Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83934 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 18, 2019 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Charles was great! We hope he stays on for a while because when we hire Zerorez to clean our carpets again, we would love for Charles to come back out. Very nice, professional and very detailed. The carpets also looked and smelled great! We are very happy with the product.

Report a concern   May 18, 2019 — Rated 9 out of 10 by Janest Wells Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, quick and thorough.

Report a concern   May 18, 2019 — Rated 10 out of 10 by F.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the way the carpet is cleaned without harsh chemicals. I appreciate that I can make an appointment and feel confident the technician will show up on time. Raymond Trevino, the technician that cleaned my carpet the first time did such a great job that I requested him again. He is very friendly and professional and he does a great job. I have referred my friends and neighbors to your company for all the above reasons.

Name removed

Report a concern   May 18, 2019 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

excellent

Report a concern   May 18, 2019 — Rated 10 out of 10 by L.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was friendly respectful and knowledgeable. The process was swift and easy

Report a concern   May 18, 2019 — Rated 10 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very courteous, knowledgeable and thorough

Report a concern   May 18, 2019 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was super nice! He did a very thorough cleaning job and explained everything to us very clearly. It was a fantastic experience!

Report a concern   May 17, 2019 — Rated 10 out of 10 by R.H.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional representative cleaned the carpet and was even able to come a bit early which was a great help.
Thank you
Sherry Hughes

Report a concern   May 17, 2019 — Rated 10 out of 10 by T.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was impressed by Darwin's professionalism and expertise. We've had our tile and carpets cleaned but this was our first time having our wood floors done. I admit that I was sceptical. The finished product looks incredible.

Report a concern   May 17, 2019 — Rated 10 out of 10 by Jackie Blankenship Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Technician, Dustin, is so Awesome. He's very detailed, hard working, and professional. He did a fantastic job cleaning the carpet. He also carries a very upbeat attitude and a very pleasant personality. I would recommend Zerorez and Dustin to all my friends.

--- Jackie

Report a concern   May 17, 2019 — Rated 10 out of 10 by John Daly Zerorez Dallas/Ft. Worth
What do you like about our products and services?

John did a very nice job.

Report a concern   May 17, 2019 — Rated 10 out of 10 by Paola Cornejo Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The whole process was very easy. The service was 10/10. Our carpets never looked cleaner.

Report a concern   May 17, 2019 — Rated 10 out of 10 by Dorothy Henderson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service, friendly and knowledgeable technician. Carpet was beautifully cleaned in a timely manner!

Report a concern   May 17, 2019 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact that there are no soaps or harsh chemicals and that it’s safe for pets/children. There’s a true technology behind it with the enhanced water being electrolyzed and oxidized to create this magical & powerful cleaning solution! 5 star service as well!

Report a concern   May 17, 2019 — Rated 10 out of 10 by Matt Marudachalam Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job and professionalism throughout the process. Joe did a wonderful job cleaning the carpets and the tiles. Would definitely hire them again.

Report a concern   May 17, 2019 — Rated 10 out of 10 by X.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service

Report a concern   May 17, 2019 — Rated 10 out of 10 by S.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was professional and did an amazing job! The carpet looks phenomenal. Thank you! Highly Recommend!

Report a concern   May 17, 2019 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician Charles was great!

Report a concern   May 17, 2019 — Rated 10 out of 10 by Jennifer Berry Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a great job cleaning. No stains or spots were left on the carpet.

Report a concern   May 17, 2019 — Rated 10 out of 10 by Julie Tatarevich Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love Zerorez and have used them exclusively for many years. This past visit, Jonathan was the technician. He was fabulous!!! Friendly, professional, and really seemed to love his job! He was singing throughout the house. Every inch of my house was clean with precision and perfection. He is an asset to Zerorez.

Report a concern   May 17, 2019 — Rated 9 out of 10 by Elissa Stover Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly tech
Great stain removal

Report a concern   May 17, 2019 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that it is water based and has little or no fragrance. I liked the quality of the work and the person who came. Raymond was very polite and did a good job.

Report a concern   May 17, 2019 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and detailed in the carpet cleaning.

Report a concern   May 17, 2019 — Rated 10 out of 10 by I.S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no harsh chemicals used!

Report a concern   May 16, 2019 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great tech. Real happy with the results. Good price on carpet cleaning. Tile cleaning was expensive.

Report a concern   May 16, 2019 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Super professional and friendly, did an amazing job!

Report a concern   May 16, 2019 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service men were friendly and seemed knowledgeable about the cleaning process.

Report a concern   May 16, 2019 — Rated 10 out of 10 by Susan Candelaria Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians are very professional and thorough, and they do not pressure me to add on expensive services. It is always a pleasant experience with great results and bonus Ranger tickets.

Report a concern   May 16, 2019 — Rated 10 out of 10 by A.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer focused employee

Report a concern   May 16, 2019 — Rated 8 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

Pricing seems high for the add-ons.


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