Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83934 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 25, 2019 — Rated 3 out of 10 by W.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Cleaning the bedrooms and refusing to clean the empty closets without an upcharge is irritating. Stanley Steemer doesn't do that. You guys used to be a pleasure to deal with. Now it's all about the upcharges.

Report a concern   May 25, 2019 — Rated 10 out of 10 by K.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous & prompt service.

Report a concern   May 25, 2019 — Rated 10 out of 10 by Tammie Dooley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent Job, Dalton was my technician. He arrived as scheduled, courteous and very professional. He did a walk through with me and explained the process. He was efficient but took the time and did the job right. My neighbor came over to see if I was happy with the service and I was able to refer Dalton on the spot. I will use Dalton and Zerorez again and be happy to refer to my friends and family.

Report a concern   May 25, 2019 — Rated 10 out of 10 by A.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service personnel were great. Very informative and polite. Did a great job.
I like that no chemicals are used to clean, just ionized water.

Report a concern   May 25, 2019 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean

Report a concern   May 25, 2019 — Rated 10 out of 10 by Robyn English Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean and efficient!

Report a concern   May 25, 2019 — Rated 9 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional gentleman! The carpets look fantastic!

Report a concern   May 24, 2019 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

A+

Report a concern   May 24, 2019 — Rated 10 out of 10 by Marc Tatarsky Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job great service... Everything is clean and fresh.

Report a concern   May 24, 2019 — Rated 10 out of 10 by M.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt arrival and attention to detail resulted in an outstanding carpet cleaning experience.

Report a concern   May 24, 2019 — Rated 8 out of 10 by D.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

Tech was super and very friendly and knowledgeable, but the area rug didn’t have the results I thought it would by how he talked and how he could clean the heck out of it. I kinda want my money back for the area rug.

Report a concern   May 24, 2019 — Rated 10 out of 10 by L.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joseph was fantastic. Explained everything and gave great recommendations to maintain.

Report a concern   May 24, 2019 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely Service! Job Done Well!

Report a concern   May 24, 2019 — Rated 10 out of 10 by S.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love my clean carpet with no chemical smells. They did a great job!
Would recommend to anyone.

Report a concern   May 24, 2019 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the thoroughness go my technician, Tristan, and beautiful CLEAN result of his work.

Report a concern   May 24, 2019 — Rated 10 out of 10 by Inger Cameron Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked that no harmful chemicals were used and my carpet and tile look great. Ricardo did a great job. He arrived as scheduled and took pride in his work. He worked hard to ensure my carpet looked almost new despite pet stains. I highly recommend Ricardo.

Report a concern   May 24, 2019 — Rated 10 out of 10 by Dana Novak Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thank you for coming back out to freshen up the closet. We really appreciate it!

Report a concern   May 24, 2019 — Rated 7 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

We had two scratches on a door my husband and I both noticed it!

Report a concern   May 24, 2019 — Rated 10 out of 10 by Kc Green Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service tech made our carpets look brand new! He was very helpful and sweet!

Report a concern   May 24, 2019 — Rated 10 out of 10 by E.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I appreciate that the technician was on time, was courteous and used his time well. I also like that there is no strong smell afterward. He did a very nice job.

Report a concern   May 24, 2019 — Rated 10 out of 10 by B.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

quick and convenient

Report a concern   May 24, 2019 — Rated 10 out of 10 by C.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Floors look great! I have already recommended Zerorez to a neighbor

Report a concern   May 24, 2019 — Rated 7 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

Not impressed with the cleaning around the baseboards.

Report a concern   May 23, 2019 — Rated 10 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice smell

Report a concern   May 23, 2019 — Rated 10 out of 10 by Angela Strifler Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The employees were great!! Very professional and friendly and showed me what all came out of carpet!! Gross!!

Would use again for sure!!

Report a concern   May 23, 2019 — Rated 10 out of 10 by Ezra Ward Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Outstanding service. The carpet cleaning process is superior to any other cleaning service!

Report a concern   May 23, 2019 — Rated 10 out of 10 by Sarah Kennedy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer service was great and my carpets look fantastic

Report a concern   May 23, 2019 — Rated 10 out of 10 by Martie Curl Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Darwin and TJ did a great job on our carpet, area rugs, tile, granite and marble entrance. They were very polite and professional. Darwin gave me tips on how best to clean my granite counter tops. I would definitely recommend them to friends and family!

Report a concern   May 23, 2019 — Rated 10 out of 10 by Colleen Wooten Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great technicians, polite & certainly knew their business. They asked if I wanted carpet stretched. I didn’t even know that service was offered.

Report a concern   May 23, 2019 — Rated 7 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

I got 3 rooms plus hall for 99. I asked if I could add a rug. Pretty average rug - he gave me a price of $80. Makes no sense.


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