Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83934 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 27, 2019 — Rated 10 out of 10 by L.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You get the job done! Technicians are neat, efficient, polite. Will always use Zerorez.

Report a concern   May 27, 2019 — Rated 10 out of 10 by T.A.A.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guys who cleaned out carpets was so professional and did a great job

Report a concern   May 27, 2019 — Rated 7 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Cost is more than advertised on radio

Report a concern   May 27, 2019 — Rated 10 out of 10 by R.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very thorough. Glad we used you. The videos were great in helping us see the need and result.

Report a concern   May 27, 2019 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My floors and bathroom look great, in spite of age. I feel my carpet did not look bad, just in need of cleaning. Eric saw things I guess I'm used to and overlook in his assessment. He was very professional and personable. I enjoyed working with him.

Report a concern   May 27, 2019 — Rated 10 out of 10 by A.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Super quick, efficient, incredibly friendly and EFFECTIVE! I'm SO pleased with my fresh, new-looking carpets!

Report a concern   May 26, 2019 — Rated 5 out of 10 by J.U. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Didn’t get dirty spots out

Report a concern   May 26, 2019 — Rated 10 out of 10 by Danielle Kubat Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent communication of appt. time/arrival & confirmation of appointment. Technician was very thorough and communicated what he was going to do and also ask for my opinion of the work done before he left in case there was an area he wanted me to go over again. Technician took a full hour to do three rooms and hundred square feet of tile. I thought that was more than enough time spent and a great job was done by the technician. The tile & grout looked really clean afterwards & I’ll be planning for another Zerorez visit soon to do my entire home!

Report a concern   May 26, 2019 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets always look so good when they have been cleaned and they stay clean much longer than with traditional cleaning services. The staff is always pleasant and professional.

Report a concern   May 26, 2019 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our Tech was knowledgeable and friendly, worked fast and did an amazing job! If you hate chemicals, these are definitely the right people to hire. Our carpets look great and cleaned good.

Report a concern   May 26, 2019 — Rated 10 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was great!

Report a concern   May 26, 2019 — Rated 10 out of 10 by Steve Moore Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was very personable and explained all he would need. We have a dog so we had issues. He seems to of taken care of that well.

Report a concern   May 26, 2019 — Rated 10 out of 10 by Nancy Robinson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional service from first call to technician who made my carpet look years younger! The orange fragrance left in the rooms was delightful

Report a concern   May 26, 2019 — Rated 10 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean

Report a concern   May 26, 2019 — Rated 10 out of 10 by B.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt and professional service.

Report a concern   May 26, 2019 — Rated 10 out of 10 by Felipe and Mary Hernandez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I WOULD HIGHLY RECOMMEND ZEROREZ TO ALL MY FRIENDS AND FAMILY. I HAVE BEEN USING THE FOR DECADES. EVERY TIME THEY COME THEY HAVE GREAT EMPLOYEES TO ASSIST US WITH OUR CARPET NEEDS.

Report a concern   May 26, 2019 — Rated 8 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

I was surprised that you did not move a bed.

Also, I think there is one spot that clumped the carpet---otherwise, very satisfied.

Report a concern   May 26, 2019 — Rated 10 out of 10 by Meredith Hays Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We had some extra cleaning challenges due to a combination of pets and a light colored carpet. Sadly, after our carpet dried from the first cleaning, some spots reappeared. Zerorez sent our awesome technician back to retreat the spots until we were satisfied.

At the same time, we sent an area rug to be cleaned off-site. A mixup made getting the rug back in time for guests look impossible. Following some heroics on the part of Zerorez employees, the rug was delivered as promised and looked amazingly beautiful for our guests.

Report a concern   May 26, 2019 — Rated 10 out of 10 by S.P.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was more impressed with my technician. He was very informative, knowledgeable, thorough and kind. In addition, he did a great job!

Report a concern   May 26, 2019 — Rated 10 out of 10 by Janet Brown.. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Toro (terance) arrived on time at exactly 8am. very professional and we would certainly will use zerorez the next time we need our carpet cleaned.

Report a concern   May 25, 2019 — Rated 10 out of 10 by Danette Russell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I just vacuumed my carpet for the first time since my clean by Zerorez, and I give you a zero. I have water stains I never had before in the middle of my bedroom carpet. Also, there are demarcation lines left by a machine and dirt where they missed the center of the carpet. I am not impressed and will never use your stain service again

Report a concern   May 25, 2019 — Rated 10 out of 10 by Emily Gilmore Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service tech was highly knowledgeable and very respectful

Report a concern   May 25, 2019 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love the clean smell without chemical or perfumey overtones. Service has always been above and beyond

Report a concern   May 25, 2019 — Rated 10 out of 10 by Daniela Clary Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They leave the carpet fresh and soft.

Report a concern   May 25, 2019 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Awesome employee who did my carpets. So professional and did a great job!

Report a concern   May 25, 2019 — Rated 8 out of 10 by E.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

None

Report a concern   May 25, 2019 — Rated 8 out of 10 by A.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

Nothing - i just usually don't discuss carpet cleaning with friends...

Report a concern   May 25, 2019 — Rated 4 out of 10 by L.F. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I'm still in the waiting pattern for management to call back to deal with our concern

Report a concern   May 25, 2019 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap residue and drys quickly v

Report a concern   May 25, 2019 — Rated 10 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez.


Privacy Policy