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based on 83934 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
On time! Carpet looks and smells great!
very knowledgeable technician and very pleased with result
The technician that came to my house was very knowledgeable and polite. He helped me determine what kind of cleaning plan I really needed and what I didn't really need. They were there on time and got the job done pretty quickly.
My wife and I are very pleased with the 3 rooms cleaned by Zerorez.
Everything was done perfectly and the equipment operator was
very professional. We will use Zerorez again very soon for additional rooms.
carpets still had major washable marker and pain stains from the kids. The carpet does not look like it was professionally cleaned in anyway considering we paid close to $300. Understandable that not all stains come out but even a wet wash cloth I got more stains out. I've used oxyclean carpet cleaning for sometime, heard on the radio a lot about zerorez but was disappointed! Looking to establish reoccurring service
My carpets are very clean and fresh, and the technician was quick and thorough.
Got carpet cleaning and tile cleaning.. very professional, prompt customer service, clear communication, reminders.. during cleaning appointment, listened to the concerns, explained what exactly will be done.. did a really good job, worked hard, no shortcuts.. kitchen tile floor, and carpet looks like new.. would definitely recommend..
Everything
Charles was GREAT - Everything went very smoothly
He did a good job cleaning. The up front price information when making the appointment is not very clear. So the price ends up being 2 to 3 times as much money as you think it will be.
With three dogs in the house, our home is very much lived in. Trevor worked really hard to lift the numerous spots and stains. He succeeded! Our carpet looks brand new. We are so grateful to Zerorez and, of course, Trevor.
Great service!
I feel like I was reap off. I had a service that was totally bad done. To the point I have to call a second time to make they do it again and they try to charge other over $1000 for pets treatment. Beside the first $1000 from the first appointment. Totally reap off. I totally disappointed with your service. And I will never use it again and I will never recomen it to anyone. So that is why I am disappointed
Quick and fast service
No harmful chemicals used.
Good service by the technician this time.
Price for the service was reasonable.
No problems so far.
It thoroughly cleans animal dirt. Your technicians arrive on time, explain all processes, are thorough, ask you to inspect results and are courteous and efficient completing all in a timely manner
1 room did not get cleaned well at all
On time and reasonable price. Carpet and rugs looked good.
The cleaning product.
Floors looked great and Caesar was excellent!!!
Friendly serviceman! Punctuate! Left my floors and carpet looking beautiful!
I like that it doesn’t flood the carpet with just water and soap that will then collect more dirt later. I like that it’s environmentally friendly
Carpet edges near baseboards were not cleaned well. Some stains not removed, especially some "rust" stains. As for "making it right" , we have moved out of the house. A partial refund would help reduce my frustration, but there is nothing that can be done on the carpets at this point.
Excellent service.
Good job overall. He did miss a couple of spots.
Agent went over and above to ensure the spots we wanted cleaned were thoroughly cleaned. Carpet looked great when he was finished.
Clean
I can’t remember the name of the guy who cleaned my carpets, but he got out stains I did not think would ever come out! Incredibly friendly as well!! Thank you for making my carpets look brand new!

Nice people and very good at their job