- Phone: (214) 372-5326
- Visit Website
based on 83933 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Timeliness. Thoroughness. Professionalism and friendliness of the service tech.
I was very impressed with the service Chris provided in cleaning my carpet. Before he even began he gave me detailed information of how and what was involved with the cleaning of my carpets and the tile in my kitchen. I am very grateful for the job he performed. He also mentioned the fact that you also provide stretching of areas in my carpets that need stretching, so I will be sure to contact you later when I am financially able to do that as my next home project!
Many thanks!
First name removed
Damon did a great job on our couch and grout cleaning! Hard worker and very polite.
The technician who did our carpet was very nice and knowledgeable.
Clean chemical free carpet!
I like the product for its stain elimination. The people are very personable and kept me apprised of the arrival which I truly appreciate.
My only issue was they sent one person to clean 3 rooms of carpet so tables, couches, nightstands were not cleaned under. The last time I had my carpets cleaned two individuals were sent out and they picked up the furniture, cleaned under then put the furniture back down on sponges to keep the legs from getting damp. In the future, I will request two individuals.
The technician was very professional and the carpet and tile looked and smelled great. Great Job!
Our technician was so incredibly friendly!! He explained everything about the process and products used in detail and was timely and professional. Definitely recommending you all to anyone who asks for a great carpet service
Service Technician was very polite and efficient and we are very pleased with the result.
The technician Darwin did an excellent job in all respects and was very courteous. He explained what he was doing and why he was doing it. He was very knowledgeable about the process and offered tips on how to maintain the floors. If/when I need the service again, I will be asking for Darwin.
On time, friendly professional, great job!
The service guy was the best my rugs looked cleaner than they have in a long time and actually smelled pretty. Keep up the good work oh and the price was right. Thanks
The Tech did a very good job.
The promptness of arrival. The quickness of getting the job done. The staff is always kind and respectful. They do a great job. And it always smells clean and fresh when completed!
And the don't make a mess!!
Great service and polit techs!
Your technician was professional, courteous and did the job well and quickly.
I like the person that can out here very friendly and good at what he is a job well done thank You
I had my carpet deodorized and deep cleaning on several spots and the house still smells. Also there is still a little dog throw up along the edge of the wall. I would like you to make my home smell fresh as you had guaranteed.
I was well please with services I received
The visit was just superb! The area was cleaned beyond my expectations and in a very short while. I don't remember the tech's name, but he was most polite and efficient.
Wonderful results!
Eric was terrific but within a week, various places on all rooms do not look like they’ve been cleaned. I spent a lot of money and if the service cost me a great deal less, I would expect the results.
Had two areas roughly 3'x4' that looked great when the technician was freshly done but turned brown as the carpet dried. Not satisfied at all. This was a small job, but looks terrible.
Edward was very professional, informative and understanding. Considering the age of materials and wear and tear, the products were excellent, cleaning and restoring carpet and tile and tile grout.
i like that the carpet is mostly dry when done!!! it is not very wet!!! That is a big plus for me!!!
The technician was very knowledgeable, and thorough. He gave us a great result on our old carpets. Very pleased with the results.
No chemicals or sticky residue!
Carpet is clean!
Leaves fresh, clean smell!
Carpet dries quickly!
Technician was on time, polite, professional, and did an outstanding job!
Thank you!
TJ came by the house and wasted no time getting the carpets looking amazing. I’d definitely recommend ZEROREZ.
The lady I talked to wasn’t clear about the prices and my bill ended up costing me 3 times more expensive then what I had planned on and the carpet still has a funky odor. Tech was very nice and apologetic for the miss understanding.
Carpets are not left soaked....products do get traffic areas looking like new. I have used Zerorez several times, however once in a while I have tried another company due to cost. MISTAKE, for the difference in money, I could not compare the final result! Techs really seem to know what they are doing, very courteous!