Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83934 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 25, 2019 — Rated 10 out of 10 by Linda Vidaurri Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice people and very good at their job

Report a concern   April 25, 2019 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time! Carpet looks and smells great!

Report a concern   April 25, 2019 — Rated 10 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very knowledgeable technician and very pleased with result

Report a concern   April 25, 2019 — Rated 9 out of 10 by N.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician that came to my house was very knowledgeable and polite. He helped me determine what kind of cleaning plan I really needed and what I didn't really need. They were there on time and got the job done pretty quickly.

Report a concern   April 25, 2019 — Rated 10 out of 10 by G.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My wife and I are very pleased with the 3 rooms cleaned by Zerorez.
Everything was done perfectly and the equipment operator was
very professional. We will use Zerorez again very soon for additional rooms.

Report a concern   April 25, 2019 — Rated 1 out of 10 by O.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

carpets still had major washable marker and pain stains from the kids. The carpet does not look like it was professionally cleaned in anyway considering we paid close to $300. Understandable that not all stains come out but even a wet wash cloth I got more stains out. I've used oxyclean carpet cleaning for sometime, heard on the radio a lot about zerorez but was disappointed! Looking to establish reoccurring service

Report a concern   April 25, 2019 — Rated 9 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets are very clean and fresh, and the technician was quick and thorough.

Report a concern   April 25, 2019 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Got carpet cleaning and tile cleaning.. very professional, prompt customer service, clear communication, reminders.. during cleaning appointment, listened to the concerns, explained what exactly will be done.. did a really good job, worked hard, no shortcuts.. kitchen tile floor, and carpet looks like new.. would definitely recommend..

Report a concern   April 25, 2019 — Rated 10 out of 10 by Jay Hester Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything

Report a concern   April 25, 2019 — Rated 10 out of 10 by Andrew Furry Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Charles was GREAT - Everything went very smoothly

Report a concern   April 25, 2019 — Rated 8 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

He did a good job cleaning. The up front price information when making the appointment is not very clear. So the price ends up being 2 to 3 times as much money as you think it will be.

Report a concern   April 24, 2019 — Rated 10 out of 10 by P.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

With three dogs in the house, our home is very much lived in. Trevor worked really hard to lift the numerous spots and stains. He succeeded! Our carpet looks brand new. We are so grateful to Zerorez and, of course, Trevor.

Report a concern   April 24, 2019 — Rated 10 out of 10 by B.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service!

Report a concern   April 24, 2019 — Rated 1 out of 10 by P.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I feel like I was reap off. I had a service that was totally bad done. To the point I have to call a second time to make they do it again and they try to charge other over $1000 for pets treatment. Beside the first $1000 from the first appointment. Totally reap off. I totally disappointed with your service. And I will never use it again and I will never recomen it to anyone. So that is why I am disappointed

Report a concern   April 24, 2019 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and fast service

Report a concern   April 24, 2019 — Rated 10 out of 10 by E.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No harmful chemicals used.

Report a concern   April 24, 2019 — Rated 9 out of 10 by Jim Dunn Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service by the technician this time.
Price for the service was reasonable.
No problems so far.

Report a concern   April 24, 2019 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It thoroughly cleans animal dirt. Your technicians arrive on time, explain all processes, are thorough, ask you to inspect results and are courteous and efficient completing all in a timely manner

Report a concern   April 24, 2019 — Rated 3 out of 10 by R.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

1 room did not get cleaned well at all

Report a concern   April 24, 2019 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time and reasonable price. Carpet and rugs looked good.

Report a concern   April 24, 2019 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaning product.

Report a concern   April 24, 2019 — Rated 10 out of 10 by Bryan Badura Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Floors looked great and Caesar was excellent!!!

Report a concern   April 24, 2019 — Rated 10 out of 10 by C.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly serviceman! Punctuate! Left my floors and carpet looking beautiful!

Report a concern   April 24, 2019 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that it doesn’t flood the carpet with just water and soap that will then collect more dirt later. I like that it’s environmentally friendly

Report a concern   April 24, 2019 — Rated 2 out of 10 by K.F. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Carpet edges near baseboards were not cleaned well. Some stains not removed, especially some "rust" stains. As for "making it right" , we have moved out of the house. A partial refund would help reduce my frustration, but there is nothing that can be done on the carpets at this point.

Report a concern   April 24, 2019 — Rated 10 out of 10 by A.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service.

Report a concern   April 24, 2019 — Rated 10 out of 10 by R.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good job overall. He did miss a couple of spots.

Report a concern   April 24, 2019 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Agent went over and above to ensure the spots we wanted cleaned were thoroughly cleaned. Carpet looked great when he was finished.

Report a concern   April 23, 2019 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean

Report a concern   April 23, 2019 — Rated 10 out of 10 by Carolyn petrencik Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I can’t remember the name of the guy who cleaned my carpets, but he got out stains I did not think would ever come out! Incredibly friendly as well!! Thank you for making my carpets look brand new!


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