Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84641 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 22, 2019 — Rated 10 out of 10 by Araceli Jimenez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great work and friendly staff...very prompt and flexible

Report a concern   June 22, 2019 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great so was your employees very professional

Report a concern   June 22, 2019 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks almost new and it is 17 years old! Tech was very nice & knowledgeable.

Report a concern   June 22, 2019 — Rated 10 out of 10 by A.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time and did a great job.

Report a concern   June 22, 2019 — Rated 0 out of 10 by C.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

During our cleaning of our home today we found a 3” x 1/2” damaged corner of our hall into our bedroom. This was very odd as we could not find the missing piece of the drywall. Since just my wife and live in our home and neither one of us noticed anything on the floor we are at a loss to how this happened. Our only thought and plausible reason for the damage was possibly done during the carpet cleaning with the hoses, and equipment entering and leaving our master bedroom thru this hallway.
If this was damaged was caused by this cleaning we should have been told and shown the damage before the person left our home a week ago June 14, We have nothing to gain from this we just feel very disappointed about not being told.

Report a concern   June 22, 2019 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional service. Outstanding cleaning.

Report a concern   June 21, 2019 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt,courteous staff

Report a concern   June 21, 2019 — Rated 10 out of 10 by A.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked the quality of the work that was provided, and the efficiency of the technicians. My carpets and tile certainly look much better. The tile in the kitchen and bath look so much better than before the cleaning. My carpeting is probably around 20 years old and it looks better than I expected.

Report a concern   June 21, 2019 — Rated 10 out of 10 by Brent Noel Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How well it ckeaned my rooms.

Report a concern   June 21, 2019 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great people with great attitude
Job completed on time and excellent results

Report a concern   June 21, 2019 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech did a nice job. The furniture looks very nice!

Report a concern   June 21, 2019 — Rated 10 out of 10 by P.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I didn't need 3 rooms to be cleaned. I only needed one room, one short hallway and a small rug.
They worked with me and gave me a great deal including the free 100 sq. ft. of tile cleaning.
I also had him do the rest of the tile in my entryway and kitchen after seeing the results of the first part of the job. TJ was professional, courteous and very businesslike in his approach.
I gave him the name of a friend who owns a business that might need some cleaning done.

Report a concern   June 21, 2019 — Rated 5 out of 10 by M.J. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I would like to have technician who is willing and flexible instead of threatening the customer that he could cancel the appointment .

Report a concern   June 21, 2019 — Rated 10 out of 10 by P.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I’m always satisfied with the results

Report a concern   June 21, 2019 — Rated 10 out of 10 by Stephanie Wilken Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was quick and easy and the pricing was very transparent. The carpet looks great.

Report a concern   June 21, 2019 — Rated 9 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It’s clean and smell refreshed

Report a concern   June 21, 2019 — Rated 10 out of 10 by Lisa Davis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man who completed the service was friendly and did a great job. The citrus smell was very nice compared to the chemical smell of other services, and the carpet dried nice and soft instead of stiff.

Report a concern   June 21, 2019 — Rated 10 out of 10 by Rebeca Bermudez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly staff and very effective natural product.

Report a concern   June 21, 2019 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely, professional, courteous and quality work.

Report a concern   June 21, 2019 — Rated 9 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good communication and service

Report a concern   June 21, 2019 — Rated 9 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guy that came to my house was very friendly and professional. The products worked well and the carpet looks great.

Report a concern   June 21, 2019 — Rated 10 out of 10 by Ed Cooper Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fantastic job on our floors & great customer service

Report a concern   June 21, 2019 — Rated 9 out of 10 by Lyel Wiescamp Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt service. Friendly tech. Very good cleaning.

Report a concern   June 21, 2019 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Isiah was wonderful and polite and he got all the stains out!

Report a concern   June 21, 2019 — Rated 10 out of 10 by Cathy Beynon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I just like how clean the carpet is.

Report a concern   June 20, 2019 — Rated 0 out of 10 by M.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The animal stains that came up the last time. They only got lighter. I was charged 2 gallons of
your pet removal at $75 each. There was no mention of a free steam. I ask him to move and clean under 2 small light wait tabes and to roll out my 2 drawer file cabinet and clean. He agreed. He did not. He wore his regular shoes in the house with out not being covered.

Report a concern   June 20, 2019 — Rated 10 out of 10 by Susann Eller Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My experience with Cesar and Zerorez was wonderful. He did a wonderful job and did it in a timely manner. He was polite and friendly.

I will always use Zerorez and Cesar for my carpet and tile cleaning....

Susann M. Eller

Report a concern   June 20, 2019 — Rated 9 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, good explanation, efficient completion of the work.

Report a concern   June 20, 2019 — Rated 10 out of 10 by L.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The price quoted was the price charged, no up sell tactics once the technician arrived. The gentleman was friendly, courteous and did a great job.

Report a concern   June 20, 2019 — Rated 10 out of 10 by C.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and thorough


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