consalus Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was really good. He explained everything and carried himself as though we were the most important job of his day. He was thorough, and did a very good job cleaning.

Report a concern   February 25, 2019 — Rated 10 out of 10 by Robert Montalvo Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean the dirt out to the point the color was made lighter and the odor was gone. Thats exactly what I wanted and at a good price. Service technican was professional and friendly.

Report a concern   February 25, 2019 — Rated 10 out of 10 by Ann Jackson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and results! No hidden fees.

Report a concern   February 25, 2019 — Rated 0 out of 10 by D.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Are your employees contracted out? The employee was nice, but lacked professionalism. The hoses used to clean our carpets were dragged through the kitchen and left dirty tracks all over the tile. We had to mop the tile after the employee left. Our tile and grout were cleaned in the kitchen area and standing water was left behind for us to clean up as well. I am not sure that clean water was used to clean our carpets because there was a musty smell after the employee finished cleaning the carpets.

Report a concern   February 25, 2019 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great thorough cleaning and awesome Customer service!

Report a concern   February 25, 2019 — Rated 10 out of 10 by Susan Beam Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Educated and professional cleaners. What I would like to change is for them to be flexible w/their schedule. You have no say-so on what time you would like them to come out. ( you can only pic a date)

Report a concern   February 24, 2019 — Rated 10 out of 10 by Joshua Walker Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The zerorez associate was very professional and personable. Very pleased with the service.

Report a concern   February 24, 2019 — Rated 10 out of 10 by Brandi Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was professional and very friendly. He did a great job. I will definitely use ZeroRez again.

Report a concern   February 24, 2019 — Rated 10 out of 10 by Maria Aguilar Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very satisfied with zerorez, very convenient and fast. They were right on time and efficient. I was very happy with my carpet. They looked brand new again.

Report a concern   February 24, 2019 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Best cleaning ever


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