Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83934 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 15, 2019 — Rated 10 out of 10 by S.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the product because it's not soapy soap that causes your carpets to be gummy & attract more dirt & grime. I like the method of cleaning.

Report a concern   May 15, 2019 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I forget the guys name, but he did a great job and I will be using your services again .

Thx

Report a concern   May 15, 2019 — Rated 10 out of 10 by Courtney Closner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They are friendly, reasonably priced, and able to get out tough stains.

Report a concern   May 15, 2019 — Rated 10 out of 10 by C.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Seemed to do a good cleaning.

Report a concern   May 15, 2019 — Rated 0 out of 10 by A.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was extremely disappointed. Someone came back after the first cleaning and tried again. Then tried to up sell me an additional $150 saying it was because stains were in the pad. I have had my carpet cleaned that was worse than this, paid less, and had better results. I will never use Zerorez again. I really want my money back but I’ll take it as a lesson learned.

Report a concern   May 15, 2019 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They are what they say. No toxic chemicals, and clean carpets when finished. The staff are on time and inspect the area to be treated and answer any and all questions. They are fast and super efficient. We have used them repeatedly for general cleaning of our buildings carpets but also for emergency treatments for when a pipe broke and we had flooding. They were always ready to accommodate us even with very short notice. Can highly recommend them.

Report a concern   May 15, 2019 — Rated 9 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

super friendly, on time, carpet feels great - would def use again

Report a concern   May 15, 2019 — Rated 10 out of 10 by Abby Mccrary Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no harsh chemicals, reasonable price

Report a concern   May 15, 2019 — Rated 10 out of 10 by D.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Less chemical - vacuum removal

Report a concern   May 15, 2019 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very knowledgeable and thorough.

Report a concern   May 14, 2019 — Rated 10 out of 10 by Lana Mitchell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Like that it’s chemical free and the carpet cleaner is very knowledgeable and keeps you informed.

Report a concern   May 14, 2019 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service

Report a concern   May 14, 2019 — Rated 10 out of 10 by M.A.W.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love the spot cleaner

Report a concern   May 14, 2019 — Rated 10 out of 10 by T.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This is the first time I have used this company and I really love the fact there is not any residue and it sanitized my carpets!

Report a concern   May 14, 2019 — Rated 10 out of 10 by R.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technique of service is great!
The service tech was very nice and knew his job!

Report a concern   May 14, 2019 — Rated 10 out of 10 by Beth Gribbon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very impressed. My carpets are clean, the tech was so nice and very knowledgeable. Will definitely call again.

Report a concern   May 14, 2019 — Rated 0 out of 10 by R.O. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Not happy to pay almost $200 - I was originally quoted $135 for 3 rooms. I listed 1 bedroom, 1 master bedroom, living area & master closet; technician indicated the living area was oversized! I’m trying to locate floor plans to see numbers for living area; also the master closet & hallway. I certainly didn’t plan on $199
No furniture had to be moved & didn’t include small bedroom which we use for office.

Report a concern   May 14, 2019 — Rated 10 out of 10 by Chris Clark Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and clean. Friendly technician

Report a concern   May 14, 2019 — Rated 10 out of 10 by G.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was excellent the product was great!

Report a concern   May 14, 2019 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job - thanks!

Report a concern   May 14, 2019 — Rated 10 out of 10 by Janet Ricker Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Raymond was my technician. He was HIGHLY professional, courteous and great to work with by putting me at ease answering all my questions from the very beginning. I would recommend Zerorez to anyone who needs their carpets cleaned by a professional service such as yours. the cat urine (which had dried on the carpet) was taken out and there is no odor or stains visible anymore. I did have to pay extra, but Raymond made the decision for me by making me feel comfortable to spend the money than rather buy a whole new room of carpet. It was worth what I paid for this wonderful service. I've had other "so-called carpet cleaning services" come to my house over the years and Zerorez is by far the best I've EVER had. Great Service! And they do what they say they will do from the first time out. I will have them out at least once a year to clean my carpets from now own.

Report a concern   May 14, 2019 — Rated 9 out of 10 by A.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer service was great!

Report a concern   May 14, 2019 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

All the stains have been removed. The gentleman that came out was very informative and polite.

Report a concern   May 14, 2019 — Rated 7 out of 10 by D.E. Zerorez Dallas/Ft. Worth
What could we do to improve?

I was disappointed that Zero Res could not get the dirt completely out of several spots in one room or around the baseboards.

Report a concern   May 14, 2019 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They were fast and efficient. We have been using Zerorez for years.

Report a concern   May 14, 2019 — Rated 10 out of 10 by J.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It looks great!

Report a concern   May 13, 2019 — Rated 10 out of 10 by O.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The lack of chemicals, having my tile cleaned as well as carpet.

Report a concern   May 13, 2019 — Rated 10 out of 10 by F.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You do a good job. If it is not done right you send a
Crew who will make it right at no expense.
This impressed me and I am gratefu
It is a remarkable servicel

Report a concern   May 13, 2019 — Rated 10 out of 10 by S.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and near job. Very professional.

Report a concern   May 13, 2019 — Rated 9 out of 10 by Thomas Whitley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service and promotions!


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