Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83934 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 31, 2019 — Rated 10 out of 10 by K.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians are always helpful but friendly. If running late, we normally get notice of what to expect. Carpets look great!

Report a concern   May 31, 2019 — Rated 10 out of 10 by Bob Hinckley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer service, friendly associates, very neat and thorough.

Report a concern   May 31, 2019 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great product and great tech! Super pleased!

Report a concern   May 31, 2019 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did the job!

Report a concern   May 31, 2019 — Rated 10 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule and quick cleaning!

Report a concern   May 31, 2019 — Rated 10 out of 10 by B.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the technician was information, friendly, and the service was done in a timely manner.

Report a concern   May 31, 2019 — Rated 10 out of 10 by Ronne Lockridge Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They are not smelly and it works. It does get the carpet & tiles clean.

Report a concern   May 31, 2019 — Rated 10 out of 10 by Donna Noto Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service technician was great! Y'all are my favorite carpet cleaner!

Report a concern   May 31, 2019 — Rated 8 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

Raymond was very kind and helpful. He worked to understand our situation.

After several hours of the carpet being cleaned, there was still an unpleasant smell of dampness.

Report a concern   May 30, 2019 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chris was on time and did a great job cleaning our carpet.

Report a concern   May 30, 2019 — Rated 5 out of 10 by N.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

House smelled musty, not like citrus at all. Had to air it out a day just to get the smell out. And it was super hot outside. Tile floor still looked hazy and the cleaning didn't get off the leftover grout sealer on the tile.

Report a concern   May 30, 2019 — Rated 10 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job!

Report a concern   May 30, 2019 — Rated 10 out of 10 by Rhonda Newberry Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very nice employees and great service in cleaning the carpets!

Report a concern   May 30, 2019 — Rated 10 out of 10 by Addie Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am extremely pleased with the carpet cleaning done by Raymond. He was on time and went over all the work that needed to be done. I had asked for him because of the excellent job he did last time. The carpets now look light new and smell extremely fresh!

Report a concern   May 30, 2019 — Rated 10 out of 10 by G.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always do a great job and send great technicians that are very polite.

Report a concern   May 30, 2019 — Rated 10 out of 10 by Heather Veader Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job and super friendly associates

Report a concern   May 30, 2019 — Rated 10 out of 10 by N.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You get your money’s worth. Fast and professional service

Report a concern   May 30, 2019 — Rated 9 out of 10 by Amanda Rhodes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It leaves carpets clean and dries quickly. No crunchy carpet feel afterward. My carpets look and feel brand new

Report a concern   May 30, 2019 — Rated 10 out of 10 by Belinda Hammack Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They do a great job and they stand behind their work!

Report a concern   May 30, 2019 — Rated 10 out of 10 by Anthony Armoogam Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jonathan was wonderful. He explained the process very well and was kind and courteous I have already recommended him to my fiend.

Report a concern   May 30, 2019 — Rated 10 out of 10 by K.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician that you sent out was an absolute gentleman .Not only was he on time , he was patient ,he was thorough ,and he had a spirit of excellence . That is just what I needed to be able to trust a stranger in my home.

Report a concern   May 30, 2019 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great at getting out pet stains. always on time. Very courteous.

Report a concern   May 30, 2019 — Rated 10 out of 10 by P.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Awesome service

Report a concern   May 30, 2019 — Rated 10 out of 10 by Nathan Sackett Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They guys were great, did an amazing job, thanks!!

Report a concern   May 30, 2019 — Rated 8 out of 10 by K.L. Zerorez Dallas/Ft. Worth
What could we do to improve?

Tech turned on my AC & then left it on (my House is empty -it ran for 24 hours) he should have turned it off.
Tech also left all the Lights on (again 24 hours before I could shut them off)
The Tiles were cleaned up to 1” of the Wall. This is noticeable and does not achieve a seamless look.

Report a concern   May 30, 2019 — Rated 10 out of 10 by B.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nick was the service tech that took care of my carpets and I was very impressed with how much time and effort he put into the cleaning. He even showed me the smallest spot that he couldn't remove; so small I couldn't even see it! He would also ask if I was satisfied with the room cleaning even before he wouild move on to the next room. I will specifically ask for Nick the next time my carpets need cleaning.

Report a concern   May 30, 2019 — Rated 10 out of 10 by Rod Noonan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did a fantastic job and I would definitely use their services again. Only complaint is he told that he'd seal my shower up when I cleaning it but he didn't. Maybe they were in a rush but I was really looking forward to that.

Report a concern   May 30, 2019 — Rated 2 out of 10 by E.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We had a pet stain in our bedroom that we paid to have removed. After it dried, it seems to have just spread out a bigger stain. It doesn't look very good at all.

Report a concern   May 30, 2019 — Rated 10 out of 10 by Olga Jaramillo Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The price, environmental awareness and the results are amazing!

Report a concern   May 30, 2019 — Rated 10 out of 10 by M.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals and prices


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