Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83934 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 30, 2019 — Rated 10 out of 10 by Sarah Saoit Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I had to get my carpets cleaned twice in 60 days because we were selling our home and the buyers wanted it done again. Since it was so recent your team gave me great pricing and, as always, excellent service. I love Zerorez!!!

Report a concern   April 30, 2019 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Job was done at scheduled time. This is our 3rd time we used Zerorez, and after each cleaning we were amazed, our 28 year old carpet looks almost new again.

Report a concern   April 30, 2019 — Rated 10 out of 10 by R.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was outstanding!!

Report a concern   April 30, 2019 — Rated 10 out of 10 by Venky Rao Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jonathan was very courteous listened us out and attended to everything we need to get done.

Very happy with the tile and carpet service

Report a concern   April 30, 2019 — Rated 10 out of 10 by K.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was great. Carpets look amazing.

Report a concern   April 30, 2019 — Rated 9 out of 10 by A.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly tech John. Process smells so nice. Removed all the spots quickly, and the grout looks totally new.

Report a concern   April 29, 2019 — Rated 10 out of 10 by D.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaned my carpets very well.

Report a concern   April 29, 2019 — Rated 5 out of 10 by J.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My carpet smells worse since I got it cleaned. I thought maybe it just needs to dry but it has been 3 days and smells like dog every time I walk into my room. :(

Report a concern   April 29, 2019 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Boston performed our service and he was great! He was efficient, professional and informative!

Report a concern   April 29, 2019 — Rated 9 out of 10 by G.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service. All rooms look very clean

Report a concern   April 29, 2019 — Rated 9 out of 10 by N.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no soap residue

Report a concern   April 29, 2019 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez was the only company that was able to get the dirt our of our white carpet that our builders trades people tacked in. They were very reasonably priced and made my day when I came home to white, clean carpets.

Report a concern   April 29, 2019 — Rated 10 out of 10 by Becky Foster Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech did a great job and was focused on doing quality work.

Report a concern   April 29, 2019 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

service technician was very informative, professional and friendly !!

Report a concern   April 29, 2019 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, great price. Did try to sell the extra stuff but the basic carpet cleaning worked great so the extra stuff was unnecessary which was nice.

Report a concern   April 29, 2019 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good and professional work!

Report a concern   April 29, 2019 — Rated 10 out of 10 by Jeanna Nalley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician (Eric) was super friendly and professional. Carpet looks great!

Report a concern   April 29, 2019 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything! Justin was awesome! Thank you.

Report a concern   April 29, 2019 — Rated 10 out of 10 by Courtney Bannister Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our service was fast and efficient. The carpets looked brand new. Very pleased.

Report a concern   April 29, 2019 — Rated 6 out of 10 by A.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I did assume that the cleaning was really just with water, but I did notice something being squirted on the tiles before cleaning up. Not sure what was being done on the carpets.
Nevertheless, I have passed on your contact to my neighbor who really liked how neat my kitchen tiles were (and i must accept that the tiles and the carpet look clean for sure!).

Report a concern   April 29, 2019 — Rated 10 out of 10 by A.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The best customer service and carpet clean service experience I ever had. I would definitely call again for another service.

Report a concern   April 28, 2019 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service well done

Report a concern   April 28, 2019 — Rated 10 out of 10 by Venette Petties Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That they are all natural

Report a concern   April 28, 2019 — Rated 10 out of 10 by K.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The vent cleaning was great. The air seems cleaner.

Report a concern   April 28, 2019 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets feel clean! Great customer service!

Report a concern   April 28, 2019 — Rated 9 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Finally a company that lives up to its name.

Report a concern   April 28, 2019 — Rated 10 out of 10 by A.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service!

Report a concern   April 28, 2019 — Rated 10 out of 10 by Eric Platek Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything was perfect, but for some reason you guys had my old number. The Tech told me he tried calling a few times and never got an answer. That explains why I never received an appointment time as promised. Please update my number to Phone number removed.

If you have any question please feel free to call me.

Thank you,
Eric Platek

Report a concern   April 28, 2019 — Rated 10 out of 10 by Paul Bush Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I loved how the technician took care of my carpets as well as my upholstered furniture. He let me know what we could clean and what could not clean. He was attentive he was efficient he was fast and my carpet and furniture look brand new!

Report a concern   April 28, 2019 — Rated 10 out of 10 by Holly Horni Zerorez Dallas/Ft. Worth
What do you like about our products and services?

True customer service and care when cleaning
Employee took pride in his job and cared.

The only thing I noted . The truck needed new tires. The wands where worn and the ends would come apart. Even with white tale to seal gaskets and water still leaked.

Safety of your employee and what they drive i should be number 1. They put the customers 1st.. The appearance of the machinery would makes customer worry how well you woukd take care of their needs . I say this from a place of concern . I used u since 2o13 . Whenever you contact me about your specials. U refresh my memory and I have u out again . Thank you !


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