Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83934 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 20, 2019 — Rated 10 out of 10 by P.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Randy was very professional and did a great job, I would definitely recommend zerorez

Report a concern   April 20, 2019 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I Love it!! Tyler was the best!!

Report a concern   April 20, 2019 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service guy that came out for my house did a great job.

Report a concern   April 20, 2019 — Rated 10 out of 10 by Adam Dalke Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service and great service overall

Report a concern   April 20, 2019 — Rated 10 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service and process from start to finish was excellent. Thanks so much.

Report a concern   April 20, 2019 — Rated 10 out of 10 by Karen Herbst Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very thorough. Wanted me to know everything he was doing. Made recommendations and finished all quite timely.

Report a concern   April 20, 2019 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was very nice. The carpets came out good compared to what they were.

Report a concern   April 20, 2019 — Rated 10 out of 10 by T.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets look great and the technician who came was very nice.

Report a concern   April 20, 2019 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ease of scheduling , professional crew, no extra chemicals in home.

Report a concern   April 20, 2019 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service carpet stays clean and spots do not return

Report a concern   April 20, 2019 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemical or soap residue from attracting more dirt or affecting children and pets in the floor level; like the price/value very much.
Wish you were in the Temple, TX area.

Report a concern   April 20, 2019 — Rated 10 out of 10 by Tracy Nutt Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Amazing job! Will use again! Service guy was very polite, professional and efficient.

Report a concern   April 20, 2019 — Rated 9 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service!

Report a concern   April 20, 2019 — Rated 9 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Yes. Just a couple of stains didn’t come up

Report a concern   April 20, 2019 — Rated 10 out of 10 by A.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Awesome employee!!

Report a concern   April 19, 2019 — Rated 5 out of 10 by R.N. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

2and1/2 hours late! You said between 10 am and 12pm . Your technician was outstanding, however your admin needs work.

Report a concern   April 19, 2019 — Rated 10 out of 10 by Margie Fenney Zerorez Dallas/Ft. Worth
What do you like about our products and services?

prompt, efficient and did a great job. friendly and conscientious. carpet was not soaking wet like other carpet cleaners. very satisfied. thank you for a job well done. margie

Report a concern   April 19, 2019 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleans carpet very well

Report a concern   April 19, 2019 — Rated 10 out of 10 by Libby Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very effective, thorough cleaning and great service

Report a concern   April 19, 2019 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Torrance did an excellent job and was personable and friendly.

Report a concern   April 19, 2019 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Charles was friendly and professional.

Report a concern   April 19, 2019 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, expert, friendly service person

Report a concern   April 19, 2019 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service, that it is pet Frei fly and no chemicals.

Report a concern   April 19, 2019 — Rated 10 out of 10 by Addie Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very pleased with the Service that I got on my downstairs carpet cleaning! Your staff person, Raymond, did an Excellent JOB and explained everything to me in detail. He was very professional, and I look forward to having him return to clean the carpets upstairs too.
The Orange scent the day after the cleaning was very pleasant! I had been concerned that any carpet cleaning would aggravate my husband's COPD, but he had absolutely no problems at all and also liked the Orange scent.
I will call you towards the end of June to set up the appointment for the upstairs and request Raymond again.

Addie Smith
3543 Ridgebriar Dr.
Dallas, TX 75234

Report a concern   April 19, 2019 — Rated 10 out of 10 by Lisa Pilgrim Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that no dangerous chemicals are used.

Report a concern   April 19, 2019 — Rated 10 out of 10 by Sara Taylor Zerorez Dallas/Ft. Worth
What do you like about our products and services?

There is no perfumed or chemical smell after our carpets have been cleaned. Oftentimes we would have allergic reactions to other carpet cleaning companies’ solutions - headaches and , sneezing etc. Also the carpets are all visibly cleaned after your technicians leave! I like the fact that there are no soaps in your water mixture so there’s no residue remaining in our carpets either!
Your technicians have always been efficient, friendly, professional and courteous! I will continue to use Zerorez!!

Report a concern   April 19, 2019 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very fast efficient and no residue. The people are professional and give exceptional service!!

Report a concern   April 19, 2019 — Rated 5 out of 10 by E.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Eric knows his service , products , and methods plus is very personable. The estimate I received is not close to the final bill. $240 versus $420. I feel there is a real "gap" in the carpet cleaning service industry, in quoting via phone, and actual work. This is occurred to me with several different carpet cleaning companies, not just Zerorez.

In regards to my actual service, 1) I wish we both remembered to move the couch and clean under it. 2) some chemical liquid got on my grass when rolling up the small blue line, and killed the grass. I can send you the photo if you need it.

Best regards,
Name removed Jr
M: Phone number removed

Report a concern   April 19, 2019 — Rated 10 out of 10 by Janet l Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Wonderful and professional gentleman

Report a concern   April 19, 2019 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Price, easy, friendly


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