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based on 83934 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prompt, professional and thorough cleaner and great results.
Dustin did a great job and was very professional.
My carpet cleaner was awesome! Unfortunately, we had to have him back two days after the original clean date due to dampness. Well, 24 hours later, still damp. I also have a horrendous chemical smell that started yesterday, two days after and even after the second clean, the smell just smells like chemicals - I scared I’m going to have to
Get new flooring.
Natural products used. Friendly technician. Wonderful results.
The tech was very friendly, nice, and professional. He did an outstanding job and my carpet looks incredible.
My carpeting smells horrible. Like mold.
We tried to put things out of the way or moved to the middle of the room so carpet could be cleaned behind chairs and under coffee table.
I offered to help move them back and he said no thank you.
He put everything away and presented us with a bill. The middle is the room had not been done.
When I told him he said “ we don’t have to move furniture”.
He did get everything out and finish the job but I couldn’t believe he couldn’t move a coffee table, or see that furniture didn’t belong in the middle of the room. I was not impressed.
X
They do not try to over sell you
Friendly, clean, good product
Boston was very friendly, helpful, and explained the services well.
Technician was great and new everything an explained in detail all services available.
I love that you clean with water instead of toxic chemicals. Also, I am so pleased with your customer service - Randy, the technician you sent to our home, was kind, informative, and thorough. Our carpets look and feel wonderful!
Non-toxic
Excellent service with no pressure to upcharge. Technician was great.
Great service. The technician was great.
Absolutely would recommend to other friends. Did a great job with the carpet stains.
Good service
There are steaks on the carpet in 2 of the rooms. It’s looks like those sections didn’t get cleaned. I have pics I can send you if that helps explain the situation.
Being able to schedule the service timely.
Think your cleaning process is better.
The young man who did the cleaning was vey professional.
The carpets look clean and dry easily.
Service Tech was very knowledgeable and friendly.
Ease of scheduling, friendliness and promptness of cleaners, good product.
Some dirty spots showed up immediately after the carpet dried. They were not tough spots either.
Professional service
Faster cleaning
Updates regarding technician arrival
Technician wore shoe covers
Provided all of our service options and costs up front
Polite and quickly completed the service
Provided directions post cleaning on drying times and when furniture could be safely put back
I like how really really clean my carpet is and how soft it is. It looks like when I first moved into my newly built home 10 years ago. I also liked how professional and friendly your staff is.
Carpets look and smell amazing! Very friendly staff!
The products used to clean with and the professionalism of your staff.