Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83934 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 5, 2019 — Rated 10 out of 10 by K.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time and do a thorough cleaning

Report a concern   May 5, 2019 — Rated 10 out of 10 by R.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jonathan did a great job! We appreciate him working late on a Friday afternoon

Report a concern   May 5, 2019 — Rated 10 out of 10 by V.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and good job!

Report a concern   May 5, 2019 — Rated 10 out of 10 by Sue Brewer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He was prompt,friendly , and very
Professional

Report a concern   May 5, 2019 — Rated 1 out of 10 by J.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The technician was very friendly but my house still smells after three days the carpet was cleaned. He treated some pet stains that just intensified the smell. I replaced the pad under the carpet because the smell was so bad. There was a pet stain that was completely missed. I will say the carpet looked better for just a basic carpet cleaning. For the price paid it wasn’t worth the extra money.

Report a concern   May 5, 2019 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Eric does a great job!

Report a concern   May 5, 2019 — Rated 10 out of 10 by Robert Holmes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, well trained employees. Been using them for about 3 years now and have not been disappointed!

Report a concern   May 5, 2019 — Rated 10 out of 10 by Ginger Flores Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service guy was very polite and thorough on cleaning the carpets.

Report a concern   May 4, 2019 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean efficient and it works!

Report a concern   May 4, 2019 — Rated 9 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look great and service provider was very friendly. I would not recommend the tile cleaning based on my experience.

Report a concern   May 4, 2019 — Rated 10 out of 10 by Tonja Collins Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer service is excellent my carpet has not looked this good in years

Report a concern   May 4, 2019 — Rated 10 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician Joe V. did a great job on our tiles.

Report a concern   May 4, 2019 — Rated 10 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent customer service from the carpet Darius and from the front desk. Appointments are quick to make. Carpet tech was on time, dressed freshly and polite. My only draw back are the pet stains did not come out. Yet, the rest of my carpet looks brand new with a fresh smell.

Report a concern   May 4, 2019 — Rated 10 out of 10 by J.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always a great experience!

Report a concern   May 4, 2019 — Rated 10 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It’s quality and does the job. Service is very professional!

Report a concern   May 4, 2019 — Rated 10 out of 10 by Dorthy Cole Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Boston did an excellent job again this time. I will always ask for him! Very personable & professional.

Dorothy Cole

Report a concern   May 4, 2019 — Rated 8 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

The technician left his tape measure here. Please ask him to call me so I can tell him where I’ll put it. Thanks

Report a concern   May 4, 2019 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great people, great company

Report a concern   May 4, 2019 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The professional knowledge and thoroughness of Charles the technician

Report a concern   May 4, 2019 — Rated 7 out of 10 by A.F. Zerorez Dallas/Ft. Worth
What could we do to improve?

Carpet cleaning is great. The tile cleaning could have been better.

Report a concern   May 4, 2019 — Rated 10 out of 10 by E.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very friendly, did a good job and explained to me about some of my pet stains that was on the carpet and how your company does cleaning different.

Report a concern   May 4, 2019 — Rated 10 out of 10 by B.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Used very often and will use again

Report a concern   May 4, 2019 — Rated 10 out of 10 by Linda Holloway Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very efficient and professional service. The outcome was fantastic!

Report a concern   May 4, 2019 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Kyle did a great job, the 11 year old carpeting looks great :)

Report a concern   May 3, 2019 — Rated 10 out of 10 by Lawonza Benoit Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The electric water concept and no detergents! Carpets look very clean compared to the competitors. Professional technician and very pleased with his transparency and work done. Nice job and well done. Will definitely use your services again.

Report a concern   May 3, 2019 — Rated 10 out of 10 by T.A.A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Finley our service tech was timely, polite, friendly, and did a great job cleaning our carpets and couches. He was very thorough and it was much appreciated!

Report a concern   May 3, 2019 — Rated 10 out of 10 by Howard Hopkins Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional service that is 2nd none. My carpet looks new again. I will always use Zerorez.

Report a concern   May 3, 2019 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the service man was great! On time and professional.

Report a concern   May 3, 2019 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was great, really helpful in making sure I was satisfied.

Report a concern   May 3, 2019 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional , fast and got all the stains out the carpet. I give them a 5 star rating , highly recommended


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