Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83934 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 10, 2019 — Rated 10 out of 10 by Phtllis Green Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The use of water to really wash the carpet, the ability to remove most stains.

Report a concern   May 10, 2019 — Rated 8 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

The price on the pet stain remover was crazy high.

Report a concern   May 10, 2019 — Rated 0 out of 10 by P.J. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Wasn't able to clean any of the objects... several places missed entirely...

Report a concern   May 10, 2019 — Rated 10 out of 10 by G.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets were cleaned beautifully. The service technician was professional and a pleasure to have in our home. Great work.

Report a concern   May 10, 2019 — Rated 9 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man that came was very polite and did a good job.He made sure I was happy. It seems to have cleaned the carpet well. I really like the smell of the orange.

Report a concern   May 10, 2019 — Rated 10 out of 10 by V.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Trevor was very professional and took great care in every aspect of cleaning our carpets.

Report a concern   May 9, 2019 — Rated 10 out of 10 by T.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet and tile were cleaned very well. The technician, Paul F, did a great job. He gently moved the coffee table, and he even cleaned behind the drapes, which demonstrated his thoroughness. There was a good amount of tile to clean, and all of it was cleaned very well. I was also very happy that Paul noticed that the floor of our shower was dirty and he informed me that he could clean it for a small additional fee (I had tried to clean the shower floor many times but I've never been able to get it to the level that I considered it clean). Paul was able to get the shower floor so clean that it appeared to be a brand new shower floor. I was very happy about this. Basically, Paul did a very thorough, very professional job of cleaning my carpet, tile, and shower. It was a very positive experience and I will definitely be using Zerorez again.

Report a concern   May 9, 2019 — Rated 5 out of 10 by T.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

A lot of miscommunication because we had two services scheduled. Our bedroom still smells weird so I don’t think the job was well done.

Report a concern   May 9, 2019 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great cleaning with natural products. He explained everything thoroughly and was so polite and helpful.

Report a concern   May 9, 2019 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service! Carpets look new!

Report a concern   May 9, 2019 — Rated 10 out of 10 by K.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks great!!

Report a concern   May 9, 2019 — Rated 10 out of 10 by N.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Keep up the good work.

Report a concern   May 9, 2019 — Rated 10 out of 10 by Deborah Lohoefer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service tech was prompt, was able to explain the process and got to work quickly. When he completed the service, my house smelled so clean and fresh!!

Report a concern   May 9, 2019 — Rated 10 out of 10 by M.A.W.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Appointments are kept on time

Report a concern   May 9, 2019 — Rated 10 out of 10 by Mike Melvin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very thorough and professional service- my tenant loved her service - and it helped to reduce her allergies. I would certainly use zerorez again in the future!

Report a concern   May 9, 2019 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service representative was outstanding! Quality work without high pressure sales pitch.

Report a concern   May 9, 2019 — Rated 10 out of 10 by K.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service - always on time, very professional and do a thorough cleaning job.

Report a concern   May 9, 2019 — Rated 10 out of 10 by Marie James Zerorez Dallas/Ft. Worth
What do you like about our products and services?

first time I have used Zerorez- very pleased. in fact, already recommended to a friend. Heard your advertisement from Hal on 820 AM

also will ask for Darwin- VERY pleased with his work

Marie James

Report a concern   May 9, 2019 — Rated 10 out of 10 by Roberta Brown Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets look great and the employees that come are wonderful.

Report a concern   May 9, 2019 — Rated 4 out of 10 by L.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I think a follow up visit would be nice...
The smell in the Baby's room is still there.

Report a concern   May 9, 2019 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Crew is courteous and did a great job

Report a concern   May 9, 2019 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service tech was great and the price quoted on the phone was correct, until I realized there was a 3rd intake and a vent I missed counting when I called. So that made the cost go up. But I was aware of the prices and it wasn't an issue.

Report a concern   May 9, 2019 — Rated 10 out of 10 by Fiona McCord Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to book, punctual service, very pleasant and efficient technician, excellent results

Report a concern   May 9, 2019 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and amazing cleaning.

Report a concern   May 9, 2019 — Rated 8 out of 10 by R.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

The service technician was very polite and did a good job. However, I would recommend that the service technicians not be allowed to talk on their telephones while performing their duties. The customer is paying for a service and not paying for the technician to be entertained while talking and laughing with friends. .

Report a concern   May 9, 2019 — Rated 10 out of 10 by Jayne Ann Kuhn Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality of service

Report a concern   May 9, 2019 — Rated 10 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very nice tech! Quick and efficient. Carpets look very nice.

Report a concern   May 9, 2019 — Rated 10 out of 10 by Jacob Portillo Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service

Report a concern   May 9, 2019 — Rated 10 out of 10 by B.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Looks and smells great. No residue

Report a concern   May 9, 2019 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice service. Tech showed up on time. quickly and cleanly performed the cleaning. We had two chairs cleaned along with an ottoman that had taken on "dog smells" over the years. The cleaning worked as advertised and the chairs have essentially "no odor" or neutral clean odor. Cleaning was much cheaper than two new upholstered chairs.


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