Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83934 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 3, 2019 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I've used Zerorez twice and both times the service techs were very knowledgeable, courteous, and were very careful to do an excellent job. I would definitely recommend Zerorez!

Report a concern   May 3, 2019 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service, friendly technicians, great results!!

Report a concern   May 3, 2019 — Rated 10 out of 10 by M.R.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals. Great service

Report a concern   May 3, 2019 — Rated 10 out of 10 by E.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very happy with the cleaning. Isaiah W was very professional and did an excellent job.

Report a concern   May 3, 2019 — Rated 10 out of 10 by James Gordon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, outstanding cleaning.

Report a concern   May 3, 2019 — Rated 10 out of 10 by Lynn Thomas Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Liked everything. People on time, friendly, did excellent work!!! No chemical smell afterwards, was really nice and refreshing. Will use Zeroez again!!! Thank you to Charles who was our tech and thank you to KLUV, Miles in the morning and him sharing his wifes comments, that's what made me decide to call Zeroez!!!

Report a concern   May 3, 2019 — Rated 5 out of 10 by T.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I've used your services before. This time I wasn't happy; the carpet looked like they were not cleaned. You could tell where the furniture was and my carpet is only 4 years old. I did mention it to Luke; but he stated that; that's the way it is. He didn't offer any solution; also I was suppose to get a certain amount of my floor tiles cleaned and it was not offered or done.

Luke was ok. He was finished FAST.

Report a concern   May 3, 2019 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

service rep was professional and friendly

Report a concern   May 3, 2019 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice and courteous technician. The house smelled good after the carpets were clean.

Report a concern   May 3, 2019 — Rated 10 out of 10 by H.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice people good results

Report a concern   May 3, 2019 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The attendants are always very helpful, friendly, not pushy with extra services, and show up at the time expected. Work is done efficiently and well executed.

Report a concern   May 3, 2019 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your products are free from soaps and chemicals and very affordable.

Report a concern   May 3, 2019 — Rated 10 out of 10 by N.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have forgotten the name of the young man who did our service but he was excellent! He worked very hard, solved problems and made sure it was done right.

Report a concern   May 3, 2019 — Rated 9 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No harsh chemicals.

Report a concern   May 3, 2019 — Rated 10 out of 10 by Erik Pfeifle Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician did a great job

Report a concern   May 2, 2019 — Rated 10 out of 10 by Susan Malone Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thorough, professional and the carpets and tile look great!

Report a concern   May 2, 2019 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Paul was very friendly and very polite. Our bedroom carpets were very dirty and Paul made them look very clean again. He explained everything he was going to do. He appeared to me to be a very hard worker. Keep up the good work.

Report a concern   May 2, 2019 — Rated 10 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Knowledgeable, friendly techs.

Report a concern   May 2, 2019 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The man who did our carpets was extremely professional. He included us in the process but keeping us updated throughout. He did an AWESOME job.

Report a concern   May 2, 2019 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician was very nice and the carpets turned out great!

Report a concern   May 2, 2019 — Rated 7 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What could we do to improve?

Your on the radio station kluv but they never said it’s a set area for the price y’all advertise and the floor is still wet today.but it did come clean which is great.and the man that was there was very nice and very informative. So I will recommend your company.
Paulette Last name removed

Report a concern   May 2, 2019 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very professional and the end result was great

Report a concern   May 2, 2019 — Rated 9 out of 10 by B.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Rick was quick and nice.

Report a concern   May 2, 2019 — Rated 10 out of 10 by L.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have recommend Zerorez to everyone on my block.

Report a concern   May 2, 2019 — Rated 10 out of 10 by Patricia Fruendt Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Boston is an excellent technician. He serviced both our homes within a matter of days during our recent move. He was informative, thoughtful and explained everything with ease.

Thank you Boston for providing a great experience for us...twice!

Report a concern   May 2, 2019 — Rated 10 out of 10 by L.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service. On time. Polite and courteous technician. Competitive price.

Report a concern   May 1, 2019 — Rated 8 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Reduce the cost

Report a concern   May 1, 2019 — Rated 10 out of 10 by Joseph Mccage Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job by Javier. Very fast and efficient.

Report a concern   May 1, 2019 — Rated 10 out of 10 by Steve Hawkins Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet is clean and almost like new. Much Better than Stanley Steamer

Report a concern   May 1, 2019 — Rated 7 out of 10 by C.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

Be on time! You guys were scheduled to be there at 8am and showed up until 9:30am.


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