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based on 83934 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Expertise and knowledge of cleaning
Including the client’s input
Expediency of Executing the services
Keeping the client informed about the when, what, how and why of cleaning
Great technician--John! Carpets came out very fresh and clean, especially considering their age and having had lots of dogs over the years. Truthfully, you just have to pay a good amount for good quality carpet cleaning, particularly if you have pets--there's just no way to get it done dirt cheap. But the technician helped find a solution to stay in my budget and then did excellent work. I'll call them again in the future.
The 2 gentlemen that came got to work promptly and arrived within the window of time stated. They were friendly and courteous. The cleaning was very thorough and we are very pleased.
I like the smell, they arrived on time and. Very polite.
Great service!
Great service and nice people!
Great jo!!!
The service was very informative. He explained the process from start to finish. Great service.
The workers who cleaned my carpet did such a great job! They were very professional and polite.
Technician was friendly and helpful!
Carpets look brand new! Just awesome!
The visit wasn’t anything special, u guys cleaned the carpet well. The tech was cool. The appointment window was difficult to work with and fit in, but I got it worked out. What u can do to wow me is make my carpet smell better, clean and refreshed. I thought I would see a better finished product, I thought my carpet would look brand new again. However, I could have gotten the same result from the last carpet guy who is in business for himself. He was cheaper and more accommodating. I, now, would highly recommend him over Zerorez. But ur radio ads did a good job with getting me to try u guys.
Quick and professional. Trevor was great.
The tech was a nice young man who worked hard and fast. Did a very good job.
Great job
The technician was very professional, courteous, and did an excellent job!
On time, professional, and great job!
Quick, professional with great results!
Service tech was great!
It’s water powered
No chemicals.
Friendly technicians, efficient service, and safe methods/products!
Efficiency.
Clean water impact technology without soaps and residue free. No odor and dry time is minimal. Friendly staff
Scheduling is an area that needs much improvement, I took off the whole day and had called in a week in advance for an early appointment to allow the carpets to dry while no one was at home. On the day of appointment I had to call Zero Rez to get the appt time, I had been scheduled at the end of the day 3:30pm - 5:30pm.
Excellent customer service. The technician, Paul, was very knowledgeable. He let me know what he was going to do, and he was done in a timely manner.
Too expensive. Added cost pn hallways.
Oh my goodness! Cesar was honest with his advice. Hard worker. He did a remarkable job on my puppy stained carpets ... saved me! Highly HIGHLY RECOMMENDED!👍👍👍👍👍
Great job as always. With the rainy spring, my carpet has taken a beating. It looks new again. The technician was very concerned about my happiness with every step.
I like that the products they use don’t leave a residue and the technicians are friendly and knowledgeable
It was all excellent