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based on 83934 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional, on time, and quality work!
The guy was very friendly and took the time needed to clean the carpets .
The carpets were good cleaned and were not to wet .
Thank you guys ! Keep going with the good work
Have me feeling like I’m in a brad new house again
My carpet was not cleaned in some spots. They missed some spaces.
Fast and good quality results.
Great technician and super product. Like the clean without chemicals.
Great service and the carpet looks amazing!! Could not be more pleased.
Your colleague provided excellent service.
Your employee did a good job.
Technician was on time, friendly, and did great job.
Professional and very thorough
Too expensive
I felt the price for the hallway, walking closet and stairway so high. It may be your standard price but the technician should have the discretion to change the price according to the size and cleanliness of the place. But the $99 deal is appreciable.
It works
Friendly staff, quick and thorough work. Did not mind answering questions on what was going on and how surface was getting cleaned.
I was very disappointed in the level of cleanliness in the tile cleaning. There seems to be a two inch border around my house that didn't get cleaned. The bathroom was also not cleaned and neither was the pantry. These were both tiled rooms. For $300 and less that an hours work, the results should have been better
I am always pleased with the results after cleaning. I always like the fact the technician arrives during the time window given.
I mention the time window because we had a different service scheduled for another day and the technician was one hour and forty minutes after the time window given. We did not receive a call or text saying he would be late. Needless to say, we were not happy.
KEEP BEING ON TIME ZEROREX!!!!
Your associate explained everything he was going to perform. When some minor issue or two came up, he explained in detail how he would handle it. Everything was very professional. I would recommend Zerorez to anyone who is looking for a rug cleaning company.
the technician was the BEST and my carpets look OK, but every stain I had before is still there and/or came right back that same evening. I just don't think it works well ... especially for the price.
Professional employees! Great job cleaning our carpets and tile!
Very professional and explained everything to me before and after
Prompt, dependable, professional staff, thorough cleaning, protected walls around corners and floors when walking. Knowledgeable technician.
The gentleman who cleaned our house was very professional, efficient, and was very nice. He asked me to look at what he did and to let him know if I was not satisfied with the job that he did. I am very happy with the job he did.
No soap used on the carpet.
Knowledgeable & professional service.
The associate Erik Allen’s attitude and service was great
He performed very good service and had the willingness to help relocate furniture
What they did was a miracle!
JUSTIN DID A SUBERB JOB. I WILL REQUEST HIM EVERY TIME THAT I NEED MY CARPETS CLEANED. YOU HAVE A HAPPY CUSTOMER HERE AND THATS WHAT MAKES A BUSINESS THRIVE.
CHERIE Last name removed
My carpet felt very clean, prompt service, knowledgeable technician, didn’t try to add on a bunch of stuff, efficient service
Clean carpet and no residue.
Aside from the carpet looking great. The invoice was gone over in detail prior to starting the service. That way there’s no surprise at the end.