Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83935 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 29, 2019 — Rated 8 out of 10 by T.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

Representative seemed to be very new and wasn’t very familiar with what was included in special so therefore none of tile was cleaned.

Report a concern   January 29, 2019 — Rated 3 out of 10 by J.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We still have stains in both bedrooms and paid extra for treatment.

Report a concern   January 29, 2019 — Rated 5 out of 10 by J.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I had a GREAT experience the last time we had zero rez. The rep was very friendly and informative. Edwin (I believe that is his name) was polite and worked fast. I felt a bit less informed and then we never got our gift card. The tile was soaked for quite a while as well. The job wasn't bad, but the experience was not as good as the first time.

Report a concern   January 29, 2019 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Johnathan did a fantastic job! He kept me in the loop throughout the entire process. You are lucky to have someone like him working for you. His spunky attitude will make the toughest person smile!

Thanks for sending him!!! ;)

Report a concern   January 28, 2019 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guys were through and great to work with.

Report a concern   January 28, 2019 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was quick!

Report a concern   January 28, 2019 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians are always professional and efficient, and my carpet is lovely when they are finished. I am very pleased that there is not a residual scent in the air to make me wonder just how clean my carpets are vs. how much perfume was used to make them seem so.

Report a concern   January 28, 2019 — Rated 10 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service!

Report a concern   January 28, 2019 — Rated 10 out of 10 by H.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician did a great job!

Report a concern   January 28, 2019 — Rated 9 out of 10 by D.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Pet friendly cleaning...excellent spot remover
Fresh smelling....professional staff

Report a concern   January 28, 2019 — Rated 8 out of 10 by B.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

Tech was very nice and thorough but did not put back the furniture he piled on my bed.

Report a concern   January 28, 2019 — Rated 10 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician that came was friendly and thorough! He was quick and all stains are out of our carpet! Will use again!

Report a concern   January 28, 2019 — Rated 9 out of 10 by Robin Milton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You tech took his time to understand what I needed and address all of my concerns.

Report a concern   January 28, 2019 — Rated 10 out of 10 by Andre Wells Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chavis arrived on time and was very cordial. He wanted to ensure we felt taken care of and was satisfied with his work. I will definitely use Zerorez in the future and would hop ed that Chavis is our rep everytime.

-Wells Family

Report a concern   January 28, 2019 — Rated 8 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

I requested a re-service due to the fact that our nursery smelled worse than before the pet treatment service.

Report a concern   January 28, 2019 — Rated 6 out of 10 by T.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The tile that supposedly got cleaned, I can’t tell the difference from before. The edges of one of the closests does not look clean at all, and a few stains did not come out completely.

Report a concern   January 28, 2019 — Rated 9 out of 10 by C.A.D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional service

Report a concern   January 27, 2019 — Rated 10 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely, reliable, reasonably priced with deals offered

Report a concern   January 27, 2019 — Rated 10 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Well trained, professional technicians and consistently excellent cleaning .

Report a concern   January 27, 2019 — Rated 10 out of 10 by Ellen Tallu Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and efficient. The gentleman who came was knowledgeable and pleasant. He did an excellent job. The carpet looks much better. I have used your service twice and have been thoroughly pleased. Thank you for the excellent service.

Report a concern   January 27, 2019 — Rated 5 out of 10 by E.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

You reached out to me to correct and improve upon the service you had previously provided, perform retreat. Things got worse, your technian initiated his conversation with me with a lecture on carpet care without knowing how we care for our carpet. After a skin him not to lecture and handle the task that he was sent to take care of, he went to work. Pulling hoses through the house, hitting walls, around and against furnisher. I asked he take care of my wooden floor, he failed follow through my request. Water remind on my floors after he left my home. I was happy to see him leave. If you would have left my experience with Zerorez with my initial experience my rating would have been higher. Would I recommend today, most likely not, the service is as unpredictable as the cleaning. Someday after this experience wears of, maybe.

Report a concern   January 27, 2019 — Rated 10 out of 10 by C.Q. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great results from competent, friendly people.

Report a concern   January 27, 2019 — Rated 10 out of 10 by Charlotte M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was on time, friendly, respectful and knowledgeable. He made sure we knew what he was doing alon the way and showed us progress along the way. He made sure to protect our furniture etc from any water damage.
The final results were absolutely amazing and shocking. We had a lot pet stains and odors from our older pets, so we paid extra to have those treated. And that was well worth the investment, as those are gone now and have not returned.
When all of our neighbors saw the Zerorez truck, they all agreed this company is the best. And all of my friends that have come over since the cleaning have commented on how great the carpets look. They said they could see the difference and that it gave our old carpet new life!
Thank you for a job well done! We will be recommending and using your services again!

Report a concern   January 27, 2019 — Rated 9 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We liked the Professiinal who cleaned our home - Chris. Good product. Great service.

Report a concern   January 27, 2019 — Rated 10 out of 10 by K.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets dry quickly with clean smell. Great job.

Report a concern   January 27, 2019 — Rated 10 out of 10 by Kenneth Ledford Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue left on carpet which begins to attract dirt all over again.

Report a concern   January 27, 2019 — Rated 8 out of 10 by M.J. Zerorez Dallas/Ft. Worth
What could we do to improve?

Stains don’t come out, our fault, we just expected more

Report a concern   January 27, 2019 — Rated 10 out of 10 by Patty Ford Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was courteous & efficient

Report a concern   January 26, 2019 — Rated 10 out of 10 by K.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, professional services

Report a concern   January 26, 2019 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

clean and efficient


Privacy Policy